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Choose Your Northern Virginia Short Sale Listing Agent Carefully

By
Real Estate Agent with Long and Foster Real Estate VA License # 0225089470

Choose Your Northern Virginia Short Sale Listing Agent Carefully

If this story about a Northern Virginia Short Sale Listing Agent weren't so sad, it would be funny.  I have to admit, when I first heard the story, I laughed.  I am in the position, as an onlooker to the scene of the accident. The outcome of this transaction won't affect anyone I am representing.

Yesterday, I received a call from a fellow Realtor®.  She is representing a Buyer on a Northern Virginia Short Sale transaction.  Not too long ago, this agent brought Buyer's to one of my Northern Virginia Short Sale Listings.  It was a successful transaction because I knew what I was doing on the Listing Side and she knew how to communicate my updates to her Buyers to keep them in the transaction.  The reason she called was that she was in utter disbelief about what this Northern Virginia Short Sale Listing Agent asked her via email, nearly three weeks into their Short Sale transaction.

"My Seller's bank is asking for a Harship Letter.  What's that?"

We shared a few chuckles over the stunning lack of knowledge of this Northern Virginia Short Sale Listing Agent.  After the laughter died down, I said, "Time to pack up the Buyer and find another house."  My friend seemed to think that the transaction will be fine once she defines a hardship letter for this Short Sale Listing Agent.  While that may be true, I think this cluelessnes is just the tip of the iceberg.  Even if the transaction closes, the time it will take to get to settlement is going to be lengthened by her lack of knowledge and preparation for this Northern Virginia Short Sale.

If a Northern Virginia Short Sale Listing Agent leaves a Short Sale Listing appointment with only a signed Listing Agreement, and no further documentation, there are troubles breweing.  A good Northern Virginia Short Sale Listing Agent will bring a Letter of Authorization for the Seller to sign.  They will have already asked the Seller to have a Hardship Letter written and signed.  They will also know the necessary financial documentation needed from their Short Sale Seller and have already informed that Seller to have it ready.

My friend already knows this transaction is in trouble. She's been through successful Northern Virginia Short Sale transactions.  She can advise her Buyers about the situation and give them options.  The person who has no clue about the already botched job is the Short Sale Seller.  Sadly, this Seller, who is attempting to avoid Foreclosure and thought they hired a Short Sale Professional, has no idea how their Listing Agent's lack of knowledge will negatively impact them.

Comments (13)

Lynda and Wayne Gomillion
Hagan & Hagan GMAC Real Estate - Southern Pines, NC
Brokers

Thanks for a well written post!

Jun 25, 2010 03:34 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Lynda & Wayne:  Hope you found it useful.

Jun 25, 2010 03:37 AM
Terri Adams-Scott
J. Rockcliff, REALTORS - Walnut Creek, CA
Realtor, Walnut Creek CA Real Estate

To think we only use to worry about screening our clients...now we have to screen the agent on the other side of a short sale transaction!  I guess we all learn new things in different ways!

Jun 25, 2010 03:40 AM
Anne Clark
Metro Referrals - Gainesville, VA

I haven't ever worked a short sale listing and even I know what a hardship letter is.  That's a really sad statement that an agent listing a short sale doesn't even know.

Jun 25, 2010 03:40 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Terri:  I've been preaching screening Short Sale Listing Agents before showing their property since 2008.  The transaction hinges on their knowledge and expertise. If you have someone who doesn't know what they are doing, the transaction is practically dead in the water.

Anne:  That's because you have attended lots of training on the subject.  Sad that this Listing Agent appears educationless on the topic of Short Sales.

Jun 25, 2010 04:05 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

Well, as I said the other day about inexperienced short sale agents -- even dead fish float downstream. Agents who don't know what they are doing will eventually get the short sale approved, after making a series of mistakes, causing long delays and possibly costing everybody more than they expected to pay, but approval often does arrive. But why go through the hassle? Why not just hire a short sale agent with experience?

Jun 25, 2010 04:50 AM
Keji Ogunleye
Fairfax Realty, Inc - Greenbelt, MD
GRI, SFR, KejiYour Realtor

Chris,

Last year I reluctanly wrote an offer on a short sale- When I called the listing agent he informed me that all the bank is waiting for is a contract- Okay- ... Then I ask him if he has all the short sale package including HUD-1 , he answered that his broker will get  an HUD-1 for  him(okay)... After a fews weeks the agent called me to to say that I need to provide HUD-1 because the lender is requesting HUD-1 with the contract......needless to say we cancelled the contract and move on.. Clueless short sale agents makes it hard to get transaction closed.

 

Jun 25, 2010 06:07 AM
Cindy Jones
Integrity Real Estate Group - Woodbridge, VA
Pentagon, Fort Belvoir & Quantico Real Estate News

Oh dear.  I smell a bad wind belowing towards that short sale.  Though I do have a listing now that is odd.  The lender wants to negotiate with the owner and not through an agent.  Hmmm so now I"m having to educate the owner on how to negotiate the short sale.

Jun 25, 2010 07:28 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Elizabeth:  Exactly.  It may be 2011 before this transaction closes...at least given the amount of knowledge this Listing Agent is missing.

Keji:  A wise move.  I've been in the situations where, as a Buyer's Agent, I've had to pick up the slack to help a Short Sale Listing Agent.  Not anymore.  It's not worth my time.

Cindy:  Who's the lender on that one?  I hope they don't try to not pay the commission as a result of negotiating directly with the Seller.

Jun 25, 2010 10:31 AM
Jackie Connelly-Fornuff
Douglas Elliman Real Estate in Babylon NY - Babylon, NY
"Moving at The Speed of YOU!"

Hi Chris Ann, the first step in documentation is the hardship letter. That is scary for the agent to not even know what it is! Homeowners need to know whey they need and depend on us listing agents to know. Now I'm awake!

Jun 26, 2010 12:12 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Jackie:  Yeah...a Short Sale Listing Agent without any knowledge of a hardship letter is a frightening propsect.  This means that somehow she's been able to avoid short sale classes, blogs and other online info on the subject and casual conversation between agents on the topic.

Jun 26, 2010 03:22 AM
Claudette Millette
The Buyers' Counsel - Ashland, MA
Buyer, Broker - Metrowest Mass

Chris Ann:

I hope this is not one of the "Certified Distress Property Expert" experts... 

(I actually have that credential and have never used it.) There are so many details that a short sale expert must know.  But, even I knew about the hardship letter.

 

Jun 26, 2010 09:06 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Claudette:  Would be hilarious is she was a CDPE.  I sincerely doub it, unless she texted with her boyfriend the whole class or something.

Jun 26, 2010 05:10 PM