I worked as a home inspector from October 2001 to August 2005. One of the questions that we often were asked, both by our Clients and by their real estate agents, is whether the home passed or failed. Homes don't pass or fail home inspections. If you are a real estate agent, please delete "pass" and "fail" from your home inspections vocabulary, and gently correct your sellers and buyers that homes don't pass or fail home inspections. The condition of a home is just that, the condition of a home. Some people can accept things that others wouldn't, so there is no standard to declare a home to have passed or failed. This is not high school. As an example, we had one Client who pulled out of a purchase because all the screen windows were missing. It's a long story, but their decision was justified based on their personal circumstances. On the other end, we had a Client who bought a home that needed $53,000 worth of foundation repairs. She never blinked an eye because her dad and three brothers were all foundation professionals. Unless you have intimate knowledge about someone's personal lives, it's best not to presume what might affect their buying decisions. Just accept it and move on, and to that end, don't try to influence their decision by stating that the house passed or failed the home inspection. Rather, discuss the items in the home inspection report with your clients and their home inspector, and accept whatever decision comes about. ♫♪♫♫♪♫ If you're looking for a great real estate agent in San Diego, well, I'm available 24/7, so feel free to contact me by phone or email. Jim Frimmer, Realtor
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Hey, Kymberly - Too bad Sellers don't always get pre-listing inspections so that we know what the condition of the home is that we are trying to sell for them.
Hey, Bill - And some buyers need glasses.
Hey, Michael - And everyone's subjectivity is subjective. LOL
Hey, Gene - It would if every screen window in the place was missing, as well as all screen doors, and you had never seen it because you were in Boston buying a house in San Diego. It would be a relatively cheap fix, but sometimes you have to get by the psychological problems. The buyers in this case had a little boy who fell out of a third-floor window that didn't have a screen on it. Everyone blamed them for not having screens, and when the home here didn't have them, they needed time to deal with the memories again.
Hey, Liz - See my comment to Gene above.
Hey, Janice - That's a better way.
Hey, Susan - I learned while working as a home inspector not to make any presumptions whatsoever about what's going on in the minds of buyers and sellers.
Hey, Wanda - No doubt if we sway them the wrong way with the wrong words, we'll hear about it down the road.
Hey, Debra - If we can get all of our inter-related professions working together, we should be able to accomplish more.
Hey, Claudette - True, but see my comment above to Gene for what was going on in this case.
Great post! What is a major problem for some is just something that needs to be addressed for others. The inspection report just reports the condition of the home at the time of inspection. It is up to the client to decide what they consider an issue and how they want to proceed.
I love this post! I hear this type of thing all the time and I have no idea what they mean!
Jim - Excellent point! Just for fun, next time a client asks you that tell them, Yep.... she's broke alright. For a thousand bucks I'll get 'er all patched up and a runnin' just fine. Hey, hand me that there duct tape!
Jim,
It sounds like the screen scenario just wanted out and this was a straw.
Jim,
Incidentally, that cat in the drawer looks like my cat Tigre. He hangs out in my office too.
Hey, Michael - I believe your Florida home inspectors would take issue with you. The fact that you use the wrong terminology with a home inspection does not make it right.
Boy am I on your bad list this week or what? Sorry, it was the only inspection graphic I could find.
Remember that home inspections are done by home inspectors, and the home inspection reports are issued by those same home inspectors.
There are 27 states or so that have licensing for home inspectors, at least 6 national trade associations for home inspectors, at least 2 Canadian associations for home inspectors, and many state associations for home inspectors, and not a single one of them uses a "pass" or "fail" system for their inspectors and their reports.
Additionally, there are several companies that provide E&O insurance for home inspectors, and if they found out that any of their policyholders were using a "pass or fail" system, I can assure you that their policies would be canceled or not renewed.
Several years ago RE/MAX was running a national commercial with one of their agents in a RE/MAx balloon flying over a Client's house. The Client looks up and yells something like, "How was the home inspection?" The Realtor yells down, "You passed." The International Association of Certified Home Inspectors contacted RE/MAX and explained the problem with the ad, which was immediately pulled.
If we all play nicely in the same sandbox together, we can get a lot accomplished, but when we try to use the work of someone else inappropriately, especially if it is to further our own needs, it does a disservice to that someone else as well as ourselves.
That's my opinion, and I'm sticking with it!
Hey, Todd - Not on my bad list. It's just that after working as a home inspector for four years, I'm sensitive to the trials and tribulations of their industry as it relates to our industry. And since I'm just celebrated my sixteenth anniversary with my marketing guru, I'm also sensitive to working with other professionals as Power Partners. I would never put any requirements on my Power Partners other than providing the best service available in their specific industries. I learned a long time ago that when you start requiring price reductions, you also sometimes require them to cut corners so that they can still make a viable living, and that's unfair to them. Let them offer a discount if it's in their business plan.
I don't use those terms however I would think if the buyer moves forward with the purchase the house passed, if they do not it failed.
Good reminder for us to break old habits. These words, when used by a Realtor, are often taken at face value by our clients, who look to us for "the Gold Seal of Approval", when it's not really ours to give in the first place.
Jim - Issues that a home inspector identifies may be identified as a negative from one person's viewpoint or as a positive from another person's viewpoint.
Often I like to say that the homeowner failed. They failed to do the proper maintenance that any house proud owner should have. Did they think the inspector was going to miss the rock and roll toilet for instance?
Hi Jim, Excellent reminder that houses are dynamic collections of various systems and technologies ! Even new builds have issues and older homes are sometimes built to very high standards. I just had an inspection where the A/C was upgraded within the last 30 days and it was a mess ! I almost think the company took advantage of my elderly sellers !
Jim your post is very informative. I myself thought along the lines of a home passing inspection because there were not many flaws to deal with. I didn't look at it from the perspective of the buyer not wishing to buy due to something that seemed so minute. Thank you for the heads up.
Hi, Jim. GREAT POST...congratulations on the Feature! You're right; it's a common misconception to think of a home "passing" or "failing" an inspection but you hear that terminology a lot.
Curiously enough...and don't laugh...there are GRASSHOPPERS here that EAT vinyl screens. Buyers often ask why there are no screens but sellers will actually put intact screens away, producing them at the last minute.
I thought that one of my screens had been accidentally punctured during construction but I soon learned that a hole had already been eaten before I had even moved in. They are now so full of holes that I am replacing the vinyl with metal, one screen at a time!
Jim, Great post, and thanks for the "rest of the story" about the screens....I had a feeling there was a story behind the scenes on that one. And, you are 100% corrent about different clients. I have done a lot of construction/remodeling on homes and I only look for the "bones"...my daughter and son-in-law think it's a big deal if a sprinkler head doesn't work. To each his/her own.....
Hey, everyone!
Thanks for stopping by and commenting.
I've been very busy, but today I'm trying to follow up on these older posts like this one to see if anyone had any questions or if I really need to respond to anyone's comments.
I will read all the comments and respond to any that need a response, but since this post is rather old, rather than making comments here in my post to each and every one of you, I'll just let everyone know that I have read all the comments and if there are any questions, I'll answer those in comments below this one. Otherwise I'll simply post this comment and then head over to your blogs soon to visit and do some reading and commenting. I hope you'll have a nice welcome mat out for me!
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If you need a great cat book, get yourself a copy of Peg Silloway's The Cat Lover's Book of Days.
Hope all is well with everyone.
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