Special offer

Working With "Special" Clients....

By
Real Estate Agent with 3DX Real Estate

At times, I forget just how lucky and blessed I truly am.  We, as Realtors, are in an industry that supplies people with a home, not just a house.  We sell houses our clients will grow into, grow old in, grow out of, watch their families grow, retire in, make and share memories in, both good and bad, a place they will make and call their home. Some clients require a bit more to accomplish finding that house to make their home.

 I recently worked with a family searching for a house who have a "special needs" or "handicapped" child.  We sat and discussed what their families needs were in a home, we prioritized their wants and needs, which,by the way were actually quite simple, yet we found difficult to find in our marketplace.

Wheelchair Handicapped Sign

Looking for such a special property is not as easy as one would think. I made a few calls to make inquiry to a few very helpful organizations to provide me with some additional information on what a new home should have (in case we had over looked anything), and what would be required over time to ensure a property would provide for their needs in the future as well as their present needs. 

Finally, after numerous trips out looking at homes, we found two homes that met their needs.  One was a foreclosure that was not currently handicapped friendly but offered possibilities with modifications; The other home was already handicapped accessible, offered a handicapped friendly floor plan, baths, and an overhead track system had been installed. 

While there is no "perfect house", this home offered the most benefits for my "special" clients.  It took numerous trips to the property for measuring, having bids by contractors to make a few modifications, check on community services, etc. 

While servicing a "special needs" family, doing so reminded me how truly blessed I am to be in an industry that allows me to help a family find not just a house, but a special home for their truly special child; a home they can grow into, make memories in, and grow old in, together.

How cool is that? 

 

 

 

 

 

 

 

Comments (3)

Loan Survivor Real Estate Financing Expert
Purchases, First Time Buyers, Pre-Approvals, Refinance - Birmingham, MI

Great story.  You did the right thing even though it took a lot more time!  Hopefully, the family will repay your extra effort with aggressive referrals:)

Jul 03, 2010 05:04 AM
Don MacLean
New England Real Estate Center Inc. - Easton, MA
Realtor-Homes for Sale- Easton, Mass 02356

Nothing better than a do good feeling.

I sold a house to a "special needs" family. One of the most important thing was if the school could accommodate their child.

Enjoy the day

Jul 03, 2010 05:12 AM
Kathryn Acciari
Central One Federal Credit Union - Shrewsbury, MA
Mortgage Loan Originator

Lorena, families like this need pros like you.  Your clients must be thrilled at the service you provided - congratulations!

Jul 05, 2010 04:20 PM