We checked the BBB's website today and noted that we have an A+ rating.  That is nice!

I have to admit that we do have complaints.  Tenants about getting declined a rental and about deposit refunds.  Owners that don't want to pay bills also come up. 

I do review every complaint and most of them are situations where the expectations of the client are no where near what we are able to provide. 

Property management is a dynamic business with lots of interaction and money being spent.  I often remind myself that we in a people business more than a property business.  Because we are a middle man messenger, we often are not in control of the final outcome. 

It is a challenge, but it is my choice to be in it.  The grass in not greener over there, it is just different grass.

Robert A. Machado, CPM, MPM

HomePointe Property Management

Sacramento, Yolo, El Dorado, and Place Counties

We manage residential and commercial property.

916-429-1205 x 105

rmachado@HomePointe.com

 
This post has been included in California Real Estate News Sacramento County, CA Real Estate News
Post is included in group: Landlord Issues
Post is included in group: National Association of Residential Property Managers (NARPM®)
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2 Comments on Better Business Bureau Rates HomePointe A+

AUG
03
2010
382,021 Points 5 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Robert, 

So true, we can't make everyone happy.  Even when trying to do our best for all, some will never be happy.  The challenge is figuring out who fits the best where you can work as a team. 

I'm off to check BBB.

All the best, Michelle
11:16pm • #1
SEP
01
2010

Robert,

I thought I would provide you a direct link of No texting while driving reenactment video pass on to others and their families certainly makes you STOP and think. DIRECT LINK

11:44am • #2


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