From Microsoft's Office.Live.com:

Why do you have a Web site? In running a small business, your site might serve many functions. In the end, however, the fundamental function is to grow your business. That simple truth often slips through the cracks when a Web site is created. Site designers can sometimes lose sight of your goals and instead try to create a work of art that does not serve your business well. "They forget to ask for the sale," says Drew Barton, founder of the Atlanta-based Southern Web Group. "If the site doesn't call the user to some sort of action, whether it be phoning, faxing, e-mailing, or forming an order or at least a question, the user won't be drawn to jump through the hoop."

To read more, click here.

 

10 Comments on Usability no-nos: 5 mistakes every Web site should avoid

excellent point and I too have spent a lot of time just trying to make it look good. When what you want is for the reader to take action!

08/19/2007 08:51 AM by Charles McDonald / Your Trusted Broker for Charlottesville Real Estate (RE/MAX Assured Properties)


Nice post drew.  The interesting thing I see on many real estate websites is that there is almost no call to action.

08/19/2007 08:52 AM by New Jersey Real Estate James Boyer Morris, Essex & Union County NJ Realtor (RE/MAX Properties Unlimited, Real Estate)


Simple blog with a great reminder of what the consumers want.  I absolutely agree.

08/19/2007 08:58 AM by Deb Johnson~Farmington Hills real estate RE/MAX Farmington Hills, MI (RE/MAX New Trend)


As a systems developer and a compulsive multi-tasker, I think a website should serve almost as like a remote, automated assistant.  Imagine what an assistant might do if they were speaking with a potential client before speaking with you.  That assistant's actions should be integrated into your website.  At least, that's how I would do it!

08/19/2007 08:59 AM by Tiffany Wilson - THE Costa Rica Real Estate Expert (Compass Properties - THE Costa Rica Real Estate Expert)


Drew, I took a look at the article. Very helpful. And welcome to ActiveRain.

 

08/19/2007 09:21 AM by Leon Austin, Colorado Notary Signing Agent (Austin Mobile Notary Services)


Welcome to AR!  I agree with nick, excellent start!

 

Bob Mitchell

ValueList Real Estate Services, Inc. 

08/19/2007 09:22 AM by ValueList Real Estate Services, Inc.


Welcome to AR Drew.  You've made a good start with your first post.  keep it up

08/19/2007 09:35 AM by Larry Wright (nwRealty.Com)


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Real Estate Media: Drew Barton (Southern Web Group)
Drew Barton
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