Special offer

There's a label on my food! Should there be a label on my Realtor?

By
Real Estate Agent with RE/MAX Benchmark- Marty Remo-CDPE, E-Pro

When you go to the grocery store all the food (under FDA Regulations) is labeled with the nutritional contents on them. Obviously, this is for our protection as a consumer. We may want to know exactly what we are about to eat before putting in our mouths. I think it's great. Maybe it not 100% disclosure, but at least (as a consumer) I have a chance to make a smart decision.

When I was looking for a car online. I see that you can check the CarFax Record to find out the history of the car. Not knowing a lot about cars. I think that's great too. If I decide to roll the dice on a used car, it gives me a chance to make a smart decision.

Naturally, this got me thing about real estate. Particularly when people are looking to hire a listing agent. It appears that all the burden is on the seller to do their homework to find information to will help them make the smart decision.

Many look online and they find "The top questions to ask an agent when you are interviewing them to sell your home.'

Questions Like:

  • How many years have you been in the business?
  • How many homes have you sold this year?
  • Are you a full-time or part-time agent?
  • Can you provide me with references of other homeowners that you are working with?  Ect...........

***Should a realtor come with a label? Should we be required to provide some basic (but important) information to the homeowner before they list their property?

***If you were a homeowner that signed a 6 month or 1 year listing agreement

  How would you feel if later you found out?:

•·        Your agent just started last week

•·        Your agent has never sold a home

•·         Your agent has a full time job (and they are rarely available),

•·         Your agent has one other listing on the market (in August) the pictures have snow in them.

Now Mr. Homeowner is stuck in a long term contract with this agent. That doesn't run out until the peak selling season is almost over. He may have signed up with this agent, simply because he sees the company's signs everywhere or because they are the biggest company in town. He may have assumed that he is hiring the whole company.

**In most cases, he's not**

 ***Should a realtor come with a label? Should we be required to provide some basic (but important) information to the homeowner before they list their property?

**Thank you for all your comments. I was riding down a road the other day & I went past 5 real estate signs from one of our local agencies. Each of the signs had a rider with a different agent name on it. it occurred to me that I've never heard of any of these agents. I never spoken to them. They have never made an appointment to see any of our listing etc...that's strange. Oh well, maybe they are all just new to the business.

I just can't help but wonder:

Did the sellers hire agent or the agency? My guess would be the agency. I'm sure they were comfortable with the agent or they wouldn't have signed up. That's the root of this discussion. It's really not intended to be about more regulations (which I would hate) or experienced vs. new agent

 

 

 

 

 

Posted by

Sincerely,

Marty

 

Martin T. Remo

Lic. RE Associate Broker

HV Home Team at

RE/MAX Benchmarkmark Realty

(845) 510-8063 Direct

Aaron Vaughn 830-358-0455
Conifer Builders LLC - Canyon Lake, TX

Marty:

The sad thing about food labels is, the oversight of the FDA is so minimal that the food labels are practically meaningless. They offer false security, which is what I fear your ideas would. But it's a good idea in theory.

Aug 06, 2010 10:49 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

When I was a relatively new agent I worked with a 15 year "veteran" for a while. I couldn't believe it one day when she looked up (from her crocheting) to ask me what PITI meant.

As a copywriter, I believe the "label" should be in the form of a solid website to show sellers how you market both yourself and your listings, and an informative agent bio to let people know who you really are.

Aug 06, 2010 11:11 AM
Melina Tomson
Tomson Burnham, llc Licensed in the State of Oregon - Salem, OR
Principal Broker/Owner, M.S.

The home is the product; we are the service.  I mean we don't have labels on doctors, lawyers, attorneys...other service providers.

At some point consumers need to be responsible for their choices in picking a service provider and brokerage owners, like myself, need to take the heat for the agents we allow to represent our company.  We don't need more regulation like this.

Aug 06, 2010 11:40 AM
Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy

Cathy (#13) hit it pretty hard.  BTW, there are a LOT of REO agents that would do VERY well on the label, but give the crappiest customer service, don't work on their clients behalf and are less available that people working 60 hours a week elsewhere.  That wouldn't be right.

Aug 06, 2010 01:21 PM
Morgan Evans
Douglas Elliman Real Estate - Manhattan, NY
LICENSED REAL ESTATE SALESPERSON

The low barrier of entry to get in the business creates a lot of these types of problems, it would be interesting to see the reality of these labels being put into place.

Aug 06, 2010 02:09 PM
Brian Rugg
Rugg Realty LLC Sun City Texas 512-818-6700 - Georgetown, TX
Sun City TX Real Estate - Georgetown, TX Real Est

Hello Marty:

 

You're catching me at the end of a long day so please excuse me if I am (too) blunt.  Please, no more regulations to control our industry or cause us additional loss of compensation other than market dynamics.  This industry lives on the 85% of agents who enter the industry every year but don't make it.  The rest of us have to be better than them.

Aug 06, 2010 02:26 PM
Cynthia Larsen
Cotati, CA
Independent Broker In Sonoma County, CA

Marty - thanks for the response, and thank you for not getting defensive. I was terrified when I started real estate 6 years ago because I was afraid to display the big goose egg when I was going to be asked 'how many homes have you sold'. We all have to start with a big ZERO in our head and I would hate to suggest that if you haven't sold a home before, you shouldn't even try. So I vote no on real estate labels :)  There is a caveat to that though, I would like for my real estate agent to be a full-time agent. Great post, congrats on the feature.

Aug 06, 2010 02:38 PM
Keith Sellers
Sellers Real Estate - Kalamazoo, MI
Greater Kalamazoo and Lakeshore

Yes -- ORGANIC, but hopefully NOT GREEN LOLLLLLLLLLL!!!  There's some go-getters out there just starting out who will make sure they do a dogged k-9 quality follow up and win themselves a good start.  But on paper, they don't look very good.

Then there's agents who are good, but are too busy, and don't want to admit it.  They could end up giving you less than you deserve. 

I find that if I meet a need for the person, and we can communicate, its a good fit and we go with it.  No hard sell, even though my name's Sellers.

:)

Aug 06, 2010 03:20 PM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

A typical Contract between Buyer and Seller will be chock full of contingencies - everything from Inspections to Financing to Insurance  for the Buyer to back out, and Lender Approval of Short Sale or Similar Weasel Clauses for the Seller to walk. 

What about the Listing Agreement between Broker/Agent and the Seller?  Should there be  Contingencies  enabling the Seller to cancel the Agreement when the Real Estate Agent is found to be Defective?  Such as, Seller finds out that the Real Estate Agent is facing Disciplinary Action from their State Licensing Board.  Or Seller can't get Agent to return phone calls or emails within a reasonable time (as in Immediately).   Or when the listing in the MLS has no photographs and a one line description.

No Labels needed in a Listing Agreement - just Due Diligence and a Right to Cancel for Incompetency or Failure to Perform.

 

Aug 06, 2010 04:27 PM
Rhonda Mapp-Johns Creek Georgia Relocation & Neighborhood Expert
Keller Williams® Realty-Atl Partners-Johns Creek - Alpharetta, GA

How many of us were new in real estate at one time? 

Every single one of us! And most of us think we turned out to be a pretty good agents I presume? I think that we are! And we did it without a "label"?  How did we get to be such good agents without a label all these years?

Today's new agents have so much support from mentors and their brokers than most of us got when we started in "the business" with Tommy Hopkins telling us to deliver pumpkins. Today's new agent has much more education from Day One than those of us that started 20 years ago, before computers and the internet.  I enjoy helping new agents get their foot in the door-I want to help the new agents succeed-"lead by example".  Some of my past mentors became dear friends and had been there for me during the good and the not so good years-and now sadly have passed on.

I can't tell you how many homes some of my mentors sold in their lifetime, but the memory of their support, loyalty, positive outlook & determined spirit, kindness and ethics will be with me forever. 

Aug 06, 2010 05:18 PM
Catherine Ulrey
Keller Williams Capital City - Salem, OR
Equestrian and Acreage Property Specialist

I think the label is a good concept, entertaining almost.  But I think it has already been said, we don't need any more regulations and the consumer needs to be responsible for their decisions.

Aug 06, 2010 06:37 PM
Terry Chenier
Homelife Glenayre Realty - Mission, BC

Marty,

  • How many years have you been in the business?
  • This one I don't like. I know people in this business who claim 30 years. It's actually 1 year 30 times.

    Aug 06, 2010 06:48 PM
    Dan and Amy Schuman
    Howard Hanna Real Estate Services - Solon, OH
    Luxury Home Specialists

    Entertaining post but where do you draw the line since there are so many business professionals that deal with consumers. Just for the record, since we are health and fitness nuts, we would definitely have an "organic" label. Thanks for the post and I like your profile pic, very original.

    Aug 07, 2010 01:04 AM
    Jim Shaw
    Premiere Plus Realty Co. - Naples, FL
    Real Estate Sales Associate, Naples Luxury Real Estate

    Excellent post!

    Getting a Real Estate license is too easy and that has led to ranking Realtors alongside used car salespeople.

    Here's a couple of other questions seller's could be asking:

    Do you own or rent?

    How many of your own properties have you bought/sold?

    Please describe your business background.

      

    Aug 07, 2010 01:10 AM
    Cheryl Ritchie
    RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
    Southern Maryland 301-980-7566

    I did not know about carfax! Blogging gives us labels for the consumer with the click of a keyboard!

    Aug 07, 2010 01:45 AM
    Missy Caulk
    Missy Caulk TEAM - Ann Arbor, MI
    Savvy Realtor - Ann Arbor Real Estate

    You asked:

    "***Should a realtor come with a label? Should we be required to provide some basic (but important) information to the homeowner before they list their property?

    I say NO.

    If they ask then we should definitely provide any and all information, but a label ....NO

    Aug 07, 2010 02:27 AM
    Marty Remo
    RE/MAX Benchmark- Marty Remo-CDPE, E-Pro - Monroe, NY
    HV Home Team

    Thank you for all your comments. I was riding down a road the other day & I went past 5 real estate signs from one of our local agencies. Each of the signs had a rider with a different agent name on it. it occurred to me that I've never heard of any of these agents. I never spoken to them. They have never made an appointment to see any of our listing etc...that's strange. Oh well, maybe they are all just new to the business.

    I just can't help but wonder:

    Did the sellers hire agent or the agency? My guess would be the agency. I'm sure they were comfortable with the agent or they wouldn't have signed up. That's the root of this discussion. It's really not intended to be about more regulations (which I would hate) or experienced vs. new agent

    Aug 07, 2010 03:10 AM
    Brent Wells
    The LivingWell Team - Prosper, TX
    Dallas - Fort Worth

    Disclose away, but labels no thanks. We have some many designations, certifications, statuses, achievements; I mean can the public understand or even care about the ones we have? A resume style sheet might be fine, but it will be interesting to see how many new employees for this new agegency will need to make sure all resumes are accurate, honest and up to date...

    Aug 07, 2010 03:45 AM
    The 1410 Group of Benchmark Realty, LLC
    Benchmark Realty - Franklin, TN

    GREAT POST! I have written similar posts over the past 6 months. nashville twitter nashville facebook nashville short sales nashville mls search nashville homes for sale Nashville short sales, Nashville MLS search, Nashville homes for sale, Franklin Tn homes for sale

    Aug 07, 2010 04:46 AM
    Karen Feltman
    Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
    Relocation Specialist in Cedar Rapids, Iowa

    This business is all about the relationships that we cultivate with our clients.  Our qualifications, training, and experience are all things that the consumer will ask when comparing agents.  I think that the premise of "labels" is maybe not the best solution, but those of us that do a great job, have plenty to say about our way of handling the business.  At some point, I agree that the consumer needs to take responsibility for their choices that are hopefully made by their research on the internet, which should be able to help them determine the great agents in their market!

    Aug 07, 2010 10:14 AM