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Ethics, anyone? Out of area Agent Marketing Herself as a "Madeline Island Property Specialist"

By
Real Estate Broker/Owner with Madeline Island Realty 50317-90

You find some of the most interesting stuff on Google.

I was just searching the Web for a listing and found myself on one of those do-it-yourself sites that cater to the "For Sale by Owner" crowd.  Agents advertise themselves there as well.  That particular site permits you to browse listings by zip code and when I searched "54850", an ad popped up for a female agent who is marketed on that site as a "Madeline Island Property Specialist".  The site also states that she is a "Madeline Island real estate agent".

Her office is located in northeastern Wisconsin, about 275 miles from here.  I've never heard of her before and to my knowledge, she's never listed or sold anything on Madeline Island.  With no office within several hundreds of miles from here and no past record of sales or listings, how on earth can she be a "Madeline Island real estate agent"?

She's not alone of course.  The allure of Madeline Island as an upscale recreational community has tempted other real estate agents to try the same thing.  A couple years ago, I had lunch with a client who told me his friend "knows all about Madeline Island and she's sold lots of homes there".  When I researched the name, I learned that this agent had listed one property on the Island in the past ten years.  That property never sold.  Her office is in an eastern suburb of the Minneapolis & Saint Paul metro area.

So it's not all that uncommon to see out of area agents masquerading as being knowledgeable about our Apostle Islands area marketplace.  But it begs the question, is this ethical? 

Consumers don't know the difference, of course.  Some agents may consider this a benign exaggeration.  Others see it as blatant misrepresentation.

 

Comments(4)

Jack Mossman - The Nines Team at Keller Williams in Stockton
The Nines Team At Keller Williams - Stockton, CA
The Nines Team at Keller Williams in Stockton

Eric - presuming, of course, that the agent really has no local standing, this seems to be a pretty direct challenge to professional ethics.  However, I'm not sure that if differs from agent web sites that show listings that appear to be the agent's, while in fact it is just an IDX feed with the disclaimer .... "provided courtesy of XYZ company." 

Aug 08, 2010 11:58 AM
Larry Lawfer
YourStories Realty Group - Newton, MA
"I listen for a living." It's all about you.

Without a doubt it is a misrepresentation.  Most consumers will not be fooled by that.  A few questions into the specifics of the area by a prospect will unearth the dirty truth about this so called expert.  I think you shouldn't worry to much, but I do understand your irritation.  I think real estate is the only profession where we have a legal word for exaggeration to make a sale, "puffery".  It makes me smile every time I think of this because so many agents that is all they have. To me it is all bullscript.

Aug 08, 2010 12:06 PM
Eric Kodner
Madeline Island Realty - La Pointe, WI
CRS, Madeline Island Realty, LaPointe, WI 54850 -

Jack - There's no visible disclaimer and no IDX feed on this site.  All I see is an ad claiming that she works in this area and that she is a "specialist".

Larry - I'm not worried, but am certainly puzzled.  The problem is that the public often hasn't a clue about what these folks are up to.  Puffery is a nice word for this degree of misrepresentation.

I've seen out of area agents with no knowledge of our market try (and fail) to list properties here.  They manage to mislead sellers into believing that they can do something we cannot. 

Aug 08, 2010 12:33 PM
Barbara Chatterton
The Stark Company Realtors, Madison WI - Madison, WI
Greater Madison Wisconsin Area Realtor

I am very much in the blatant misrepresentation camp.  Not my favorite kind of camping!  I think she could just mention the Islad as a place she would serve on a list of places, but that's it!

Aug 09, 2010 12:36 AM