Yesterday, Realty Thoughts launched eppraisal.com, it's online home valuation tool even as Zillow comes under heavy fire (legitimate or not) over not only the accuracy of its zestimates, but the larger (more headline-driven) question of whether those zestimates are artificially lower in certain neighborhoods.

 Others have written in-depth about Zillow's troubles with the NCRC so I won't re-hash the discussion here. Likewise, I won't speculate about whether eppraisals.com will find themselves with similar troubles down the line (though, since the pockets most likely are less deep at Realty Thoughts, they may not be as attractive a target.)

Rather, let's look at this new platform (which amazingly launched without major comment from the real estate blogging world.) There are some stylistic differences between the two platforms, a gap which could close in time: eppraisals.com is slooooooooow but it's in its Beta phase, and the valuation comes without many of the bells and whistles Zillow has added. But most notable, eppraisals.com doesn't provide a single-figure estimate but rather a valuation range (which should make Broker Bryant smile.)

I entered my own home into Zillow a few minutes ago and received a zestimate of $290,954. Remarkably precise for an estimating tool. And, actually, not too far off the mark. We'll take it.

I then entered my house into eppraisals and was greeted with a range of $312,340 to $383,790.

(pausing to blink, rub my eyes and look again)

A range of $312,340 to $383,790. Yep, it still says so.

Wow.

My house isn't an unzillowable though maybe it's an uneppraisable (trademark pending, before sellsius beats me to it.) And the range still is nowhere close to the real value of my home. And most importantly, it's nowhere close to the market value of my home.

Sometimes both we and the public at large get so wrapped up in appraisal values and valuation estimates that we lose track of the fact that real estate is based in a free-market economy where supply and demand influence value - maybe not to the same extent as in other arenas, but there's an effect nevertheless.

It's this effect that makes zestimates and eppraisals (and actual appraisals) largely moot when buying or selling a home, especially in a hot buyers' market. Zillow and eppraisals are chasing unicorns, searching for a specific ideal (the "true" value of a home) which doesn't actually exist and has no practical use in reality. And a true value does not exist - we always say bring three agents and you'll have three valuations, but the same easily can happen with our brethren in the appraisal business.

Everyone needs to remember the basic tenet of a free market - a home is worth only what someone else is willing to pay for it. Otherwise it's a paper gain (or loss), no more and no less.

 

 

 

 

11 Comments on Chasing Unicorns: Zillow and eppraisals

NOV
01
2006
146,460 Points 10 Featured Posts Outside Blog

Jonathan,

Everyone needs to remember the basic tenet of a free market - a home is worth only what someone else is willing to pay for it. Otherwise it's a paper gain (or loss), no more and no less.

I did not know about eppraisals, thanks for let us know.

lets suppose that the price is inflated  the buyers are willing to pay that amount, if they will require a loan, it will not be acceptable for that amount or be rejected the by lender, so the difference will be down from the buyer to buy that real estate.

 Ray Saenz

10:20am • #1
244,607 Points 5 Featured Posts Localism Sponsor Outside Blog

In this market with all of the buyer incentives, appraisers have a hard time getting the market value pegged.

I have banks that only want drive-by appraisals, which are becoming more common. A true appraised value is becoming rare. Remember what happened in the 1980's?

10:30am • #2
154,563 Points 18 Featured Posts Localism Sponsor Outside Blog

a home is worth only what someone else is willing to pay for it.

That is the bottom line. I would only add at any given time because what someone was willing to pay 2 months ago has no bearing on what someone is willing to pay today.

I agree appraisals are moot. I also beleive that all listing agents are not the same. A really good agent can get a buyer willing to pay regardless of the appraised value. It's the market value that counts.

5:50pm • #3

We went to eppraisals. The expert opinion was $9.95? or did I read it incorrectly?

Jay and Linnea Hanley

6:09pm • #4
830,491 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

Very interesting.  All I can say is that if many real estate practitioners, knowing the neighborhood, have the benefit of recent SOLDs, can tour the home, can see the condition, upgrades & additions, have the benefit of local shopping, school information, etc., still overprice or underprice homes, how is a piece of software supposed to be able to do it??

N E W S   F L A S H

There are no shortcuts to quality real estate services.

 

 

6:52pm • #5
479,779 Points 151 Featured Posts Outside Blog

Lenn hit it right on the head....

And Ray finished it up, in regards to the fact that it will come down to the lender.....  2 great points. Other than that, I don't pay attention to Zillow

7:16pm • #6
33 Featured Posts
Ditto everything that you said Mr. Dalton.  I was wondering if anyone did a post on Eppraisal.  I thought that the whole front page about using the estimates for a refi - were rather huge to claim that people could use.  Last I knew, appraisals did not come in range values that wide. 
7:17pm • #7
26 Featured Posts

Fast responses -

Jeff, Lenn always hits it right on the head ...

Ray, you're right in that the lender may not agree with the so-called inflated value because they may not be willing to assume the added risk on the loan they're offering., but if seller and buyer meet that's the textbook definition of market value ...

Christine, I searched twice and couldn't believe no one else touched on it. And it only came up on two of the dozen or so blogs I have on my Google Reader. I expected more.

David, it's funny ... I haven't had an appraiser have trouble yet this year. All of the appraisals seem to either get passed through as a drive-by or come within $100 of the sales price. Amazing, huh? Either the buyers and sellers are spot on with the market or the appraisals are working the math backward from the answer a la eighth-grade geometry.

10:18pm • #8
NOV
02
2006
239,280 Points 56 Featured Posts Localism Sponsor Outside Blog
That just goes to prove, that experience doesn't cost, it pays! With these companies out there, it only enhances what a realtor can actually do for the consumer...use it and run with it.
9:30am • #9

Hey John,

Thanks for taking a look at eppraisal.com (that's eppraisal, not eppraisals, for the commenter that found the wrong website).  We are continuing to fine tune our AVM to get a more relevant range, and it's getting users on it (like you) over the last 2 days that is helping us do that.  So, we appreciate any and all feedback.

I've just written a blog post that answers some of the things said in this post.  In fact, after reading this and a couple other blogs I realized I needed to answer the fundamental question of "Do eppraisals matter?" 

In short, yes and no.  "Yes", they matter to the end consumer, that's what is driving the demand for websites like Zillow.  "No", that in the end an automated valuation can never be as accurate as someone in the neighborhood on the ground doing the estimate. 

Our eppraisal is the first step, the second step is where we connect you to the real estate professional who can really fulfill your need. 

Erik
9:56am • #10
NOV
10
2006
My wife and I are relocating to Wenatchee and tried to price our home on your site and came up with nothing. We are in rural King county Washington and Zillow seems to be way under. Agent had a tough time and only came up with one comp.
Jim
3:02am • #11

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Jonathan Dalton

Glendale, AZ

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RE/MAX Desert Showcase

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Phoenix Arizona Real Estate Blog, presented by Jonathan Dalton of RE/MAX Desert Showcase and Dalton's Arizona Homes. Check back often for market analysis and general thoughts on the state of real estate in Maricopa County. Free listings search with no registration!


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