This post has been floating around in my head for quite a while... if you read my blog regularly, you might have noticed that I've been dancing around this for more than a month.  While my son is still groggy from his nap, and content with The Backyardigans, I'll see if I can toss out my dime...

We should all be well aware that a REALTOR(R) is a member of the National Association of REALTORS(R).  I say should, because I occasionally see posts where real estate agent and REALTOR(R) (with or without the (R) at the end) are used interchangeably... by real estate agents and REALTORS(R).  They aren't.  We need to remember, and set an example.  But, we are only a small portion of the picture.  

The general public (you know, the 42% of people that don't seem to have a RE license) largely DOES think the two terms are interchangeable.  This is a result of a HUGE success by the NAR, as well as a huge failure.  The success is that the term REALTOR(R) is just as ingrained into the culture as Kleenex, Q-tips and Xerox... all of which are such powerful brands that they have transcended themselves and become the definition of their market segment

The failure is deeper, and a bit disturbing.  Even further than buying a Q-tip, when our prospects go to the "store", they are so strongly convinced that all real estate agents are REALTORS(R), that they don't even think to ask... but, when they are buying a cotton swab, they know there is a difference in at least the packaging between a Q-tip and a Wal-Mart brand swab.  If nothing else, they can see the various packaging on the shelf.  

Not so with us.   

Part of that is the because the NAR has been so successful at converting real estate agents into REALTORS(R).  I don't know the percentage, but it is a pretty small percentage of licensees that don't join their local association or board.  In many places it is because the MLS requires membership to access (so I hear).  In others, it's because the brokerages are closed shops... all licensees are required to join the NAR in order to have their license in that brokerage.  Simply put, the NAR is composed of the vast majority of real estate salespeople and brokers.   

One would not think that it would be a bad thing.  But, I think it has become one, or is at least trying.  We have the DoJ lawsuit, which I think is actually quite flawed, but the NAR may lose anyway.  And, we have hit a level where the NAR seems more concerned about the number of members than in the quality of members.   The NAR fights against making licensing more difficult, or otherwise raising the barriers to entry, and actively engages in activities which would be to the detriment of bad agents, while not affecting the better ones.  Even the required ethics classes are more show than go.  It is a few hours and an easy test. 

The result of some of these practices are twofold.  First, there are just too many real estate agents... and REALTORS(R).  And they fail spectacularly, and often.  I can't find the statistics, but we were told in our orientation class that 80% of new agents fail in the first year, and 80% of those that make it through the first year fail in the next four years.  That means that 4% of new agents make it five years.  Secondly, there is no mechanism to make sure that REALTORS(R) are really up to the task of representing clients.  The 75 hours of classroom instruction don't do it.  So, the result is that there are a lot of REALTORS(R) that are out there performing poor jobs for their clients.  Even when they aren't REALTORS(R), but rather just licensees, they still reflect poorly on the rest of us.  There are loads of stories about how our profession viewed less favorably than used car salespeople and lawyers.  

until next time... <rant off> 

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10 Comments on What does being a REALTOR(R) really mean?

AUG
20
2007
6 Featured Posts
Many 'regular' folk do not know the difference.  REALTOR® is jargon to them.  Good explaination. 
4:29pm • #1
123,183 Points Outside Blog

NAR has tried to educate the public about what a REALTOR® does and what the term means.  They've even created television ad campaigns about the subject.  Unfortunately it's not clear whether or not they have accomplished much by doing so.

4:44pm • #2
105,170 Points 12 Featured Posts

I am a member of NAR. I am therefore worthy of the designation of Realtor. The difference between my designation and any agent that does not have the designation is only the dues that I pay. NAR does not make me better. NAR does not speak for me when they sugar coat and skew statistics to deny the market we are in. NAR does not represent me when they turn their collective head at the possibility of actually making the designation represent something more than my ability to pay dues on time.

Your post mentions that statistically 4% of the agents that enter the profession actually survive five years. Rather than bemoan the attrition rate, it might be more beneficial to make sure those that enter are qualified and capable of enjoying a career.

If membership in my area was not tied to the MLS, I would not have joined. I do not need to pay dues to establish my ethics. I do not think that the continuing education has any value when there is no testing and remaining in the room for 1.5 or 3 hours is the only criteria for receiving a certificate.

We are viewed by the general public as something akin to car salesman or in another era "tin men". This perception lays at the doorstep of the organization that is supposed to elevate us. NAR is merely a lobbying group, hounding legislature at every level to pass bills favorable to our profession. It is pure folly to think that they would have credibility with the general public or membership in the organization would signify anything other than one's ability to pay dues.

jmac

4:47pm • #3

John,

I am glad someone else was thinking the same thing I was. I've, for a very long time, felt that the barrier for entry into this field was way too simple. I also feel CE should be more intense, required hours be greater, and testing mandatory.

Lane, I also agree with John regarding your first point. You've convinced us that there is a difference between a real estate agent and a Realtor. But other than dues and a code of ethics what is that difference? A side by side comparison would be a great visual to prove your point here. I, for one, would be very interested in seeing this. And I'd even help bat around some ideas via the comments here.

The general public doesn't see a difference between an agent and a Realtor, and to be honest, I tend to agree with them. But I'd be willing to be proven wrong.

5:03pm • #4
188,781 Points 18 Featured Posts Outside Blog

I also agree with John's points. There is no difference other than dues between a Realtor or an Agent. A non-Realtor may be just as ethical as a Realtor and we all know there are Realtors who do not live up to the ethical standard proposed by the NAR.

As for education, yes, new agents need guidance and street education. These things are sorely lacking in this industry. We are drilled in ethics, riparian rights and historical transactions, then thrown on the street to fend for ourselves. It's no wonder the percentage of agents actually making it is so low.

I have to note, also that there are a lot of Realtors who have "been in the business" for quite some time who are also not making it in this latest market. Would further education have helped them also?

7:23pm • #5
AUG
21
2007
579,647 Points 34 Featured Posts Localism Sponsor Outside Blog Hit Router

Eric,  I don't think they have accomplished much with the ads.  They aren't very compelling... but then I'm not the target audience.

John,   It might not have been clear from this individual post, but I don't bemoan the attrition rate.  If you look at some of my other posts on the subject, which I should have linked, you would see that we agree that there needs to be more training.  Link.  The one thing I would disagree with is that the NAR DOES promote legislation that is good for homeowners and buyers as well. 

Knox,  Perhaps I was a little vague... there ISN'T A DIFFERENCE between a REALTOR(R) and an agent except for the dues and the CoE.  Of course, the CoE should be a major difference.  There need to be operational differences.  We don't need to be the UAW of real estate...

Karen, People that refuse to change with the times will become irrelevant.  New people will usually have an advantage in looking at new business trends.  More established agents should be able to financially react better.  

 

 

9:23am • #6
AUG
23
2007
1 Featured Post

John,

You and I share the same view on this issue. I'm looking for creative ways not to pay GCAAR, MAR & NAR $500 in November.

Vanessa.

7:59pm • #7
579,647 Points 34 Featured Posts Localism Sponsor Outside Blog Hit Router
Read a few of my posts, and you'll see that I think the NAR needs major changes.  But, I also think there are some good things being done by RPAC (both on a national and local front).  I don't have a huge issue wit hthe annual dues.  I've spent more and received less plenty of times.
9:03pm • #8
AUG
27
2007
407,794 Points 3 Featured Posts Outside Blog

Great post. Most people do not pay attention to commercials. The best way to educate the consumer is through Realtors themselves. We should mention to consumers at the first appointment.It will be  a slow process. It might be good if a TV network does a show about Realtors.

6:30am • #9
579,647 Points 34 Featured Posts Localism Sponsor Outside Blog Hit Router
We wouldn't be that exciting... Although I've wondered if I could get Mike Rowe from Dirty Jobs to be a real estate agent for a day...
10:47am • #10

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Lane Bailey - REALTOR & Car Guy

Lilburn, GA

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Diamond Dwellings Realty

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