There is always two sides to every story.
Every since I started blogging on Activerain in 2006, not a week has gone by that there is not a post on Realtors not answering their phones or returning calls. Right?
Here is my story.
My short sale closing on Emerson got delayed a day. I found out at 9:30 AM Tuesday and we were suppose to close at 2:00 when Mr. Buyer (not my client called me)Long story, not the point of the post, if you read my post yesterday you know it closed.
The lender who I called livid, insisted she left me a message the night before. But, there was no voice mail.
The next morning, I got an email from the Title Company saying to disreguard the voice mail they had left me and that they had worked it out with Sun Trust.
Huh?
Still no Voice mail.
Last night our Governmental Affairs had an RPAC fundraiser...dinner and a tour of the new Michigan Stadium Renovation. Flickr photo stream.
One number called me 4 times in a row, but no voice mail was showing up so I had nothing to return. But, today when I got up I called that number back as obviously it was important if they called me 4 times. Turned out it was the dad of one of my clients to tell me when the inspection was set up.
He said he left me a Voice Mail....but there was no VM there.
So when I got home today, I had Bob Stewart call my cell while I was sitting there and sure enough....it didn't record the VM that he just left me.
Oh crap...I called Apple.
While I was waiting, I checked out online support and they said to reset your settings.
So I did.
Then 19 voice mails came in.
Yep the lenders message came in as well as a couple of leads, and requests for showing.
OUCH!
The first thing I thought of was all the posts I had read on Activerian about Realtors NOT answering or returning calls. Heck, it has happened to me when I had a list of showings to set up.
Now I am not excusing agents who are sloppy, but in this case and perhaps others...
there are two sides to every story.
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