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OPEN HOUSES. . . DO THEY WORK OR DO YOU ACCEPT THE NAR STATISTICS??

By
Real Estate Agent with Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate 303829;0225082372

I'm engaged in a conversation with an ActiveRain member who cites the NAR statistics about Open Houses to support his statement that "OPEN HOUSES DON'T USUALLY WORK".

Sorry, I CAN'T LINK TO THE POST OR RE-BLOG THE POST BECAUSE IT'S MEMBERS ONLY.  However, I'd like some input from other members.  Just look for a post "OPEN HOUSES. . . . "  Perhaps in Texas, things are very different. 

I disputed his premise and he suggested that I should apologize to readers.  That's a bit of a stretch for a simple difference of opinion.  In my case, I'm relating my experience with Open Houses which has, over many years, been more successful than not. 

Open House activity has been a good use of my time and the time of other agents and brokers in my network since the  1980s.

ADDENDUM:  I almost forgot, my first sale was a listing that I was holding open for some sellers in PG County, MD.  I sold their condo and then sold them a detached home.  On Monday when I went into the office and my broker inquired about my weekend, I just said, "I have a contract on that condo I listed (my first).  My broker's jaw dropped.  Of course, he thought I walked on water.  Of course, too, I figured it would always be that easy.  HA!

While we don't plan our business around stats published by the NAR, I suspect that we do buy "Open House" signs from the local Association of Realtors store.   Someone must be buying those signs.

Folks who don't want to do Open Houses don't have to.

Folks who do may find success if the Open House is managed properly.  Seems to me that keeping an open mind about what works is a good idea.

Seems to me that the "THEY DON'T WORK" is a reflection of personal experience.  For those of us with Open House success, we can honestly dispute the premise that "open houses don't usually work".

I'm not the only one on ActiveRain that believes Open Houses can be successful.  Just ask Barbara Todaro about Open Houses, she is a believer and, therefor, successful.

Open House

Courtesy, Lenn Harley, Broker, Homefinders.com, 800-711-7988.

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Comments(293)

Lisa Clanin
Keller Williams Realty - San Diego, CA

Lenn, I have had great open houses and boring ones.  I actually got my first client at an open house.  I think for the most part they are a good idea.  This past weekend I had a very successful open house.  I think some of the keys to a successful open house is a high traffic area, a home that is priced right and a cooperative seller.  If my clients want an open house, then I will do them.  I won't do them alone for safety reasons so I have a lender/friend do them with me which works out great.  Buyers can get their lending questions answered and I can show them around the house.  Open houses are good for new and seasoned agents.  Some additional benefits I get is I meet great people and potential clients, and I can brush up on my social skills.  It does take a lot of work to have a successful open house.  Great post and comments!

Aug 26, 2010 05:44 AM
Amy Early Korte
REALITY EXECUTIVES S.E. LA - New Orleans, LA

No, I don't believe open houes work for selling the listing itself, however, if you are tyring to pick up other business, it could get you some leads.   Virtually, a wast of time, to let your seller think that he/she could sell their home through this.  2-4% chance that the person looking at that particular house will actually puchase that house.

 

Aug 26, 2010 06:17 AM
Robert & Leslie Lang
Weichert, REALTORS® - McKee Real Estate - Hawthorn Woods, IL

I believe! I believe! Of course, I better, or I'm with the wrong company. For many of the positive reasons mentioned above (yes, even including selling the listing, which we've done on more than one occasion), the Weichert franchise actively promotes open houses, uses them as a competitive advantage, has the studies and statistics to back it up and has detailed training and procedures about how to conduct them... before, during and after.

Aug 26, 2010 07:46 AM
Krista Barnes
Carolina One Real Estate; Realtor, SFR,ABR,CIAS - Mount Pleasant, SC

I have an idea! For those who don't think Open Houses "don't work," you stay home! I'll sell the house and take the potential buyers who walk through the door unrepresented! So, is it a deal?!

Aug 26, 2010 09:15 AM
Stevie K. Bear
Four Directins Realty- Managing Partner - Austin, Tx - Austin, TX
REALTOR ABR, CRS, GRI

Like so many things we do, it is up to us. Not everything is everyones cup of tea, but, one thing is certain. Simply said - You get out of it what you put in!

Aug 26, 2010 09:41 AM
Linda Zawislak
Coldwell Banker Residential Brokerage - Coventry, RI

Lenn, I know I'm just repeating some of the experiences of the others, but I have had recent success with open houses......most recently about 2 weeks ago where I had 13 buyers attend one of mine (ran out of information packets because 3-5 has been the average) and I received a call that night from one of them.  Received a full price offer and it was accepted by the sellers.   I think the key is to have the home priced properly.......if buyers think it's a good deal, they will come!!  Of course, they don't all go that way, but I think it's definitely worth having them.

Aug 26, 2010 01:29 PM
Nicole Donaghy
Re/Max Purpose Driven - Lexington, SC
Helping Families Home in Lexington and Columbia

I have held many public open houses in the past, and try as I might to follow the successful formulas, none produced a buyer or a even a good prospective lead.  I get the same feedback from fellow agents, who just continue to do them to please sellers.  I think it's fair for me to say that open houses are not well-received or well-attended in my neck of the woods.

Aug 26, 2010 04:10 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Nicole.  If open houses are not successful in your neck of the woods, perhaps a new approach would be helpful.  Doing the same thing that didn't work in the past isn't going to work in the future. 

Linda.  HA!  Having the home priced properly is the #1 key to real estate sales.

Stevie.  Indeed.  Which is the way it works for mailings, door knocking, cold calling, print ads, farming, etc., etc.  All things considered, open houses are a rather friendly way to do our job.

Krista.  I've been recommending that for years to my competition.

Robert and Leslie.  YOU BET WEICHERT PROMOTES OPEN HOUSES.  They give awards for the numbers held.  At Weichert, Sunday IS open house day.

Amy.  I disagree.

Lisa.  Meeting and greeting is the first step to selling.

Lane.  Interesting.  Agents can surely learn from each other.

Aug 26, 2010 11:22 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Mari. And your positive approach to the opportunity to meet and sell.

Sally.  Your testimonial should be an inspiration to many.

Mark.  Indeed.  No sense holding an open house if the owner isn't a believer. 

Marcy. The important thing is to get serious buyers in the house.  Let them see and call their agent.  Their agent should be "on the ball" and recognize the opportunity to write, quickly, very quickly. 

Angela.  Indeed.  If I had never sold homes on Open House I wouldn't have written this post.

Elizabeth.  Those 4-5 homes you sold on Open House could easily, in my area average gross commissions of about $100,000.  That is not insignificant.

Aug 26, 2010 11:28 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Phillip. Right you are.

Valerie.  Save your time.  You don't have the right focus to sell on opens.

Christine.  Or, if your listings on the web get that buyer out to walk the open house and meet you.

Lori.  Ah ha!  That's another positive.  Open house can be a good time for agents to work quietly until the front door opens.

Joel.  I suppose you'd have to compare that $15 an hour to what you would have made at the same time not on opens. 

 

Aug 26, 2010 11:35 PM
Drew & Christine Morgan
RE/MAX Star Properties - Belmont, CA
Belmont California Real Estate

Hi Lenn,

It definitely depends on your region's traditions; in the San Francisco Bay Area buyers flock to open houses on Sundays. Undoubtedly agents started doing open houses to compete with new development sales offices way back when there were new developments. The tradition has stuck and since buyers are willing to sacrifice their Sunday so are agents. My ancillary goal at any series of open houses is to meet one new buyer and one new seller. That usually happens over a span of several open houses for each listing.

I spent last year in Austin, Texas. Open houses were a complete waste of time there. Hardly anyone shows up-there's just no buyer participation.

If your area does not traditionally support open houses your job is much more difficult to get buyers to attend.

Many agents get "upset" when the subject comes up, and I imagine that some are angry because their entire listing presentation is geared towards convincing sellers that open houses are worthless so they can have Sundays to do more productive work-or take the day off.

Aug 27, 2010 03:05 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Drew and Christine.

You stumbled on a key fact.

Agents who say they don't work are also agents who usually just don't want to do them. 

Aug 27, 2010 03:18 AM
Erik Brown
ReMax Results - Minneapolis, MN
Homes

to share, I have been utilizing auction style open houses and am averaging 1.5-2 sighned buyers per open house.  It's phenomenal!

Aug 27, 2010 02:30 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Eric.  I'm not a fan of auction marketing, but I wouldn't discourage an agent from using it.

Aug 27, 2010 10:48 PM
Barbara Hensley
RE/MAX Properties - Rockwall, TX
Homes for Sale in Rockwall County, Texas

Congratulations on your sucess with Open Houses. 

I do not base my marketing around Open Houses; however, I know that what works for one will not work for someone else.  You prove that Open Houses are what you make them.  I always enjoy hearing from someone with a different approach. 

Good job.

Sep 30, 2010 09:57 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Barbara.  I don't believe anyone other than new home builders bases their marketing around open houses.  They are merely a way to market a listing. 

It's worked for decades and, while later agent try to discourage the practice, buyers love to tour opens on Sunday afternoon.

 

Sep 30, 2010 10:54 PM
Michael Izquierdo
LA Pocket Listings - South Pasadena, CA

To say open houses dont work is to say cold calling, door knocking and mailers dont work. Same thing, depends on your variables and quality of the sales agent or flyer.

Oct 05, 2010 07:56 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Michael.  I agree.  Just because it doesn't work for one agent doesn't mean it doesn't work for all.

Oct 05, 2010 11:26 PM
Wayne B. Pruner
Oregon First - Tigard, OR
Tigard Oregon Homes for Sale, Realtor, GRI

Great post and great comments! I for one intend to do more open houses.

Oct 06, 2010 03:38 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Wayne.  Opens are low cost and when you do get visitors they are usually motivated buyers.

Oct 06, 2010 09:54 PM