Internet computers

Please help me with this decision and give me your honest criticism and ideas.

We have a Craig Proctor Website, the direct response site and we pay a fee each month to have this site. I bought this site on Feb 28 of this year. I worked on it daily for a month to get it all up and running. They have great customer and tech support. Then it went live on March 28th. I did my own SEO stuff and then hired a company for $399 to make sure my keywords were correct and fix my tags, etc. After they did that my site could be found on page 25 of google in May. Then in the middle of June I joined Active Rain and withing 5 weeks our site when to #4 on page of Google for our main search term and can be found on pages 2 to 4 for other key words we have listed. We get tons of traffic to the site. These are the pages that visitors go to:

Featured Listings

Multiple Listing Search

27 Home Seller Tips

Foreclosures

What's Your Home Worth

 

But we do not get many leads. We have had 8 leads during this time direct from the website. Most of those have been after joining Active Rain. One of these leads was someone calling us direct on the phone for a hard equity loan and we gave that lead to Matthew Blum here in town and that turned out to be a good lead. We have received listings as a result but that is because we are directing traffic there in our expried packages. They like what they see and then call us. But I want new organic leads from our website. In order for the prospect to get the information report they want they have to give us their contact information. I am thinking the relationship of know, like, trust has not been developed to the point yet where the prospect feels comfortable enought to leave us their info.

So now I started to have second thoughts whether I made the right decision on getting this website.

I want to do an experiment and start working on a second website to compare the two. I do not want to dump this one right now because we just got ranked in Google.  I don't want to spend money on the second one until I get a good feel as to how the two are doing since I am already paying for the Craig Proctor site. It may just be that in our luxury market the types of things this website has on it just are not what our customers are looking for. I would love for any of you who are savvy website people to take a look at our site and tell me what you think. Now, the reason our site has our name on it is because in our area we are very well known. People look for us directly by our name. The next site I do I will use a Wellington term in the domain name.

Now these are my choices that I am considering to begin to develop the second site:

1. The Point2 agent site that is free and later can be upgraded to a paying site with more perks once I see it is working for us.

2. Our Free MLS site that we can create. It has a great email tool in it where we email them a link to their property report ( especially good for buyers) and it is embedded in this website.

3. Start from scratch with a Google Pages website.

These are all free to start. If you know of any others please let me know what they are. Let me know what your suggestions and experiences have been in this area.

 

34 Comments on Sending Out Our *SOS*- Website Decisions We Need Your Advice With

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AUG
24
2007
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Karen Ann Martin~ Fall River MA Real Estate Services

Thank you Karen- I am glad the expired package posts were of use to you. Yes, I must say I like the email service our MLS site provides.  I am leaning towards Rita's suggestion of making WorkPress a blog/site. But then I am thinking of setting the MLS site up anyways since when we send buyers the properties they click their email and see their props in our MLS site. I might as well fix it up and dress it up a bit so if they look around the site after they look at the props it looks like we know what we are doing! Thank you for your input and help. Katerina 

11:23am • #15
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Jeff- I am going to email you today.

We were very successful before we even had a web presence. In fact our best years were all offline with no internet presence. The website has given us something to bring people to in our expired packages that we send out and I believe some people have listed with us because they see we have a website. But you will be very surprised in our area there are a lot of people who don't care about the internet, don't use email, etc. As high of a income as this area is that has always surprised me. They are not impressed with Realtor.com, etc. It is our driving people to the website not them finding us first. That is what I would like to switch around. We have always been heavy listers with or without websites. We also have lots of land parcels we represent through commission agreements that are not on the MLS because the landowners do not want everyone to know they will sell. When the market was hot, we put together some huge land deals for Pulte and Centex. But those days are gone for right now. We have between 20 - 40 listings and mostly in high end markets. The website, the internet have had nothing to do with this. But now I want to take it to the next level. 

I agree with you about having your own website. I was intimidated in Feb when we decided to go back online to do it myself. So I went with a system. I have been disappointed and should have trusted myself more. It is what it is right now.  I don't want to dump the site until I have the google position of another one. I have come to learn as well through my study on SEO that the Craig Proctor sites are not that spider friendly. Their system is driven by the agents directing traffic to the site. I want organic traffic.

I am leaning towards doing the wordpress blog and make it look like a website. I have the tools just have not implemented them yet. I did not want to start with another 6 month wait for google to index me.  Katerina

11:45am • #16
732,476 Points 13 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Katerina.

 The professional Points2 sites have a Blog page that is shared throughout their World, Great for Posting real estate News, new listing  and open houses.

In my option web sites are listing tools, to show prospective home sellers.

Are you going to post your expired program?, I kean to look at expired again although we do not see a lot here.

Have an awesome weekend

www.1-victoria-real-estate.com

1:24pm • #17
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Fred Carver for Victoria Real Estate

Fred- thank you for the information. I have not decided what to do as of yet. And whatever that is will have to wait til I am caught up putting our listing on our current website, active rain and my other blog. Read my blog posts about expireds if you have not yet. Katerina 

2:49pm • #18
5 Featured Posts

Nestor and Katerina, Rita gave my website a nice little plug here, and I just want to chime in and say that the wordpress website has been extremely good for me.  However, unless you already have a domain name that you are going to use, you will not show up in google no matter what type of website you use.  New domain names do not get ranked in google for at least 3 or 4 months.  So if you don't already have one, get it and park it somewhere so that it is aging while you design your site.  Buy it for at least 2 or 3 years, and longer still is better.  That way google knows that you are not a spammer out for a quick hit, then abandoning the site.

My website was professionally designed and I did not do it myself.  My webdesigner is at www.timeforcake.com but there are lots of good people here on AR too. 

Brad Carroll is one of them and he has lots of great posts.  Start at the top of his blog and read them all, and it will make a big difference to your new site.

10:28pm • #19
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Summit County, Colorado Realtor l Joanne Hanson

Thank you so much. This is really the way that I am leaning to go especially for the market I am in. I own lots of domain names that I could use that have been parked since the first of the year. I can do a lot of the design myself except the theme. I will need to get someone to do that for me. For all the plug ins and such, Hostgator is really good at helping and you can call them 24/7. Thank you for all your help.

I am still going to do my MLS site for the buyer reports. It is a great service that they love. Katerina 

10:33pm • #20
AUG
25
2007
183,311 Points
Nestor & Katerina-  WOW less than one week & I already got an expired call on my new system inspired by you. Thank you. With your suggestions I also re-vamped my brochure & I know it is not all it could be, another blog would be appreciated  I reviewed your Craig Procktor web-site & the front page did not give me the warm feeling that your profile on Active rain did. Just being honest.  On your sites you may want to put a testimonial right on the front page, my MLS site targets buyers & the Point 2 sellers they are a different breed & need to be cared for differently. Also on your blogs on your listings  in tags- town state real estate, town state houses for sale, & town state homes for sale are the top 3 searches from ( WordTracker) Do not put a comma between town & state. These tags will get you first page on search engines.
9:11am • #21
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Karen Ann Martin~ Fall River MA Real Estate Services

I am so happy that you got a call from your expired package. Keep it up because it works. The key is consistency. We mail out every day except Sundays.

Thank you for your feedback. I do not get the warm fuzzy feeling either. I have tried so many different formats that they have. You are stuck with what they have and there is not any customization offered. Thus the downfall. I can not just let it go because we are #4 for our search term and show up for many other terms.

I am thinking about doing the wordpress blog/site. Thank you for the tip on the tags. I know about not putting the comma. I have not used the broader terms as they are so competitive I was not sure if that would be a waste. But I will try it now and see what happens. We get great google juice from Active Rain. We beat out all the top dogs in our market for longtail terms.

I like the idea to have the MLS site for the buyers because it makes them feel special that they can click and get their own report. I like the look and feel of that for the buyers.

I will need to have another site that takes the place of the Craig Proctor site with the same placement and then I can cancel the site. It is expensive in my opinion. We get so many visitors but few leads. And they like to go to see our listings. So I can put IDX and listings on any site that I make. Thank you for your help.  

9:21am • #22

I think you are in a good position that at least you know what you are talking about!

I read through the posts fairly quickly, so apologies if I'm redundant with anyone else

I have had good experience with Google AdWords (pay per click) and my FREE MLS site (in GA)

per Mr. Proctor (I did the one conference call on craigslist, etc.) I do have clients sign in before they can search listings - some are good, some are not - but you can control the cost and keywords (or even the domain name they go to) on Google pretty easily with basic common sense. Also very easy to see which words are getting the good traffic -

and if you have good web stats (probably from your server, but plenty of paid ones) you can make educated guesses about what is working!

hope this helps!

12:50pm • #23
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Lee Adkins RE/MAX Greater Atlanta - Roswell, GA

Thank you Lee. I know about pay per click but again that is driving traffic to your site and I want organic traffic. People pay way too much for real estate related keywords in pay per click. I am just not interested in doing that at this time. 

I do not have them sign in to search for listings, maybe I should have them do that. But then again, can't they just go to someone else's site and search MLS without leaving their contact info?  

1:04pm • #24

understood - that's the dilemna - it is my belief/understanding that people are only going to a few sites and not finding what they need within 5-10 seconds, will move on to another -

But I think basic psychology will tell you the right way - a nice welcome page and an unobstrusive form with a big privacy policy right where you submit

I would be interested in your definition of organic - I don't think I am understanding exactly what you mean

it also seems to me that if you are dealing with luxury homes, those buyers seem to be more likley to use an agent and more likely to respect the fact that you paid money to attract them - just my opinion, not my area of expertise by any means

1:31pm • #25
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Lee Adkins RE/MAX Greater Atlanta - Roswell, GA

Actually in our market very few people use the internet to find an agent. It is all in who you know, referrals. We have tried to use an online site to put our monthly updated for our sellers but they don't go online much at all. Some don't even check email and some believe it or not, don' t use email. We get all our listings through word of mouth and expired listing packages. We built up a name for ourselves here over the years and most people of any stature have heard of us or read about us in the news and press releases or on the radio. I am big into building a presence. I owned several small businesses and took them all to the top of their perspective markets through building notoriety. People believe what they read. 

Now we are teaching our sellers about the internet and they are impressed. But do they go and see all what we have done for them online? NOPE! They just want us to be their friends and that is what we do. In the high end markets it is like that if the people are truly wealthy and not wannabes. If they are jerks we don't take the listing.  

Organic traffic means to me that someone searches a key word and google puts you there in front of them. YOu do not have to pay to be there. We are first for all our key words now because of Active Rain. My blog posts are higher on page one than people's websites who pay big money to be there.  We have gotten a few good leads that are turning into sales through Active Rain and got a couple of referrals and given out a referral for a loan.

You are right about the privacy policy being obvious. I have other online business and I get lots of leads for and lots of people opting in giving me their contact info. I know how good those sites look and that is what I want for my real estate site. Of course for right now I can not dump Craig's site because of the placement and I need to make sure I have the same placement with the new site I build.

Thanks for your help and input. 

4:51pm • #26
AUG
26
2007
18 Featured Posts Localism Sponsor

In my market - the average sold price this year is close to $950,000, top agents like you get 99.99% of their business from referrals. Their web-sites are more like a web business card. I am beginning to think that in such markets web may never be a big source of business. Your business model seems to work, perhaps you can add a non-AR blog with different content, and don't need another web-site. if you go for another site, it has to be all different content - sophisticated consumers don't like being sent form link to link to the same sales pitch. 

This may not answer your question directly, since I am looking for a site myself. I am only 2 years in real estate and need web leads, since I don't have either the brand nor business size for personal referrals. I am with you on the pay-per-click. In my market the cost of words is extremely high. I just can't afford it.

8:04am • #27

Thanks for your response Nestor and Katerina -

Faina - I hope I'm not getting too off topic for this blog, but as far as pay-per-click goes, you can also try getting creative with your keywords - you set a daily budget and can pretty easily see which words are getting activity and how much that each one costs - of course, NEW JERSEY HOMES is very expensive per click, but try something like NEWARK HOUSE DEALS or NJ FORECLOSURES or something else like that - everyone is looking for a "deal" but I don't think they always go for forclosures or distresses properties once they start looking

one other tip that has really helped me out being somewhat new - try for a less expensive part of the housing market - if I hear you right, you are (somewhat) new and you have a lot of $1M properties in your area - I am also in a high-end part of this marketplace and found much more success when I started looking at working with people that were in a lower price range (while everyone else is mailing the country clubs) - I'd rather have 3% of 300K than 20% of 0!!

just my two cents ...

8:17am • #28
823,599 Points 155 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master
Hi, Katerina - I wanted to check back in and find out what you've learned from the comments. Lots of good information here, and I think a lot of it is coming FROM you!
10:56am • #29
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Margaret Woda, Maryland REALTOR

Well, I guess sometimes by asking your questions you already know the answer but you do not know you know until you ask. Make sense? I know what I need to do. Thanks. 

2:44pm • #30
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master


Lee,Thanks again. You have some great advise for Faina. As far a PPC she could choose longtail terms that are very focused. I would stay away from foreclosures and deals because it brings tire kickers and lots of energy is being spent weeding out the junk leads from the good leads. I just am not in a position timewise to deal with PPC right now. I have read all of Perry Marshall's books on the subject and when I do get into PPC I am going to do it the right way and follow his advise.

Faina- Lee does have a suggestion for you in your market. It took us 5 years in this market to work into the luxury home market. Now that is our niche. But it was not always that way.

Lee- I would rather have 30 - 40 listings in the high end markets where the economy does not effect that market that much as it does in the lower brackets. I would also rather one or two closings for $30,000 to $50,000 each then a whole bunch of work for $12,000 checks. But that is because over 25 years in the business I have earned this place through working it. I also have really built up our presence in the market, we are to the point like the EF Hutton commercial, "When Nestor and Katerina Speak, Seller Listen."  SO it works for us.

Faina- for you, you need to build up your presence in the marketplace. You read my expired package posts and you need to work your expired market. You are so right, that the high end people are just not into looking on the internet for real estate. All of our clients including big developers depend on us to bring them the info. They don't want to search online for it.

 

2:52pm • #31
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master
Faina- I am going to do a wordpress blog and make it look like a website so it is not static. That way I can put our MLS on there and have an RSS feed. That way I will be able to get indexed faster. 
3:07pm • #32
1 Featured Post
Hi Nestor and Katerina! Personally, I am not a fan of the Proctor websites. I have a personal website and my company also has a website. It is through Close Realty and we get really good leads from it on a regualar basis. I use Link U Realty for my personal website (they have a site that has no setup fee). They also have customized sites available too. I have only had my site for a month and have gotten 2 good leads from it but I haven't optimized my SEO yet. You can take a look at these if you like. There are links for them on my blog page. Good luck!
4:08pm • #33
1,552,013 Points 277 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Melissa Wagner

Melissa- Thanks. I almost got a Close Realty site but it is a template site and I was afraid from an SEO point that spiders may view those sites as duplicate content. That happened to a bunch of Advanced Access sites. That is great if you are getting leads. How good are the leads you are getting? Any chance they will turn into sales? 

5:38pm • #34

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Nestor & Katerina Gasset Realtors® Wellington Florida Homes For Sale

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