User5148_7_t Karl Christen Credit & Liabilities Planner
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 Like it or not when markets go through a down cycle, businesses often cut costs.  Sometimes their cut's make no logical sense, but other times they can be brilliant.  Many of you are self employed like myself, and the one who makes decisions on cutting costs usually comes down to ones self.

My partner and I probably had are highest production month ever (12 years), but this business was generated before the past three week mortgage meltdown.  Like most of you, we are really looking at what cost's we can live with and which ones we need to eliminate.

Right away we noticed that we spend far too much for lunch.  For example, we normally go out and eat at local chain restaurants, the standard bill usually runs about $10-12 dollars when you include a modest meal, drink and tip.  I'm sure some of you pay far more.  So the other day I noticed a mini-fridge on sale for $109.00 at Best Buy.  I then called my partner and we both went in together on the fridge.  We figure we'll save (23 business days x 11.00 avg lunch - 23 business days x 2.50 frozen lunch) $195.50 every month.  That's a grand total of just over $2300 a year!   Holy cow we're spending allot on lunches!!  I guess if we were inviting another referral partner out each week it would be a different story, but even in that case you'd still save money because most sales agents do not eat out with clients every day of the month.  Finally the cost of the fridge is pretty much paid for in the first month! 

Another area of concern was what we were paying for marketing and education materials.  Don't get me wrong, you should never cut costs when it comes to marketing, that's if the marketing is paying off in terms of incoming business.  A great way to track this is to fine-tune your database to the point where all marketing is coded so that you can keep close track of what worked the most effectively.  There is nothing worse then flushing dollars down the drain for ineffective marketing.  As for educational materials, I often see loan officers go to these conferences and sign up for 4 or 5 guru's mortgage educational services.  Yes these programs have value, but when times are tough you may want to master one guru's program at a time.  I'm sure this sentiment wouldn't be popular at the next Todd Duncan seminar, but bottom line, how many of these seminar programs can you really implement in the first place.  If you want motivation, there are plenty of motivational speakers and services that you can pay far less for on the Internet, Amazon or carefully picking the guru program that best matches your sales style and sticking with that program.   Allot of these guru's will speak at each other seminars but only if they get a chance to pitch their programs as well.  So you can end up spending allot more then you anticipated if your not careful.

Some other suggestions are.......Stop paying for cable TV at the office, you can get on-line market-watch updates through your Internet service anytime you need it and most of the time it's free!  If your a mortgage professional you may want to consider pulling one credit report instead of 3 when first analyzing a new clients credit.  If they meet the first round of pre-qualification questions, then you can always pull the other two bureau's and merge them together.

There are probably many more ways to shave costs.  Partner up with another person in the office, pay for one office instead of two.  If you have a cable modem, perhaps purchasing VOIP phone servicing would be cost effective for all your long distance calls.  Maybe that Razor phone isn't so important this year, perhaps another old reliable will do just fine.

Thrifty isn't a word most mortgage professionals understand.  But if it's good enough for the rest of the American public, then you may want to consider it yourself.  The other solution is to work harder and close more loans!!! 

 

21 Comments on How to cut costs when it's a tough market

Hey Karl,

Good points. I know I have been looking at ways to cut costs and ever dollar regardless of how small all add up to make a difference. A big savings that I found was converting to an e-fax and do away with my dedicated fax line that I had with Sprint....Saving equaled $53.00 a month. The e-fax is only costing me $7.99 a month. I also cut back on my cell phone usage and make an effort to use the land line more often. If a person thinks about ALL of their monthly expenses and write them down I sure they can find numerous ways to cut back.

Sean Allen
The Mortgage Professionals
Professional Credit Consulting & Repair
www.TheMortgageProfessionals.Biz

Domestic and International Mortgage Solutions

08/23/2007 09:32 PM by International Financing Solutions


Karl,

Good post. Lots of food for thought. Thriftiness never hurts, even in a booming market. Maybe we ARE learning from this down market. Thanks,   Fran

08/23/2007 09:32 PM by Fran 'The Title Man' Gaspari Title Insurance-PA & NJ (Patriot Land Transfer, Inc.)


Good point regarding cell use Sean.  I have Efax as well, though my company provides online fax's already.  I've only used the efax as a luxury line so I can pull faxes when I'm at home. 

Fran, your correct, it takes just a small change in mindset.  Who needs all those high calorie lunches anyway, rough on my midsection.  I know my heart is going to be happy about the change in menu!

08/23/2007 09:37 PM by Karl Christen Credit & Liabilities Planner (Mortgage Integrity)


Very timely - I think everyone in the industry is looking for ways to trim the fat.  I've saved money this last year by looking for ways to market online as opposed to print advertising.  I've found that it's still less expensive, in most cases, and the the response rate is soooooo much better!

08/23/2007 09:46 PM by Hope Goss (Ventura Property Shoppe)


Going out to lunch can really add up as you point out.  It is great so long as it is a marketing or networking opportunity.  I think the frig purchase was a great idea! 

08/23/2007 09:47 PM by Joan Whitebook, ABR,e-Pro,CEBA Southern New Hampshire (Buyer's Option Realty Services)


Great topic.  Every office should have practises in place to monitor and reduce costs whenever possible..Easy to get used to spending on things for the office but when the market is slow we have to cut costs.

08/23/2007 09:50 PM by Bill Gillhespy Fort Myers Beach Realtor (Century 21 Tripower Realty)


What are you trying to do????? I am saving money by having my mortgage broker pick up the tab for our weekly lunch. On down time, I use his conference room and watch HBO movies. You really know how to toss a wet blanket on a good thing. I suppose you will suggest folks get rid of the microwave and packets of popcorn next.

jmac

08/23/2007 09:50 PM by John MacArthur The MacArthur Group (Long and Foster Real Estate, Inc.)


I'm with you all.  The eating out thing is truly the biggest killer!! 

08/23/2007 10:05 PM by Nora Adkins (Realty Executives)


Thank you for some tips they are very useful.

08/23/2007 10:30 PM by Jennifer christian (Hudson Heritage Realty)


I taught everybody was doing this since Jan of 2006.:)   Great points to remember.  I like the response about the efax.    Thanks

08/23/2007 11:22 PM by Edson Bezerra (Re/Max Realty TEAM)


It never hurts to be frugal. It is a good thing to be frugal in any market, now just one that is down. You are right, lunches are both costly and going out all the time can waste a lot of time. Just my 2 cents.

08/24/2007 01:11 AM by Bob & Carolin Benjamin - E Phoenix Arizona Real Estate (Benjamin Realty LLC)


I am a big fan of being frugal.  Also eating in is probably more healthy as well as thirfty.

08/24/2007 05:25 AM by Ki Gray - Austin Real Estate (Escapeso Austin Real Estate)


I am as frugal as they come. I even plan my trips to save on gas. And cable tv at the office? I do not even have it at home who has time to watch tv.

08/24/2007 05:44 AM by Rebecca Savitski NC Real Estate Listings (NC List for Less Realty Incorporated)


Interesting...

you definitely show the American mentality of business... which isn't a bad thing...

on the flip side, there are a lot of American businesses going under during these tough times... layoffs, cost cutting measures, etc...

In Japan, they do the opposite during tough times - they increase spending, especially where it counts

     

08/24/2007 10:35 AM by Boca Raton & Lake Worth Florida Real Estate Broker


Very true. Why do you think they have the small items by checkout counters? The small things add up quickly.

08/24/2007 10:46 AM by Tom Engelhardt (First Choice Mortgage)


A man's gotta eat! I agree with the novelties of cutting every day expenses but your finest point is to not cut expenses on marketing. Great reminder!

08/24/2007 12:08 PM by


You have a point but, you mean no more 4 dollar coffee and 10 dollar lunches. I don't know man. It's gonna be hard. :)

08/24/2007 09:26 PM by


My goodness, two featured posts in a row!  Somebody's doing some great blogging...

It really isn't that hard to cut costs, as you pointed out.  I would add that a box of Duncan Hines muffin mix costs a lot less than a dozen muffins from Atlanta Bread Company or your local bagel place - not to mention home-brewed coffee is less expensive than Starbucks.  Can you tell that breakfast out is my weakness?

08/25/2007 08:08 AM by Margaret Woda, Crofton Maryland Real Estate (Long & Foster REALTORS)


My wife started to send me to work with a lunch. We will see how long that lasts.

09/18/2007 02:34 AM by Creative Group R.E. Inc.


These are solid suggestions.  I know that we are bringing lunch much more these days.  My policy is that I do't pull credit until the client has provided documentation that they are real  clients.  I'm happy to sit down and talk with them and give them an idea, but I'm not spending $18 - $20 on a credit report for a rate shopper.  One of my colleagues doesn't even pull credit...he lets the investor do it.

 

09/18/2007 05:21 AM by Kate Bourland; Redding Mortgage, Debt Elimination (Windsor Capital, Dyer Beech & U First Financial)


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Loan Officer: Karl Christen Credit & Liabilities Planner (Mortgage Integrity)
Karl Christen Credit & Liabilities Planner
South Jordan, UT
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