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A Realtor's Job is To Make the Homebuying Process Easier

By
Real Estate Broker/Owner with M & M Realty of Brevard Inc. BK629999

There's Nothing Better Than Helping a Buyer Find the "Right" House

Pat (not her real name) contacted me at the beginning of the week.  She was fed up with her real estate agent.  She found me through an internet search of Melbourne Fl Real Estate.  During our first conversation I immediately sensed the frustration in her voice.  She and her husband were preapproved for a home up to $200,000 and are transferring to the Brevard County area.    They had been working with 2 different real estate agents (at 2 different times) and she said both situations turned out quite poorly. 

She said the first agent they worked with told them every house they entered was "beautiful"  and that "it was perfect for them".  Pat got sick of hearing it.  The agent must have thought she was stupid.

The second agent did not listen to her.  He showed them houses that he wanted them to see, not houses they wanted to see.  He rushed them through properties as if he had somewhere else he needed to be.  He tried to push them into buying a house they didn't want, one that didn't suit their needs.  And, he told them which lender they "needed" to use, without giving them other options.  When they found the house they wanted, he said he didn't have time to write an offer, he would get back to them later.  WHAT?

So, by the time Pat got to me, needless to say, she was cautious and very skeptical.

She and I talked and emailed throughout the week to set the plans in motion to find a house.

We headed out today, and had a lot of Brevard County Real Estate to cover. It was a full and productive day.  Pat and her husband found a home they feel will suit their wants, needs and their pocketbook.

It was a pleasure helping Pat and her husband in their search for the "right" house.  They drove several hours to get to Brevard County and we made sure to cover the areas and the houses they came to see.  I addressed their concerns and I believe I answered all their questions (for today, anyway). We talked about the many aspects of the real estate transaction:  the GFE, the Good Faith Estimate, FHA and bond money's requirements for a house, different types of inspections  (including  termite, home, wind mitigation and 4 point inspection), the appraisal and comparable sales, surveys, the loan process, foreclosures, the short sale process, you name it.

The more well educated our buyers are, the more we know that we, as Real Estate professionals, are doing our jobs in helping make the home buying process just a little bit less stressful for them.  It also helps buyers to better choose the "right" house for them.

At the end of a very long day, with three incredibly well behaved children in tow, Pat thanked me for taking the day to "explain everything." 

Days like today are such a pleasant reminder of why I feel so fortunate to be a Real Estate Professional. 

I love helping families  in finding the house  they will be able to fill with years of happy memories.

Now, I will help them through the maze of paperwork and the steps necessary to get them to closing.

Melbourne FL Real Estate

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I specialize in Brevard County Residential, Investment and Relocations.

We have a team of professionals to facilitate your Short Sale.

I also buy, sell, rent, own and manage Melbourne Investment Property.

 

Cindy Jones
Integrity Real Estate Group - Woodbridge, VA
Pentagon, Fort Belvoir & Quantico Real Estate News

Congratulations on winning "Pat" over.  Listening is one of the key components to a successful RE career.  Obviously you understand what it means and it showed.

Sep 04, 2010 02:28 PM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Sandy

Great job, I hope it results in a sale with all your hard work.

Good luck and success.

Lou Ludwig

Sep 04, 2010 04:09 PM
Bruce Walter
Keller Williams Realty Lafayette/West Lafayette, Indiana - West Lafayette, IN

Good for you, Sandy!  What a great story to share with us and may we follow your lead by listening to the client and putting their needs first!  Well done, and maybe now you can relax a little for the holiday weekend!

Sep 04, 2010 04:34 PM
Richard Weeks
Dallas, TX
REALTOR®, Broker

Sandy,

I would say this buyer is lucky to have found you and she is now in good hands.

Sep 04, 2010 11:46 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Nicely done Sandy.  Interesting to see how many other Realtors shoot themselves in the foot by trying to sell instead of trying to help.

Sep 05, 2010 12:32 AM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

Well done. The key is identifying requirements and acting. You do did that very well!

Sep 05, 2010 01:02 AM
Carol Zingone
Berkshire Hathaway Home Services Florida Network Realty - Jacksonville Beach, FL
Global Realtor in Jax Beach, FL - ABR, CRS, CIPS

I had hoped the change in the real estate market had moved the more unprofessional Realtors out of the business, but sadly, not ALL of them.

Sep 05, 2010 01:43 AM
Mary Douglas
United Country Ponderosa Realty, Red Feather Lakes, Colorado - Red Feather Lakes, CO
REALTOR, Red Feather Lakes, Colorado

Hi Sandy, I'm glad they finally found an agent (you) who would listen to them and put the client before themselves.  What a concept!  I agree with your title wholeheartedly.

Sep 05, 2010 04:27 AM
Sandy Shores FL Realtor®, Melbourne Real Estate
M & M Realty of Brevard Inc. - Melbourne, FL
Brevard County Real Estate, Florida's Space Coast

Cindy, Thanks for the kudos. I just always like to be able to help people, especially after a bad experience.

Lou, As we always say... and now we have to get them to closing...

Bruce, Thanks. Today was a wonderfully relaxing day.  Have a great one.

Thanks Richard, I really appreciate that.

Gabe, I think you put it beautifully. It's about helping the buyer and not about selling.

Gary, It is about shifting into action to assist the buyer with their needs.

Carol, I think that Realtors, just like people in any profession, come in all different shapes, sizes and personality types.

Thanks Mary,  It is about putting that buyer's needs first, isn't it?

 

 

 

 

Sep 05, 2010 01:09 PM