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Treat all clients with the respect they deserve

By
Real Estate Agent

I usually don't have a great deal of agent-to-agent contact.  I work from home as much as possible, and am always out in the field much of the day.  When I do find myself at agent gatherings, I always have plenty of stories and ideas to write about.  When you are a "fly on the wall" at agent get-togethers you never know what you are going to hear.  Let me tell you what one of the discussions I heard recently.  I walked in on a conversation of the “I only deal with upper class buyer’s argument".  As I listened more I realized that the people in the conversation really didn't care for clients who can't afford more than a 500k home.  They also pointed out that people, who drive older, beat-up cars, cannot afford to buy homes and are a waste of time. They obviously are not Active Rain members and did not read my Never Judge a Book by its cover

One of my favorite mottos is to Always Teat Clients with the Respect They Deserve.  Whether your client is buying a $100,000 home or a Million+ home, we have to find it in our hearts to give them the same level of respect.  I understand that some agents only deal with high-end luxury homes.  That is absolutely fine, because everyone has a right to find their own niche.  It is the agents who disrespect and pass improper judgment on others whom I have a problem with.  I know the world isn’t perfect, and our Real Estate Industry isn’t perfect, but as long as we respect each other the world will be a better place. 

 

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Jennifer K Giraldi, REALTOR®    Solid Source Realty Atlanta     678-469-9519    Atlanta Real Estate & Atlanta Homes 

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Teri Isner
Keller Williams Realty at the Lakes - Orlando, FL
GRI, CRS, CIPS

Jennifer will never forget our first million dollar buyer walked in with dirty finger nails and overalls and he really needed a bath.  Then proceeded to tell me what he wanted and by when.

You can picture the cover ...but the contents were a pleasing surprise.

Nov 03, 2006 07:07 AM
Leigh Brown
Leigh Brown & Associates, RE/MAX Executive - Charlotte, NC
CEO, Dream Maker - Charlotte, NC
amen, sister!  never can tell when that $60,000 buyer will have his mom call you for her $1,000,000 house.  or when their human resource person calls you to help with the folks moving into town.  plus, if we're truly consultants and not salespeople, we help the client and forget the price.
Nov 03, 2006 11:24 AM
Jay McGillicuddy
Berkshire Hathaway HomeServices Verani Realty - Exeter, NH
Real Estate Broker

Hi Jennifer,

               One of the things I learned early on is never judge a book by its cover.

I sold a Mobil home many many years ago worth $52,000. The buyers told me that no one would even return their calls. They were overwhelmed with joy that we found them the right home. 

We still keep in touch and they have referred over ten million dollars worth of business to us. Why?  because we cared to help them when no one else would. You just never know who other people know and who they will recommend you to.

Best of luck to you,

Jay 

Nov 03, 2006 01:10 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty
Right on target.  Although Suzanne and I are in Sandy Springs for the CLHMS designation class today and tomorrow, the upper tier of the market is financially rewarding to work with, but limited in scope.  Our clients ranged from a $84,000 manufactured home (Sold Listing) to a $1,060,000 golf estate property (Corporate Relo Buyer) last year.  They are all equally important.
Nov 05, 2006 09:44 PM
Home Design
Alpharetta, GA
Home Design and Real Estate
Thanks for the great posts, I'm glad everyone agrees!
Nov 22, 2006 02:23 AM