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Past Clients are your Best source....Have Coffee with them today!

By Fred Carver Real Estate Consulant

Industry Observer with Retired BC Realtor

August 25, 2007 06:53 AM

Meeting with Sold Clients

When I was a Sales Manager I used to ask my Realtors "Why did they come to the office every morning for Coffee" And then hanging around all morning. I used to suggest to them they were better off have a coffee with their last client they just sold a house too, "They think you're wonderful and like you" Plus they'll gladly help you with your business if you ask for referrals and a Testimonial.

This Business can get us all bogged down doing stuff...Drop by and say hi to your clients, they'll greet you with open arms, and Send them a Note once in a while..."Just thinking of you, have a wonderful day!" or " It's been a while, lets do lunch!"

Notes to clients and your sphere, can be very rewarding, especially if you are thoughtful.

Keep in touch with your clients, it will pay you huge dividends.

Cheers to you all, Have an Awesome Day!

www.1-victoria-real-estate.com

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Debi Wright

nwRealty.com - Seattle, WA

ALWAYS a good reminder to stay in touch with your past clients! Thanks!!!!!

Aug 25, 2007 07:10 AM

Anthony Stokes-Pereira

Better Homes and Gardens Rand Realty - Nanuet, NY

Realtor

With past clients you've got a fairly substantial referral database built up, also friends, family, and their friends and family. They know and trust you, so you have a good chance at getting their business.

Anthony

Aug 25, 2007 08:04 AM

Fred Carver Real Estate Consulant

Retired BC Realtor - Victoria, BC

Accredited Real Estate Consultant

Debi...Your know it, Thanks!

Anthony...You hit the Nail on the Head, no secret about the referral Business if you keep in touch.

Cheers, have an awesome day!

Aug 25, 2007 12:22 PM

Vicki Bishop GRI - Alabama Real Estate

Coldwell Banker United Realtors® - Bay Minette, AL

Its always good to stay in touch with past clients. I called to check up one of my formers clients and she told me they are going to be calling me in a few weeks to list their home.

Aug 25, 2007 01:02 PM

Fred Carver Real Estate Consulant

Retired BC Realtor - Victoria, BC

Accredited Real Estate Consultant

Vicki...Good Move,it pays to stay in touch, but it's not easy, we all need to schedule this into out daily and weekly activity, if you cannot drop by, send at least 5 postcards everyday to someone that touched your life that day or past clients to say "Lets have a coffee"

Cheers, have an awesome day!

Aug 25, 2007 02:11 PM

Vicky Poe

Good Ole Rocky Top - Crossville, TN

Realtor/ Auctioneer

It is easier to stay in touch with a past customer than a new one. It is an often forgetten segment of business. They need to hear from you throughout the year...not just at Christmas. Good reminder to wish customers a "good day".

Aug 25, 2007 02:15 PM

Frances C. Rokicki

Fran Rokicki Realty, LLC - Bolton, CT

Broker-Mentor,CRS

Fred,

Good Stuff! Thanks for the post! I love my client & family parties! My clients seem to love meeting my family:) Some of my clients, now seem like they are part of my family! Hoping to get to the Buffini Events in Canada this fall!

It's a Good Life!

Fran Rokicki, Clubnet~Mentor, Broker~CT~USA

Oh, By the Way....I am never to busy for your CT referrals!

Aug 26, 2007 02:53 AM

Fred Carver Real Estate Consulant

Retired BC Realtor - Victoria, BC

Accredited Real Estate Consultant

Hi Fran...it so easy we all over look the simple contact of dropping by, phoning or sending a postcard.

When is Brian coming to Canada and where?

I used to be on his coaching program, for 2 years, dropped off because most of the cap items were US focused(i.e. Gifts, tax info, etc).

I still send out my postcards, but need to get back calling my past clients more often.

Thanks for dropping by :O)

Cheers, have an awesome day!

Aug 26, 2007 05:01 AM

Paul Viau

Nova Scotia Real Estate Blog - Halifax, NS

Nova Scotia Real Estate Blog + Photo Services

Fred - past clients are where it's at! If they don't buy something else - They probably like you and will refer you!

Read "The Millionaire Real estate agent" ! Best book I've read in a while.

Aug 26, 2007 06:11 AM

Fred Carver Real Estate Consulant

Retired BC Realtor - Victoria, BC

Accredited Real Estate Consultant

Hi Paul.

You're correct The Millionaire Book is a great source for all Realtors, lots of good advice there.

Thanks for visiting, my post.

Cheers, have an awesome day!

Aug 26, 2007 03:24 PM

Keith Elliott Jr

KEIRE Realty Group - Manassas, VA

Principal Broker/Owner

That's the key! Work your sphere of influence and all past customers...one day when you least expect it they might hand you a great referral!

-Keith

RE/MAX Olympic, Manassas VA

www.MyRealtorKeith.com

Aug 26, 2007 03:49 PM

Fred Carver Real Estate Consulant

Retired BC Realtor - Victoria, BC

Accredited Real Estate Consultant

Hi Keith...So true, we all know it works, The Trick is doing it!

Cheers, thanks for visiting.

Aug 26, 2007 05:51 PM

Mary Smartt

Lawton Associates / www.LawtonAssociates.com - Berkeley, CA

Smartt Moves with Mary Smartt

And...sometimes they return the favor! Two of my clients took ME out to dinner last night for my birthday. If you are new to the referral network system...keep at it. It is the key to my success in the busy, complicated Bay Area real estate market.

Aug 27, 2007 06:10 AM

DEREK CHAPMAN

RE/MAX Realty Professionals - Wichita, KS

Great idea and a good way to stay in touch. Clients REALLY do appreciate the fact you still talk to them after the commission check has been deposited/cashed/spent. If you do your referral dialogues during the process before closing, they are very happy to provide referrals and the coffee/lunch is a great way to stay top of mind with them

Aug 28, 2007 02:43 PM

Fred Carver Real Estate Consulant

Retired BC Realtor - Victoria, BC

Accredited Real Estate Consultant

Hi Derek,

Yes you are right Buyers and Sellers appreciate you coming by, it shows you're interested in them, not just your commission cheque. Drop by every six months with a small gift, such as note pad, and always say you appreciate their business, and love their referrals.

Cheers, have an awesome day!

Aug 29, 2007 02:22 AM