Special offer
Home > Blogs > Sham Pathania > Toronto and GTA Real Estate blogs
bookmark_border

Business Etiquette - 1/3

By
Real Estate Sales Representative with SAVE MAX FIRST CHOICE REAL ESTATE INC.
Courtesy
  • If a Seller has made a final decision to list with someone else, respect and reinforce that decision. A professional attitude will create more business than will making negative comments about the competition.
  • Speak respectfully about your competition. It will enhance your reputation as a professional.
  • Arrive on time -- don't waste anyone's time. If you are running late or have to cancel an appointment, advise the other party in a polite manner.
  • Always request an appointment to show a property through the listing Firm or Salesperson. Don't call the owner unless the listing Firm has given prior permission.
  • Be timely when picking-up or dropping-off courtesy keys.
  • Return any key you have to the listing/courtesy office promptly after a showing.
  • Face a problem situation promptly and squarely. Consult management immediately when a problem develops.
  • Leave the house as you found it (i.e.: lights on or off, pets in or out, all doors locked, etc.) Don't turn switches on or off if you don't know what they control -- it could be the furnace or the air conditioner.
  • Don't park or block the driveway access to a neighboring property and/or sidewalk when showing a property or conducting an Open House. Remember to pick-up all Open House signs when you leave.
  • Use your Open House and For Sale signs according to municipal by-laws.
  • Use sidewalks and paths. Avoid unnecessary walking on the grass and through flower beds.
  • Refrain from use of tobacco, food or beverages in a home when you are showing it. Encourage your prospects to wait until they are outside.
  • Extend a courteous and positive attitude to your administrative staff/other offices' administrative staff, clients, colleagues and the public.
  • Ring the bell or knock on the door before entering a home (this also applies to a home that has a lockbox). The owner may still be home. Call out when you enter a home if you were unable to reach someone by knocking on the door. Let them know who you are.
  • Remove shoes or boots upon entering a home and encourage your customers to do so as well.

 

Sham Pathania
 Sham Pathania
Homelife/United Realty Inc. Brokerage
9056721234
sham.pat@hotmail.com
http://www.greatgtahomes.com

     

Posted by

 

 

Show All Comments
Margaret Goss
@Properties - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

It's a shame we have to be reminded of these things.  Your first 2 points really hit home with me because I just received a listing and the seller told me that one of the agents that did not get the listing was very cross and starting saying negative things about me.

I actually feel sorry for her - she's a bad loser and doesn't have the professionalism to just move on.

Sep 09, 2010 09:24 AM
Stephen Hodge
Chestnut Park Real Estate Limited, Brokerage - Cobourg, ON

The best revenge when you don't get one listing is to go out and get another and sell it quickly and for a good price. After all, a big part of why we are hired is to keep the personal feelings out of what is to many a very personal transaction!

Sep 10, 2010 04:50 AM
Back to Top

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?