Every once in a while you come across a book that really give good ideas and is entertaining at the same time.

About 2 years ago I was a member of "By Referral Only" and joined the coaching service. I had a coach that really wasn't a whole lot of help because she acted more like a 'shrink' that a motivator. But she did recommend a book to read called "Mr. Shmooze, The art and Science of selling through relationships" by Richard Abraham, that I thought was real good, and I will always be thankful to her for...

It's not like you would do everything mentioned in the book, but it sure gives you some ideas and acts as a refresher course about how to be thoughtful, and at the same time retain clients... After all, isn't this business about keeping clients and having them remember us and referring their friends to us? I try to read the book over again every 6 months... it is great, comments?