What do you do when a non-licensed person talks shop to one of your clients...
I had an incident recently where a certain type of inspection company representative, without my knowledge, after me referring my client to them for an inspection, entered into a dialogue about contract, commission rates, and at one point revealed that their spouse was an agent at a certain brokerage.
Due to certain circumstances, the client thought about perhaps selling their home as a FSBO, and this inspection company representative volunteered information to my client about how some brokerages have just done the paperwork for 2%.
When I found out, I was furious. Luckily, the client contacted me and told me that they were not comfortable with that inspection company because of the solicitation they made behind my back, and even played back a voicemail message for me to show that the rep contacted them talking about such matters.
Why, under ANY circumstances, should this person be speaking to a principle about contract, commission rates, etc., without a license, and above all, why on God's green earth should the name of the rep's spouse's broker be provided to the client?
I am bordering on consulting with C.A.R. and N.A.R. to have this person scrutinized for their actions.
What is your opinion?
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