Special offer

I Lost A Sale–--But Saved A Client

By
Real Estate Broker/Owner with Hawaii Green Realty
Hey --- Here's part 2 of the home auction drama--- As I watched the on-line "auction action" with 7 minutes until bid-closing, my clients Peggy & Leo were right in there slugging with a bid of $430,000. Just to be safe, I gave Peggy a call in those last few moments to be sure she knew about the 10% "buyer's premium" that the auction house adds to the winning bid---- So if her $430,000 bid was the winner, she'd be on the hook for $430k + $43k = $473,000. Peggy said, "What?!? I never saw that on the auction site." Sure enough, in a little gray link at the bottom of the auction site "Terms & Conditions", there was the 10% hook. We both knew that $473,000 was more that she wanted to pay Peggy: "Wow, thanks, Forrest---I'm outa here." So---- did I lose a sale? Or save a client from an unexpected tangle? >>> I'd much rather have Peggy & Leo buy something they know they want at a great price. PS: We hear that the final "winning" bid was $436,500 (plus 10%)---but the bank rejected the auction result as too low a price... Now a new auction company is about to run the race again... More to come Best to you all --- Forrest Hawaii's Green Realtor "You have a friend in the business..." Forrest Arnold R(B) Certified EcoBroker Tel. 808-987-2365 email: forrest@HawaiiGreenRealty.com
Forrest Arnold
Hawaii Green Realty - Hawi, HI
Hawaiinulls Green EcoBroker

 

Here's me losing a sale---but saving a client...

Sep 25, 2010 06:27 AM
Steve Davis
Davis Coastal Properties - Carlsbad, CA
Carlsbad CA

Great story. Auction does not mean bargain. Looking out for out clients is number 1. Good Job Forrest.

Sep 25, 2010 06:33 AM
Forrest Arnold
Hawaii Green Realty - Hawi, HI
Hawaiinulls Green EcoBroker

You are sooo right---some sellers are sold on the idea of the auction's excitement, etc  yada yada

But let's read finer fine print or we brokers can have real liability when clients get stung.

Thanks much for checking in...  Forrest 

Sep 25, 2010 06:58 AM
Paul Walker
Equity Fifty Five Realty, LLC - Scott AFB, IL
Scott AFB IL Area Realtor

Good thing you "saved" your client. Great story enjoyed it. Thank you for sharing!

Sep 27, 2010 04:17 AM
Forrest Arnold
Hawaii Green Realty - Hawi, HI
Hawaiinulls Green EcoBroker

Hey Paul---thanks for tuning in!

Sep 28, 2010 01:01 PM