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survey questions for the clients......

After we have provided a service for the clients regardless if we were able to make the sell or not.

do you remember to ask about your services?

do you have a series of questions that you ask ?

How do you get testimonials from clients?

i would like to start getting testimonials from clients, but i don't know what to ask

what do you recommend i should ask..

i need at least 10 good strong questions.

Please help.

Posted by Aracely Barraza on 08/30/2007 05:50 PM

Comments (3)

questions, survey

3 Comments on survey questions for the clients......

AUG

2007

I think asking for testimonials is a little wierd. I would just ask for help to evaluate our service. I would just ask a few questions like what things you liked about working with us and what things you didnt like.

Surveys are a great way to get honest feedback from clients. I have one I use but its at the office. Its mailed out with a return address to just the office, not to me. That way they feel they can be honest. Eamil me and I can send it to you tomorrow

When you are looking to create a list of questions I would sit and think about what services or areas of the transaction would be important to YOU if you were in fact the consumer.

Did I respond in a timely manner?

Did I answer all your questions to make you feel at ease during the buying/selling process?

Would you refer me to a friend or family member if they needed my services?

Of course I would send a thank you not and include a list of questions to "help you improve your service" to others. Include a self addressed stamped envelope.

I am sure you will come up with just the right survey to fit your style!

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