The AutoAccepter 2.0 software application from BPO Automation has just passed the $4.5 million dollar mark in captured orders for 2010 - putting it far ahead of anticipated schedule and prompting BPO Automation to undertake the development of new order-capture tracking technologies for agents currently using the application.
The AutoAccepter 2.0 is available as a free trial-download for 2-weeks, and works as a virtual assistant to periodically check BPO accounts for orders and accept them when available. Originally launched in response to demand for a tool to allow agents to stay mobile while still accepting broadcast BPO orders, the AutoAccepter 2.0 has garnered considerable praise in the online community for allowing agents to grow their BPO business by accepting orders they would otherwise be unable to accept.
The controversial order-capture software application was initially released in July 2009 to allow agents working on competitive BPO portals to stay in business as more agents began competing for orders, and has since then grown into a software-network comprised of several thousand users across the United States.
BPO Automation credits the AutoAccepter 2.0 with helping restore the reputation of automated BPO order-acceptance by providing a consistent, fair platform available to all agents that provides a "level playing field" for agents to capture broadcast orders. The firm has also deployed the widely-used BPO Companies List with additional data-points to help agents know which BPO companies are available for automated order-acceptance.
This commitment to a fair & ethical standardization of order-capture technology was reflected in the recent 2010 BPO Software Survey, in which 55% of agents voted BPO AutoAcceptance as an ethical practice.
Additional details are available online at http://www.bpo-automation.com
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