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How do you challenge an FHA Appraisal?

By
Real Estate Appraiser with AmcAppraisalsinc.com

I was asked today by a friend and local Realtor, how she could go about challenging a recent appraisal which was flawed.

This was an FHA appraisal which was valued about $14,000 less than sale price.  

Now I have no problem telling someone that the value just isn't there.  But there are other things to consider as well.   Was the appraisal properly developed?  Did the appraiser have "geographic competence" for that market area?  Did the appraisal truly reflect comparable sales and listings - or just the most recent ones?

The last one is a common issue.  I have performed many appraisal reviews for the Lake county (Clermont) market, where the appraiser simply chose the first three sales which were maybe most recent.  Yet in many cases, there were better sales with more comparable features, maybe another 60 days old, and perhaps using REO and short sales do NOT represent the market.  In some cases, where REO/short sales drive the market, these are certainly what a buyer would typically choose if given the option.  However in other markets, where REO/short sales are spotted throughout the community yet not the predominant sale, these represent "distress" sale situations rather than true market value comparables.

So what do you do if you need to challenge an appraisal?   Ahh - this is tougher than ever now!  With management companies also playing another card to consider, there are more entities to deal with and more regulations to consider for sure!

With FHA - these appraisals are now ‘tied' to the property for 120 days.  Meaning, a lender cannot just order a new appraisal.  However, there are some considerations within HUD's guidelines to challenge the appraisal:

•1.      From Letter 2009-28
"...FHA is reaffirming these requirements. Mortgagees and third parties working on behalf of mortgagees are prohibited from:....Ordering, obtaining, using, or paying for a second or subsequent appraisal or automated valuation model(AVM) in connection with a mortgage financing transaction unless: (i) there is a reasonable basis to believe that the initial appraisal was flawed or tainted and such appraisal is clearly and appropriately noted in the loan file, or (ii) unless such appraisal or automated valuation model is done pursuant to written, pre-established bona fide pre- or post-funding appraisal review or quality control process or underwriting guidelines, and so long as the lender adheres to a policy of selecting the most reliable appraisal, rather than the appraisal that states the highest value; or...."

 

If you can demonstrate that the appraisal was flawed or tainted, then you have a case to have the lender document this and order a new appraisal.  This is more difficult than just complaining about the value not hitting the sales price.  In this recent case, the appraiser failed to consider current pending sales (which subsequently closed AT list price), the appraiser utilized inferior sales with views of large power line areas (easily seen from satellite photos from the area), and also failed to include in the sales comparison features such as a fireplace, etc.

The next question to consider is Geographic Competency.  Did the lender order the appraisal through a management company, which in turn subcontracted it to an appraiser from more than 60 miles away, when other local appraisers were available?   In an urban area like Clermont, FL or Orlando, FL - there is no reason to order appraisals from outside the county unless the lender requires an appraiser with a specialty.  I shoot my OWN foot in that case - since I live in Clermont, FL - and work (or worked) in the Orlando market!  Although I DO have competency in the Orlando market, I can't complain when a local appraiser is selected over myself since I live 30-40 miles away.   Yet at the same time, there is no reason to order an appraisal from an appraiser from Orlando for a property in Clermont, FL! 

So what are YOUR experiences out there?  Have you as a Realtor or mortgage broker run into this wall and what did you do?  And better yet....have you successfully challenged the appraisal and won?

Victor Zuniga
Berkshire Hathaway Home Services California Properties - San Diego, CA

Thank you for this huge piece of advice. There's times when appraisals come in low and there's no real clarification or explanation for the discrepancy between the appraisal and market value. It's good to know that something can be done about it.

Oct 13, 2010 09:09 AM
Richard D. Ferris
AmcAppraisalsinc.com - Clermont, FL
Florida State Certified (FHA) Appraiser

Well, in this last case - the lender still hasn't done anything about it - but at least referencing HUD letter 2009-28 is a start!   In many cases - the lender may require the Realtor or mtg broker to order their own appraisal through a management company - before upsetting the FHA apple cart.

 

Oct 13, 2010 09:14 AM
Don Spera
CR Property Group, LLC - East York, PA
Serving York and Adams County, PA

I am definitely not in envy of an appraisers job right now.  The are under strict scrutiny on their valuation and in many cases have to come up with more or better comparison's after their appraisal is already submitted to the underwriting department.  I was unaware as well that there is an option to fight it, but I normally just let both parties know to the transaction that if the property is to be sold, then the Seller is going to either take the hit or for it to come back on the market. However, if it is FHA, the property is now stigmatized at that value the appraiser set.

Oct 13, 2010 10:10 AM
Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

I tend to be proactive.  I meet the FHA appraiser at the property and hand him appropriate comparables (with notes on aspects of the property that aren't readly apparent) and inappropriate comparables that could easily be used if you didn't know the market (and NOTES, of course).  It's very hard to challenge an appraisal after the fact.  You can't assume that the appraiser is familiar with comparables in the area any more. 

Oct 13, 2010 12:29 PM
Anonymous
Elizabeth Nance

Just had this experience. I did challenge the appraisal, to no avail. The incorrect contract price was on the Appraisal, in addition to using comps that were not similar in style and functionality, plus the comps ranged from $111 per sq ft upwards of $158. The sold homes had no garage, no gas fireplace, no a/c, no yards, much smaller square footage, some of the comps had filthy carpet as well. I knew I should have staged it from the first day of listing it. Well worth the investment for your clients. Guess I won't sale my listing stuff after all! :O)

Dec 12, 2014 07:40 AM
#5
Anonymous
Max Pena

In my case the owners of a house I listed told me that the FHA appraiser came out to the house, took a few pictures and left in just about 10 minutes. Two days later I received an appraisal showing the house as having 275 living square feet LESS than it actually has and stating that no updates had been done to it in 15 years. I submitted an appraisal challenge to the lender showing that the house had over $20,000 worth of renovations done to it by the City Housing Rehab program of all people (which is public record because of a second mortgage they put on the house), plus pictures of the renovations and living space that was omitted showing the a/c registers to proof the space was under air. After another 2 days I get the appraisal back showing NO adjustment or rebuttal whatsoever to my challenge or the valuation of the house! The lender says they agree with me but can't do anything if the appraiser won't budge on the numbers and now I learn that the appraisal is tied to the house for up to 120 days even if we could order a new appraisal. So the bottom line is that an FHA appraiser can say and do as he pleases and good luck challenging their flaws! I'm glad to find out there's grounds to challenge this. Just wish there were more details on how to go about it exactly.

Feb 09, 2016 11:19 PM
#6
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

It is not easy to challenge an appraiser. That's why I always try to prepare a property for this inspection and bring comps to discuss the market trends in the area. 

Jul 28, 2017 09:31 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Lenders are now far more careful with appraisals than they were during the last housing boom. In turn, appraisers are being very cautious with the current price run-up, especially since they rely on past sales. 

Jul 28, 2017 09:31 PM