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29 Comments on Paying it Forward: Do You Help Make Your MLS Better?
I've contacted agents before about "little" issues in their listings. Many times they get defensive, which is too bad. I appreciate when another agent takes the time to help me look better, in the end it helps us all!
This is a great idea BLizand you're right we all should do it. We've slipped up and we very glad when it was pointed out to us, instead of 'subtly' being shown to the Owners!
I try to "pay it forward" by passing on MLS errors to the agent because the times I've made a mistake others have graciously brought it to my attention. I agree with Al and Peggy...better than the owners seeing, and pointing out, the problem.
Good idea to help "clean up" the MLS and not always are my emails to the agents taken in the spirit of that. But, I believe it is a disservice to their clients and other agents if the information is incorrect. Believe it or not, there are still agents in practice here that don't know how to input their own listings and/or use many of the technology tools we all enjoy! ~ Susan
Roger, Normally, if we check and correct, then have the owners check...there's very little if anything left to update. It's a system that works for us.
Tish, Agreed. We've never had another agent get upset yet, normally they appreciate the pointer.
Al and Peggy, We work expireds, amazing how many times there was something critical off in the MLS that no one noticed that we can see once in the home. Often wonder if that omission is part of the reason the home didn't sell.
Anita, We always prefer to handle it at our level, and hope our peers appreciate that.
Susan, We've seen the lack of knowing how to use MLS fully, much less all the other tech toys we work with :)
Bill, sometimes I call the agent, sometimes I hit the "police" button on the MLS. Sometimes they fix it and sometimes it was an exercise in futility.
Another nice post.
Congratulations on your continued success
Anytime we can help out a fellow agent, we're helping all of us. We prefer to try the personal level attempt first. Getting MLS involved, unless it's REALLY bad, isn't usually necessary.
Yes, I will shoot an e-mail off to an agent (or call them) if their listing is one I am using for a comp and something is off. Unfortunately if I did this to every listing that had a problem I wouldn't have time to blog :)
Greg, Thanks! We don't see too many that would get to the point of needing the MLS to step in...mostly minor overlooks.
Cinnamon, That's are take on it. We'd engage the MLS if we knew someone was doing something unethical and didn't stop...for instance NOT taking down pictures we took on a listing we used to have. We'll give you one chance to take care of it...after that, we'll go up the chain to get it fixed.
Cynthia, sounds like your MLS has some issues :)
It definitely helps when there has been an error and someone helps you out by respectfully pointing it out to you. You are correct; we all make mistakes.
Phil, We're human. I keep having to edit my comments even because of typos... fingers must be really tired today :)
Liz & Bill, most agents are appreciative when they get a quick e-mail about the mistakes, what annoys me most is when the few agents who get defensive about it.... I was doing them a favor with the understanding of carma and hopefully some one else would do the same for me....it is not to be a busybody.
Endre, Some people's ego won't let them gracefully admit they erred or someone is trying to help them with no outside motive. It's too bad they're wired that way.
Bliz, the purpose is to get the listing sold. We want it looking good for everyone to see, so why would an agent not be appreciative! Kudos to you for taking the time out to proof it for them.
Our MLS board just started allowing agents to report problems with other agent's listings. I'd rather drop them a note to see if they would correct it first, before reporting it.
Leah, Our MLS makes it fairly easy...the email icon is right next to the listing agent's name, so a quick "fyi, did you know...", so if we see something, it's easy to do.
Kay, Ours allows anonymous reporting, but would rather do it at the peer level and at least give them the opportunity to correct it.
Liz & Bill ~ I've sent a few messages to agents in the past on mistakes or missing information. I've never received a 'thank you' and the mistakes/omissions usually didn't get fixed.
Chris, Maybe we're just lucky, but the last few have at least responded with a Thanks!
L & B ~ often I see mistakes and I think I should be more like you. I will let the agent know, if I talk to them, but if I don't, I may not have the time to drop that quick note or make the quick call. It makes me wonder why the listing agent doesn't review the listing to make sure all is correct.
Dawn, We often wonder the same thing with some of the more blatant errors. If an agent has 100 listings...okay, maybe they don't check. But when someone is under 10, you'd think they'd have the time to check it thoroughly!
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