On Wednesday evening, we did a show in the SWS Virtual Studio about Doo-Dads - y'know, those customized promotional trinkets we hand out to our spheres of influence throughout the year, but especially during the holidays?
During the show, we got into a discussion of what makes a Doo-Dad "soulful" - and by "soulful" I mean a little special, a little unique and likely to make the recipient smile, think of you fondly and hopefully even keep your Doo-Dad. As opposed to some dorky piece of junk that makes him roll his eyes and think the giver of said Doo-Dad is an idiot. Or even barely acknowledge the Doo-Dad because he has ten more just like it from the other real estate agents, financial planners and insurance agents in his life, all of whom desperately want his business (which is obvious from all the I <Heart> Referrals slogans on the Doo-Dads).
And that's the topic of today's blog. No, not referral-begging, but rather, burdening your precious sphere of influence with Doo-Dads they don't want.
What do I mean by "burden?"
Well, when we receive Doo-Dads from strangers, we have no qualms about tossing it into the trash if we don't want it. No muss, no fuss, no angst - Doo-Dad gone and forgotten.
But when we get a Doo-Dad we don't really want from someone we know, we aren't so quick to throw it away. We might hold onto it for awhile, out of respect for that relationship.
Um, yeah, Jennifer - that's the point! I want the recipient of my fancy Doo-Dad to hold onto it - DUH!
Not so fast. Let's think about what's going through his or her mind. This person really doesn't want to keep that Doo-Dad. It's likely just one more thing to find a home for and to collect dust. But his loyalty to you forces him to make a decision that he's going to be uncomfortable with either way. Throw it away and feel guilty or don't throw it away and feel irritated.
That's what I mean by "burden." I don't want my precious SOI spending one second trying to decide whether or not they're willing to hurt my feelings by throwing away that trinket I sent. And I REALLY don't want them to make the decision to throw it away, thus subconsciously relegating me and my service to the round file. <she shudders>
Let me give you an example. A few years back, I seem to remember a particular Doo-Dad making the rounds in early July. It was a little flag on a stick that served no real purpose except to give the real estate agent an excuse to drop it off. There really wasn't anything the recipient could do with the flag except maybe stick it in his pencil holder.
I thought this was the epitome of a burdensome Doo-Dad. First, no one wants to throw away an American flag, especially at such a patriotic time of year! And of course, since it came from a friend, that adds even more fuel to that I-Feel-Guilty fire, should the recipient choose to dispose of it.
So, what's the answer? Any thoughts? I'll share mine next time!
19 Comments on Doo-Dad Etiquette - Don't Let Your Doo-Dad be a Burden to Your Sphere of Influence
My goal is to help my clients simplify their lives not add to the clutter. I think most real estate trinkets end up in the trash.
I worked in a office that we visited clients every holiday and took some kind of "gift" to them. I always tried to take some candy or cookies. People might actually eat those instead of throwing them away. Of course, they won't be looking at the cookies 2 weeks later and thinking about you, but how many stress reliever balls does one person need?
I LOVE your graphic! And you're absolutely right! I know this isn't exactly the same thing, but those return address labels from charities are great for making me feel guilty. I hate throwing them away, but if I use them, I know I should send them some money. I don't ever want my SOI to feel guilty. I want them to open the mail they get from me and say "This is really cool!"
Hey Jen, For some reason the broadcast stopped playing on my computer. I got through a little more than half I think. What I heard was good info!
My doo-dads usually reflect my goofy, silly and corny personality and they generate fun comments and I always try to make them useful because I hate to get stuff that just sits, collects dust or I don't know what to do with it (like your flags)
For instance one year I went to BJ's and got the super big boxes of 1 gallon freezer bags, put one of my corny poems on the box and hand delivered them right before Thanksgiving. I had so many calls, emails and texts messages thanking me for the bags and how handy they came after the big meal! People still talk about it.
Right now I am giving hand cream (that can fit nicely into a purse or the glove compartment) to my friends, clients and family with another corny poem.
I do a lot of little things like that and my connections look forward to what I am going to come up with next. I have fun with it and I think that shows through.
The only "real estate thingy" I do is the Magnets USA calendars that stick to the fridge. I get phone calls and the return reminders that they want to receive another one.
Great post and great comments. At the holidays, we give our family and neighbours what's been called "crack candy" in my family because it's so good and addictive! But once eaten, the name of the person who gave it to them disappears. But I can bet everyone who has ever received it from me remembers who gave it to them - they just don't have a constant reminder of me.
My broker sends out really gorgeous calendars that are very handy for an office, for example, but won't work in a family kitchen because there's not enough room to write everything you need on it. At first I thought calendars weren't creative enough, but I've noticed that people use them - even if they don't actually use the real estate agent who gave it to them!
Hmmm, maybe I should do a calendar AND candy! At $30 for the two, is that reasonable for Group 1 SOI? Seems like a lot to me, but what do I know?
Doo-dad? Is that the same thing as a tschotke? Trinket? Bauble?
I like the letter openers, but after a few years, I now have one for the office desk, the home office desk, the kitchen desk, the Wife's desk. And I hate the waste ("burden" citation) of throwing "good" stuff out.
Hi Jennifer, I personally don't like "Doo-dad's". I can't think of one that I like. It is annoying, and I don't want to be annoying, LOL.
So, share, what was the best unannoying doo-dad idea that came out of the webinar?
OK, I can think of one... jar openers. Those silly rubber jar openers.
Two of my favorite SOI Doo-Dads I had given out were dial type air gauges, you know the round kind with the little red needle on their faces, and more recently, LED mini-flashlights. Great for the glove compartment. The gauges cost about $1.30 ea. and the flashlights a little more at $1.80 or so. Both were good quality metal products, no longer available anywhere near those prices, now they're nearer to $5 each. My supplier knew he had a great product! They were easily personalized by me for about two bits. Did I mention I like practical items? Sorry that I missed the show JA, it wasn't pesky customers this time, it was the Merlot.
This is pretty topical since I went to the Greater Baltimore Realtor Fair yesterday and selectively picked up my favorite Do-dads. I looked for and got magnetic clips for my fridge to keep my stuff organized, multi colored highlighter flowers, pens (can't have enough of those), and my favorite is a magnifying glass with a light shaped like a business card and will fit in my purse, the personalized purse size note book with pen attached and the proverbial letter opener and hand sanitizer. But the two best were the highlighter flower and magnifying glass.
Okay, I am LOVING the idea above about the zip lok bags right before Thanksgiving - what a creative, useful and practical idea. And did you notice she said people REMEMBERED who gave them even without the monthly reminder? LOL
It was a great show; I think the referral directory magnet would be a huge hit.
June - I can't think of a place where there are more burdensome doo-dads than any sort of Realtor trade show, expo or convention! My gosh, they load you up with stuff you don't want or need!
Keep your thoughts and comments coming!
I used to go around on patriotic holidays and put flags with my business cards in peoples lawns. Never had any complaints, or got any business.
I was thinking of handing out rose-colored glasses . . . might help them see this market in a little better light! :)
I have Things to Do lists with a magnet and my business card on top of the magnet. I also choose a landscapte photo I took (Delaware River in fall) for my business card so that it looked pretty and people would be more likely to stick it on their fridge.
I hate those little squishy house things - they are foam blocks shaped like a house. WTH are they for? They have an agent's name on them. They are too light to use for a paperweight. They just sit there. FOR WHAT PURPOSE??
Pens are also always a good idea, always need a pen. Not sure though if I have EVER called someone based on a pen. My mom used to get key chains and pens from Nationwide Insurance, her provider. Me? I'm with State Farm. ROFL
I got talked into buying doo-dads twice. 1st one was chap stick---I still have some of these. They went over too well. I bought them cause they came in the vanilla mint---chapstick used to make this flavor now I can't find it. It's my favorite and everybody needs chapstick--especially during the winter. Not good to have a stash in the car though during the summer---they melt. The second was totally stupid even as I was saying yes. Reuseable grocery bags.. They tried to get me to have something stupid put on it. I figured I won't carry it why would anyone else. Especially with my name on it. Haven't give out one of them. Now they call me every couple of months with the latest crap. No is much easier now. Anybody want a gorcery bag, red, blue or green handle, which color do you want--all 3 cool.
My doo-dads that have my business name on it is a reflection of my company : high quality. As you could tell from my grocery bags.
I'm sponsoring a running team. Hence, water bottles were printed too.
I'm teaching classes at the City location, hence pens came along.
I use it as a branding tool.
I love Loreena's bag; we are big on reusable grocery totes here, so that would be very popular here!
I do small bottles of hand sanitizers, which go over very well with buyers - who doesn't want to keep washing their hands after a day of looking at houses?
I also do a portfolio for clients to keep their house-related paperwork in and they appreciate the practicality of that.
I also help sponsor a golf tournament every year and provide goody bags with tees, golf towels and divot tools as well as beer koozies. Whenever I go to an outdoor event, picnic, etc. where any of the participants have been I see my stuff...LOL...it has yielded a lot of business, too.
there are so many levels of DO-DADs..
On the high end we have done back packs, computer bags, umbrellas etc...
Mid end, the shopping bags, (they are much more expensive than people think unless you order a baZillion of them... ) But they are a great idea and more and more people are using them... so "shelf life" for sure.
Low end... A good pen, that works, Pads... something that you actually use everyday, almost like branded office supplies!
I'm very late to this party, but just wanted to comment that I have been on the receiving end of so many doo-dads that it gives me a headache. Give me a loan officer or title sales rep that offers to take stuff off my desk, not put more stuff on it!
And, the little plastic American flags make me particuarly uncomfortable. Since there is no proper way to dispose of them, I now have a box full that have been stuck in my yard by well meaning real estate people over the years. Sigh.
For anyone that is interested, here is the U S Flag Code:
http://www.law.cornell.edu/uscode/html/uscode04/usc_sec_04_00000008----000-.html
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