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I think we’ve all heard a hundred times how important it is to stand out and create a memorable brand… however, there are limits on what’s considered effective and what’s downright cheesy and tired. Here are 5 of the most common branding mistakes I’ve seen agents make over the years…and for some, even cost them their business.

1) Home holding needs to be dropped

Wait…let me think on what’s being said here, “My home is in good hands with you?”, “You build model homes?” or better yet, “You passed GO, collected $200, and want to place a house on Boardwalk.” No, but seriously, the home holding images are one of the most overused images to date in real estate. Prospects are numb to its meaning and it carries to “pop value”. To prospects, it’s just another quick give way sign of a “real estate person trying to sell me something.” Brand building is not built on commonality…it has to have pop.

2) Trash the recycled messages

I’ve seen them, you’ve seen them…you may have even used them. The “card board-cutout” messages of five and ten years back. Sorry, but they don’t work in today’s market. A free consultation is NOT an offer, it’s expected. Asking someone to call you if thinking about “buying or selling”.......
One question?

WHY SHOULD THEY CALL? You’ve told them nothing.

Branding is NOT blending in.

3) Branding without borders

Kids cover your eyes!!! And yes, this is a real postcard. What are we saying here?! “I’ll present your open house half nude and bring Bruiser with me?” There are standards in NAR, remember?. If you care to show yourself down-to-earth and adventurous you can, however, marketing is for the prospect, NOT your ego. Most prospects care about the bottom line, “What can you offer ME that others aren’t?”

4) Out dated photos are out of style

Ok, so you put on a few pounds over the years or managed to pick up a wrinkle here or there. It’s natural. But don’t resort to using your high school photo to cover your shame. Over the years I’ve seen agents use photos that clearly misrepresent what they look like. The problem here is that some prospects, after seeing you in person, may feel a sense of disappointment and equate your slightly dishonest representation with the type of service they might come to receive as a client. You might find yourself asking, “ What happened…everything seemed to be going good by all signs?”.

Get a nice photo that represents today’s YOU and get it retouched if you care to. Remember, honesty builds repoire.


5) Recipe marketing gets cooked

They say the way to some peoples heart is “through their stomach”, however when did this apply to real estate? The common misplaced belief when marketing with recipe postcards is that “perhaps the prospect will remember me by offering something useful.” Come on, do you really think people would make one of the most important financial decisions of their life by referring to a recipe? Also bad, is its natural ability to eliminate possible business by discrimination. Look, I love Sloppy Joe, however, my mother doesn’t…and she’s not alone, vegetarians don’t like it either. Get the point?

Copyright © 2007 By Realasponse Inc, All Rights Reserved

The material herein may not be copied, reproduced, distributed, transmitted, displayed or published. All rights reserved. Plagiarism will be detected and is punishable by law.

Mizan Goldman |

Mizan Goldman | www.realasponse.com

 

17 Comments on When Branding Goes Bad...(part1)

SEP
03
2007
143,069 Points 3 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp
The recipe one was humorous. I never believed in sending my clients recipes. I am not a cook, I'm a Realtor! Call to action marketing trumps all.
11:43am • #1
165,139 Points 5 Featured Posts
Super advice and so very true. Try to be original instead of a copy cat.
1:05pm • #2

That was hilarious.  I especially enjoyed the bathing suit agent.  Rich!

It is difficult to balance being up-to-date and being faddish.  Being relatively new (3 years now or more) to the industry, I had not realized that things like recipe post cards were faddish until recently.

Thanks for the descriptions and pictures.

1:17pm • #3
Yeah Jeff, the recipe postcards are a sure killer. And they don't stop there...animal postcards, generic season themed, and "so called" motivational postcards are traps too.
1:48pm • #4
lol... that is so funny, the lady in the bikkin 
Gina Rupa
10:50pm • #5
SEP
04
2007
404,479 Points 6 Featured Posts Localism Sponsor Outside Blog Hit Router Called Shot Master
Welcome to AR and these were great to read, but on a serious note, good reminder and eye openers.  Thanks for sharing.
12:22am • #6
Glad to share...I'm likely going to do a series of these to come.
3:10am • #7
SEP
05
2007
145,006 Points 15 Featured Posts Localism Sponsor

Hi Mizan-

Very funny - and very true.

I think my favorite is #2 - the people who use these 'beaten to death' phrases just make themselves look old and lazy!

5:14am • #8
1,035,535 Points 46 Featured Posts Outside Blog Attended Rain Camp Called Shot Master
Very, very funny and on point.  I find it hard to believe the postcard is actually someone with a serious attitude about business - at least real estate business.  We all know the people who use what is almost their high school yearbook picture
5:28am • #9
1,038,907 Points 26 Featured Posts Outside Blog Called Shot Master
I liked all your points. I can not believe any one would actually use the postcard you showed.
6:14am • #10
343,466 Points 36 Featured Posts Outside Blog Attended Rain Camp Called Shot Master
Those houses are all the fault of Bill Gates...if he would just get some better clip art in microsoft, no one would use those :)
9:32pm • #11
1 Featured Post
I completely agree with everything you wrote, Mizan. Thanks for bring it to the attention of some would-be marketers.
10:57pm • #12
SEP
11
2007
Hi Mizan:  This is an informative post, but the threat turned me off.  I write ALL my own stuff, (check my blogs) and just was a bit turned off by the idle nature of "punishable by law."  The fact is, you can't ever catch any of this people.....ever......or there wouldn't be so much plagiarism.  The word "copyright" would be a better choice.
6:20pm • #13
Well, our company has plagiarism software that it uses to scan lines of text with ever so many duplicate lines matching our public content. Though you may have extra time to feel "personally turned off" our company has chosen to view it as a reasonable investment while still sharing great information to help agents in today's market. Sorry to hear you were "emotionally scared" by my misnomer.  Nonetheless, HAPPY SELLING from Realasponse.com! :)
6:35pm • #14
SEP
12
2007
Oh my the girl in the swimsuit i hope not, but I do meet a lot of agents and don't recognize them from business photo.
10:33am • #15
SEP
17
2007
Love the opinions on the recipe cards. Your views match my own. Do you want an agent to call you about WHAT to cook for dinner or WHERE to cook dinner? I can see how someone would think that it makes them seem more personable, but I would definitely want my clients calling me for the right reason and that is not to ask what degree should they should set their oven to!
5:36pm • #16
SEP
24
2007
Got it, now on to part 2
1:00pm • #17

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Mizan Goldman

San Francisco, CA

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Realasponse.com

Office Phone: (877) 288-5618

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