Keep your commitments
Trustworthy. Dependable. Reliable. Do those words describe you? Would your co-workers in your office along with your customers say your word is your bond? The answer to each of those questions needs to be a definite "yes" for current and future success.
Most successful people place a premium on keeping their promises and commitments. If they say they'll do something-whether "important" or insignificant - they remember it.....and they DO it. They count on the fact that people can count on them. And they understand that statements like "I was gonna," "I meant to," and "I haven't forgotten" all translate the same way: I JUST DIDN'T DO IT! Those are excuses. They are close to meaningless. They're ersatz (look it up).
With the exception of the few unethical jerks out there, all people really do intend to keep "their word" and their promises. But good intentions alone won't take you very far. You get no "points" for them. Points only come when you deliver.
So, don't make promises lightly; don't make ones you can't (or really don't intend) to keep. And when you do make commitments to your boss, customers, or to coworkers in the branch, do whatever it takes to make good on them. Those people are expecting you to keep your word. Your reputation is at stake.......your success is on the line.
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