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It's Not Personal

By
Real Estate Agent with Desert Heritage Real Estate

If you get a listing and it is a buyers market I believe it is critical that the lister help the seller "stage" their home. As we know staging is the process of evaluating the inside AND outside of the home with a very critical eye and the "preparing" it  to show prospective buyers. 

I know there are people who specialize in this area and many qualified ones are right here on ActiveRain. However, if the sellers budget doesn't allow for a specialist, as a professional Realtors, we should be able to help give some common sense direction. It has been my experience that the first thing I tell the home owner is that my suggestions aren't personal. Even when you explain the process and what it means to stage and that you need to give "constructive" help, they still take it personally. Make sure they know that this isn't an attack on their decorating acumen. Most homeowners paint and/or wallpaper and decorated their homes with personal touches that reflect their personalities. Many sellers get offended when suggestions are suggested to change the color of walls, de-clutter, or rearrange furniture. Remember to keep telling them, it isn't personal!

Let them know that they need to look at the house from a prospectve buyer's point of view. A most important step in this process is for them to dissociate themselves from the home and say this not "my" home it is a product to be sold like furniture or other items at a garage sale.

Some common sense suggestions might include; trimming the bushes, cutting the grass often, removing the weeds, painting the front door if there are key marks or scuffs that are visible, washing the windows and making sure trash and debris is constantly picked up. Curb appeal is the first look the prospective buyer has at your home and can make or break how they feel about the inside. Perception IS reality, whether we like it or not.

Inside suggestion might include making sure there are no pet odors, de-cluttering an office, closet or laundry area. If light bulbs are burned out, replace them and make certain that everything is dusted and the carpet is vacuumed.

Someone once said you never get a second chance to make a good first impression. This is true with prospective buyers viewing your home. It is critical that curb appeal draw the buyer inside with an outstanding first impression. Staging does not have to be expensive but it can make a big difference in how long your home is on the market and the final purchase price. Give yourself the edge against other homes by staging and making the first impression a positive one. 

Any other suggestions? 

Posted by

 

MarQuis Rhodes
MarQuis Real Estate Group/Boise River Properties - Boise, ID

I agree.  I was in a situation where the sellers knew there was major stains in the carpet and a large desk was placed on top of it.  My clients and I did not find out about it until the day of the final walk through.  I believe the listing agent should have made sure all of the possible problems were address and/or made sure all areas of the home was inspected.

I know it was my buyers responsibility to inspect the property but who really walks into a listing and start moving their personal belonging around?

 

Sep 06, 2007 05:11 AM
Terri Evans
Keller Williams Realty - Winchester, VA
Professional Service with a Personal Touch

I went on a listing appointment and came back to the office and called the owner to come into my office to discuss her home.  She came right over to my office.  I sat her in my office chair and I told her the reason why she has been through 2 other Listing Agents and Brokerage Firms, was due to them not being honest with her.  I went over each and every room of the home with her with my notes in front of me.  I explained to her these were the reasons why her home had not sold before.  I told her I was being honest and I am not trying to hurt her feelings, but these were the facts.  I told my potential client, that I could not list her house until these items were taken care of.  Before she left my office, I explained that I would call her on a weekly basis to see how she was coming along.  After the whole process of staging her home which took her 1 month, she actually came into my office and thanked me for being honest.  That no one else had told her what she needed to do before.  Sometimes taking a client out of their environment and discussing these hard issues of staging with them makes them see the light. 

Terri Evans, GRI Realtor

304-261-1186

 

   

Sep 06, 2007 05:22 AM
Nathan Blair
Salt Lake City, UT
It is definitely a fine line we walk sometimes to try to not hurt feelings.  But I totally agree with Terri that if we go about it the right way, we can earn our seller's respect for telling them the truth. 
Sep 06, 2007 05:57 AM
Tammy Stone
Prudential Preferred Realtors - Grand Rapids, MI
"Eco-Green" Agent in West Michigan
I agree.  It is a fine line to walk.  I have a great listing that is competing with 75 other great listings.  They have great curb appeal but inside is very stark and white and floral.  I've been "suggesting" staging for awhile and I'm not sure how else to handle it but it lacks color.  We'll see how it goes.  Via feedback from others and myself we've brought up this subject 3 times.
Sep 17, 2007 12:40 AM