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What to do when they won't allow you to "escalate" the short sale file...

By
Real Estate Agent with United Realty Group


Miramar FL - Yesterday I gave you a good example of why you should "escalate" a short sale file. The Stop Foreclosure Institute took a short sale that wasn't going to be approved, pushed for an approval, and received it.

As a result a homeowner avoided foreclosure, a buyer was able to buy the home they wanted, the bank reduced their losses, and we made a little money.

There are a few problems you may run into when you attempt to escalate a file. Sometimes the negotiator won't give you their supervisor's info. They won't order a new appraisal or help you out.

Most people would be at a dead end. Here is how to get their supervisor's contact info.

Discover how other sellers successfully did a short sale and request a free consultation by clicking here.

Call the lender's short sale 800 number. Tell the person answering that you are working on a file with the short sale negotiator and you need to talk to their supervisor.

Say something like, "We've talked to the buyers. They will not raise their offer. We've had this house listed for 94 days and this is the best offer we have received. The buyers asked me to call and plead their case."

Most of the time, they will give you the supervisor's name and e-mail address. Always ask for the fax and phone number as well. Most of the time you won't get that, but sometimes you can.

Before we escalated a file, we were scared to do it. What if the negotiator got mad? This held us back, and, honestly, it hurt everyone.

The reality is that the negotiators don't get mad at all. When we are at a logjam with a file, and we have a good case on why they should accept the offer, then we do the logical thing and escalate the file.

Thinking about a short sale? I can help you short sale your property and never pay the bank another penny. Send me an e-mail at browardshortsales@gmail.com. I will contact you for a free consultation.

When we talk, I will explain how the process works in detail. If you prefer, then you can call me at (954) 214-7806.

Discover how other sellers successfully completed a short sale and request a free consultation by clicking here.

Thinking about a loan modification? Our Miramar Loan Modification Kit has the instructions you will need to get a loan modification approved with your lender. Click here to request a copy.


Thanks and God Bless...


Scott Auten, CDPE


Phone: (954) 214-7806. browardshortsales@gmail.com.



Scott Auten specializes in loan modifications and short sales in Miramar Florida. Miramar Loan Modification Help. Miramar Short Sales. Miramar Short Sale Realtor. Short Sale Realtor. Miramar FL Short Sales. Miramar Realtor.

Copyright 2010 SFI Marketing Institute, LLC. All Rights Reserved. This is not intended as legal, technical, or tax advice. Please speak with a licensed professional before making any decision. Information is deemed reliable but not guaranteed as of the date of writing. The views expressed here are Scott Auten's personal views and do not reflect the views of United Realty Group. This information on Miramar Short Sales: What to do when they won't allow you to "escalate" the short sale file is provided as a courtesy to our viewers to help them make informed decisions.
Greg Cook
Platinum Home Mortgage - Temecula, CA
Mortgage Consultant NMLS ID# 283159

Scott, as a lender I can tell you one of the most important phone numbers you can have is for the "Office of the President" or whatever they're calling them these days.

It may not seem like it but the banks are concerned about customer service and the OOP is their way of heading off complaints before they escalate outside to an environment they can't control.

Nov 12, 2010 02:54 AM