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Fratello's, a New Restaurant in Southern Pines

By
Real Estate Agent with Dawn Crawley Realty

When I first moved to the Pinehurst, Southern Pines area, I didn't think we had enough restaurant choices. Now, there are plenty from which to choose, and it's hard to decide when making dining plans.

Fratello's Restaurant

Recently opened is Fratello's, an Italian style restaurant. In fact, when I met a friend there for lunch on Friday, she said she felt like she was in a New York restaurant. 

I had been told the service wasn't very good, and I was pleasantly surprised by the attentive service we received. Our waitress even apologized for bothering us too much because we kept talking and didn't look at the menu for a while. No need to apologize for being too attentive.

The food was good, and I will be sure to visit this restaurant when I'm in Southern Pines.

Anonymous
Dan & Gail Miller

Our service last night was (on a scale of 1 being the worst and 10 the best) a 1.  Only received bread ends, not regular bread  Our waitress waited on the table next to us and turned her back to us repeatedly.  Never checked to see how our food was.  Never refilled our beverages.  Never offered us dessert.  Never offered us coffee.  Never interacted with us at all after our order came.We had to chase her down for our bill.  It was, without a doubt, our worst experience ever in a restaurant. We have spoken to a number of people already today and have cautioned them about eating at this restaurant.

Nov 19, 2010 07:00 AM
#1
Dawn Crawley
Dawn Crawley Realty - Pinehurst, NC
Find Pinehurst Homes

Hi Dan and Gail,

I'm sorry you didn't have a good experience.  I had heard from others the same thing before I went there, but fortunately didn't have the same experience. I really want to thank you for taking the time to comment on my post regarding this restaurant, and hope you don't think I was trying to lead anyone astray.

Nov 19, 2010 07:47 AM
Anonymous
not impressed

The service was ok.  The food was overpriced and not so good for any one in of our party of four.  We all had different dishes and no one was  satisfied.

The other couple we went with had not heard good things about Fratello's in Southern Pines and now they and we  know for ourselves .   There are too many other great restaurants in the area to ever go back there. 

Dec 25, 2010 01:35 PM
#3
Dawn Crawley
Dawn Crawley Realty - Pinehurst, NC
Find Pinehurst Homes

Thanks for your input, "not impressed". I really like to hear what others think. 

Dec 26, 2010 02:29 AM
Anonymous
sue

i went yesterday and ordered food to take out as i got there just before they closed for lunch.  the food was excellent ! got a couple of pizzas and a chicken parm. sub ... the sub was so large i only could eat 1/2 and it also came with what seemed like fresh home made chips.  i would go back again in a minute ! 

Feb 18, 2011 09:23 AM
#5
Dawn Crawley
Dawn Crawley Realty - Pinehurst, NC
Find Pinehurst Homes

Glad you had a good experience, Sue. I will go back and try it again as I have heard so many mixed reviews.

Feb 18, 2011 10:10 AM