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Writing a "block" of offers on short sales? Let's talk about the "trail of destruction" left behind.........

By
Real Estate Broker/Owner with Metro Life Homes RS-78439 / BRE #01708344

Writing a "block" of offers on short sales? Let's talk about the "trail of destruction" left behind.........

Do you feel, within your context of a real estate professional that it is ethical to write multiple offers on short sales, just to see which one "sticks"?

And I am referring to regardless of what you disclose to the sellers.

I tell you what, let's remove the whole business ethics element for a moment.

Let's take a look at what actually happens when an agent writes 10 offers all at once, and for the sake of argument, discloses to all 10 sellers that they are making multiple offers on properties.

So each of the 10 sellers signs off on the offers, and forwards them to the bank. So that's 10 fully executed purchase agreements.

Now, we as real estate professionals know the proper thing to do is once you have a fully executed purchase agreement, what are you supposed to do? Yes, that's right. Change the status on the MLS to "Pending" or "Backup"

PROBLEM #1 - 10 sellers have taken their property off the market from the MLS and/or from view of other agents looking for their buyers due to those buyer's agents looking only for "Active" status properties.

How many times have you called on the status of a short sale property, to be told by the listing agent that they already have an accepted offer, but do not want to change the status on the MLS, because let's say, the buyer's agent on the offer they accepted disclosed that "they are making multiple offers" so this listing agent does not want to change the status? And so arises:

PROBLEM #2 - Ambiguity and mistrust between agents for lack of adhering to board policy of properly changing the status on the MLS, and out pops:

PROBLEM #3 - listing agents "making their own MLS rules" when it comes to changing the status of their properties.

Let's move on.....

As most of you can attest to, there is probably a solid chance that at least 50% of these 10 short sale properties have received a Notice of Default, due to mortgage payments being in arrears. And here comes.......

PROBLEM #4
- 5 more foreclosed upon sellers, due to an unsuccessful short sale, which could possibly lead to....

PROBLEM #5 - Any possible litigation that could come against a listing agent for either an unsuccessful short sale or advising a seller to accept a short sale that has been disclosed as a "multiple offer" from the buyer.

Now let’s keep going…...

OK, so great. You’re multiple-offer writing buyers get a short sale written approval on a property that they like. Isn’t that dandy? Let’s open escrow!! And Pa knows music, so we can put on a show!!

Yeah! Let’s get our deposit check into escrow, send out escrow instructions, get a preliminary title report from our title rep, get an inspection done, and get the ball rolling!

17 days later…………

What?! We got written approval on the other house on Elm St?! We NEVER thought the bank would give approval on that! YES! YES! We want THAT house instead!! We don’t care about the inspection fee that we’ve paid, we want that house!

And since you’re our buyer’s agent and your priority is our best interest, you can make that happen right? GREAT! So go tell Mr. Escrow officer and Mr. Title officer and Mr. Short Sale Negotiator and Mr. Transaction Coordinator and Mr. Listing Agent that we’re cancelling escrow. The reason? Well, let’s just make something up. We can’t really say that it’s because we found something better, so make up a good lie!

And since the buyer's best interests are above all else, all of these real estate professionals need to put the breaks on, put it in reverse and start all over again on my lovely Elm St house!

We love you so much Mr. Buyers agent that you’re willing to lie and cheat for us! You really have our best interests at heart, and we’re so thrilled that you’re willing to put your business relationships on the line with all the other professionals involved in this transaction. Gee, your swell! We are SO going to recommend you to all of our other lying and cheating friends!!

Waddya mean the seller on the first short sale won’t sign the escrow cancellation? Waddya mean there’s going to be a problem getting our deposit back quickly? Waddya mean you can’t have two escrows open without prior cancellation of the first?

And you told us this is ALL OK because we disclosed this to the sellers way back when we made the 10 offers on all the short sales, right?

So in the end you have:

1 set of happy (lying and cheating) buyers that are in their lovely home on Elm St.

9 Banks that are understaffed due to the amount of short sales that have gone no where because they were never legitimate in the first place and are now probably more non-cooperating with any new programs for short sale expediency

9 pissed off listing agents who each probably have a close relationship with a minimum of 20 other agents, which comes out to 180+ agents who know that you are the multiple-short-sale offer-writing agent in town.

1 disgruntled escrow officer who is now thrust into the middle of a dispute about a deposit and escrow cancellation (hey, maybe you should have disclosed to him too that you were writing multiple offers?)

1 disgruntled title officer

9 sellers who in addition to their financially distressed position, have to try again and put their property back into Active status and hope they don’t end up with a padlock on their door.

1 Transaction Coordinator who has opened a file and done a substantial amount of work who will not get paid because of the transaction not closing.

1 More disclosure that needs to be possibly created due to new lawsuits being filed and NAR having to address the issue, which will cost all of us agents more fees to be paid.


But you, as the buyer’s agent, did great! Right? You really had your buyers best interest at heart above all else. Right?!!
You should be commended, for your loyalty to your buyers, even in the face of leaving such a trail of destruction behind.  Right?!

You should be commended for your contribution to the industry you are a part of.  Right??  WRONG!!

Just don’t look behind you, that swelling fire you left behind looks like it’s catching up to you and may severely burn your behind very soon……………

 

Comments(50)

Marcy Moyer
eXp Realty of California Silicon Valley Probate, Trust, and Investment Sales - Mountain View, CA
Probate, Trust, and Investment Specialist

I like the idea of the bank giving a list price up front but until that happens it is going to continue to be the wild west out here in short sale world.

Nov 26, 2010 02:05 PM
Steve Shatsky
Dallas, TX

Hi Ralph... in the end, this practice is simply selfish and irresponsible.  

Nov 26, 2010 03:04 PM
Lizette Fitzpatrick
Lizette Realty - Richmond KY - Lexington, KY
Lizette Realty, Lexington KY MLS - Kentucky Homes

Wow! That's a whole lot of craziness to keep straight! I thank my lucky stars I don't do any short sales or foreclosures.

Nov 26, 2010 03:45 PM
Brendan Winans
Winans & Associates - Bakersfield, CA
Professional Real Estate Services

Wow, if there was a way to vote for a blog to be double-featured... or extra-featured, this one would be well deserving of that honor. This "crime" is spreading rampantly and has been for awhile. Some people are simply clueless as to the havoc they wreak. We've gotten to the point to where we interview incoming offers as if it was a job interview. If they indicate to us (after much probing) that they are writing multiple offers, our sellers will reject their offer. What we are looking to do now, is to counter offers with verbiage stating that the earnest monies will become non-refundable (unless of course the home goes into foreclosure) even prior to bank approval. This will definitely weed out the "wanna-get-a-deal....ers". Great, great, great post!

 

Thank you,

Brendan Winans

 

PS. I just saw the comment above mine... don't do any short sales or foreclosures? ... wow. 

Nov 26, 2010 03:56 PM
Phil & Celeste Pafford
PaffordHomes.com, Corona CA - Corona, CA
Corona Short Sale Broker

"making their own MLS rules"... you ain't kidding!  Of course down here in Southern CA, it seems the banks started it, but it is the wild wild west when it comes to following rules!  ;-)

Nov 26, 2010 04:00 PM
Brenda Winans
Coldwell Banker Preferred - Bakersfield, CA

Almost all my listings are short sales and you hit it right on the nail in regards to the destruction that these buyers agents cause when they spread their excuse my language "ignorant guidance" to their buyers making it ok.  I now interview the buyers agent as best as I can to understand if their buyer will be loyal as my team and I diligently work on getting the short sale approved.  Great blog and just like I guide my buyers to only submit one offer and to be certain that it's the home that's worth waiting for, I hope other agents do the same. 

All the agents that don't have to deal with short sales are fortunate but here in the vall close to 75% - 80% of all the homes on the market are short sales so if you're not working with them....you're really not working.

Nov 26, 2010 04:14 PM
Robert Slick
Beach and River Homes - Georgetown, SC
NRBA, RDCPro, Trident/CCAR MLS

Great post and very intuitive.

Nov 26, 2010 05:58 PM
Fernando Herboso - Associate Broker MD, & VA
Maxus Realty Group of Samson Properties - Clarksburg, MD
301-246-0001 Serving Maryland, DC and Northern VA

My disclosures for all my short sales listings have screened these uninformed buyer agents from the very beginning. .

My seller will be putting the property OFF active status and we only accept one offer. We need ONE committed buyer and for 60 days, their deposit will be on the line. . .we need 60 days commitment or do not write an offer.

Nov 26, 2010 11:35 PM
Bob Willis
Berkshire Hathaway HomeServices California Properties - Orange, CA
Orange County & L.A. County Real Estate Agent

Ralph, this is the best post you have written, which says a lot, because you have written some very good posts.  Thank you for sharing.  I will bookmark and refer back to it.

Nov 27, 2010 02:11 AM
Jessica Leimback
Agave Homes & Investments - Mesa, AZ
Broker,SFR,CNE,CSSPE

I don't feel it is wrong to submit offers on multiple homes. I do feel it is morally wrong and overall annoying to ACCEPT more than one contract from the sellers on various short sales. It is hard to pay top price on a deal so maybe they want to streamline the offering process. It is not right to be under contract for 2 deals.

Nov 27, 2010 02:18 AM
Ralph Gorgoglione
Metro Life Homes - Palm Springs, CA
California and Hawaii Real Estate (310) 497-9407

Jessica,

I agree

But what do you do when you put several of them out there?  There's a fair chance that more than one will get signed off, and that's what some buyers are being advised to do.

If that's the case, then I think the ethical thing to do is to rescind the offers that you do not want to pursue.

But even that's a little sticky because if you find yourself in a situation where you are rescinding multiple offers, that tells you right there that something was a little out of whack with the initial multiple offer process.

Nov 27, 2010 03:20 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

Hey Ralph: I have a simple solution to this problem. And it is a problem. Now, I don't care if buyer's agents are telling their buyers to break the law. That's between those agents and their buyers. But I do care if they try to do it to my sellers. I make the buyer's agents sign a promise that as a REALTOR® they will not write any more offers for their buyers if my seller accepts and they will withdraw any outstanding offers. It doesn't stop cold the nonsense but it thins it out. Although, the other day I did receive an email from an agent saying her buyer wanted to cancel because they found a house they liked better. That was her story and she was sticking to it until I told her: Nope, no can do.

Nov 27, 2010 03:31 AM
Ralph Gorgoglione
Metro Life Homes - Palm Springs, CA
California and Hawaii Real Estate (310) 497-9407

Elizabeth,

THAT is a good example of taking a pro-active approach to keeping the sanity.

Kudos to you for doing that!

Nov 27, 2010 03:43 AM
Bob & Leilani Souza
Souza Realty 916.408.5500 - Roseville, CA
Greater Sacramento Area Homes, Land & Investments

Ralph, thanks for your reality check on short sales...that pretty much sums it up! :)

Leilani

P.S. I've had the pleasure of NOT having any buyer who was interested in seeing short sales all year...lucky me and I hope this continues into 2011 and beyond! To each their own, but short sales are just not part of my business. :)

Nov 28, 2010 02:45 PM
Richard Ruggaber
Metro Life Homes - Los Angeles, CA
California Real Estate - (818) 422-5035

Wow I love all the great comments regarding this blog.  Now if we could just get all buyers agents to understand this and get it we might get our market back on track.  Cheers!

Nov 28, 2010 03:08 PM
Karen Crowson
Coldwell Banker Residential Brokerage - Rancho Bernardo, CA
Your Agent for Change

Ralph, I'm behind you on this one.  I let buyers know up front, that I won't be writing more than one offer at a time for them.  That the short sale addendum has a date on it, and that they're in A CONTRACT until that date is past.  And, I ask them to put their money into escrow now, not after the bank says ok.  They have a vested interest and the listing agent know that they are a serious buyer.  Haven't had anyone walk away on one yet.  I think if listing agents pushed back more as Elizabeth does, we'd see this shady practice subside.

Dec 01, 2010 01:52 AM
Tom Branch
RE/MAX Dallas Suburbs - Plano, TX
Broker, CDPE, SFR, ACRE, Plano TX Ambassador

Ralph,

As a short sale listing broker, I understand where you are coming from. However, I disagree with you that the practice is unethical.

A few comments have talked about being "fair" to all parties. Article 1 only requires agents to be honest with all parties. "Fair" was removed from the code a couple of years ago. This acknowledges, that doing the best for your client may not be the best thing for the other client.

When representing a buyer, seller, landlord, tenant, or other client as an agent, REALTORS® pledge themselves to protect and promote the interests of their client. This obligation to the client is primary, but it does not relieve REALTORS® of their obligation to treat all parties honestly. When serving a buyer, seller, landlord, tenant or other party in a non-agency capacity, REALTORS® remain obligated to treat all parties honestly.

Listing agents have to be diligent when reviewing offers on short sale properties. That said, if I wanted to submit multiple offers, my contract work would be clean enough that you would not know.

Texas contracts give buyers lots of outs with regards to Short Sales. We do have it happen from time-to-time but it's usually because the bank is too slow to get the contingency approved and the buyer get tired of waiting rather than a buyer holding more than one.

Tom

Dec 02, 2010 11:15 PM
Wendy Rulnick
Rulnick Realty, Inc. - Destin, FL
"It's Wendy... It's Sold!"

Ralph - You've thought this scenario though and presented a clear picture.  My MLS requires that any property with a signed contract, or any short sale listing with just an "offer" that was sent to the bank, must be removed from "Active" status.  One other "selfish" point, I don't want to work the short sale through to approval for 4 months, just for someone else's experiment.  I work it through to close.

Dec 03, 2010 12:14 PM
Ralph Gorgoglione
Metro Life Homes - Palm Springs, CA
California and Hawaii Real Estate (310) 497-9407

Tom,

I totally hear where you're coming from.

I guess the point that needs to be focused on is that I'm not really talking about the honesty between the principles of the transaction.

I would hope that is just a given.

What we need to focus on is that in addition to your obligation to your client and the contract, you have an obligation to the very industry that employs you.

Sure you can be just as honest as the next person and disclose everything but the kitchen sink in a contract. 

But if the very practice of what you are doing causes turmoil throught the rest of the industry you work in how can you possibly not care about that?

It goes beyond being able to say "I disclosed everything up front, and I was being honest, so that should be just fine"

In my opinion, agents who write multiple short sale offers at one time who claim they are doing it as looking out for their clients best interests are actually duping everyone.

What they're really doing is attempting to take the quickest route to their paycheck.  They figure their odds are much greater at getting something to stick and getting a closed deal by writing 10 offers, rather than one at a time and putting a deadline on each offer.

Approximately 60% of my transactions are those where I am representing the buyer.  So mathematically speaking, If I had to choose, I suppose one could verifiably call me a buyer's agent.

So my point of view is definitely not skewed as one from who is exclusively a listing agent.

Trust me, I see all of the drama that happens from both sides of this kind of practice.

Dec 03, 2010 03:33 PM
Virginia Tatseos
Stage-Show-Sell - Bloomfield Township, MI

Your blog was given to me by Tim Maitski on my blog about the frustrations of home buyers.

I want to thank both of you.

This was very educational read and it seems to be a catch 22 situation.  The buyer can wait months or up to a year to find out that his offer has been accepted by the bank. OR will the listing agent use the information in the offer to bring in a high offer for the sellers and the bank.  

The property is not off the market when the sellers accept the offer.  The agent and seller can accept any other offers.

The last year, this was the begining of this insanity, of my real estate career I wrote 3 very good offers on short sales.  The listing agent and banks never responded to the offer.  Months later the mls showed the houses as sold.  The selling agent was the listing agent.  The price was $1,000 over what our offers were.

After that I never showed his listings again.  Why bother when the deck is stacked against you.

I pray that these short sales end soon.  There are serious buyers, non investors, who want to purchase homes and can't because this mess.

It's truly not fair and to what is going on

Jan 03, 2011 03:35 AM