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43 Comments on New Home Purchases & How Not To Get Bent Over
Wow and I thought I kept it real. Congrats on the feature Greg. I try to impress these points to buyers as well. There is so much going on with a new home purchase - I think more than with a resale home. Thanks for taking the time to detail it out.
Greg, here is a bottom line with builders (btw- Pulte owns Centex now):
Each subdivision is entirely the result of the builder crew (superintendent, trades) on site. A buyer should knock doors in ANY new home community before buying, and get the opinion of those already living there. Even in the same division, with the same builder, one community can be stellar, while the one down the street, with a different superintendent, can be horrible.
Buyers are better off working with their own *competent* Realtor- unfortunately, most came in stating that they weren't working with a Realtor. I never had issues using a recommended agent for the sale of buyers homes, because we used local, experienced Realtors. I also rarely had an issue with the in house lender: if a buyer insisted, they could bring in the total cost of the outside lender of choice, and the builder would match. Amazingly, when the loan paperwork was carefully reviewed, the cost for the outside loan was often HIGHER than that of the builders mortgage company- just in hidden fees, not points, which were more obvious.
I haven't been on site in several years- I'd guess that the imploded market has probably created some genuinely horrific experiences for buyers, particularly with money tight builders.
On site people spend up to a year with YOUR buyer, seeing them far more often that you or I will, as a participating Realtor. Puppets? Disagree with that kind of disparaging statement. But, love your honesty.
Just as its advisable to use a buyers agent when shopping for and buying a resale home (because they represent the seller, not the buyer), its advisable to use a buyers agent when dealing with a builder.
Please note I said "advisable" not necessary. Your chances of finding a good and true builders rep that looks out for the buyers interest is no different than finding a listing agent with the same qualities.
I will say however that I have worked with buyers buying new homes and have never encountered a builders rep that wasn't completely honest and straight-forward with the buyer. I cant say the same about my dealings with listing agents
I once showed a new home to my client though a supposedly reputable cooperating home builder. The sales representative handed me one set of feature sheets, and another to my customer. My client, feeling perfectly comfortable having me represent them, just passed her set back on to me. When I arrived back at the office I found her package was loaded with extra incentives which were not in my package, such as "Why pay a REALTOR® when you can use ours?" Talk about sneaky scoundrels. Where will they stop with their tricks?
Well, being a building contractor, and coming to RE brokering from a builders' perspective...sadly, I've come across far more unethical brokers than any of the builders I know in my area...it's like any business, there are some good brokers and some not-so-good brokers...personally, I've built custom homes on a handshake i.e. no P&S Agreement, with my own capital, and had them close with no problem...I hold off on signing a P&S until the house is almost done...I know, I know, it's not orthodox but it gives me full-control of my investment without a chance for a breach-of-contract...I still do everything I can to appease the buyer during construction but I don't have to deal with any personality conflicts, or anyone elses terms, other than my own. What they get is a house financed by me (an interest payment built into the agreed upon price) and a house built the way I said I'd build it...I've done these with no broker involved and I'd bet the buyers would build another house with me anytime....one buyer asked me "how do I know you won't sell it out from underneath me?"...my response >> "because I said I wouldn't"...sometimes you just have to trust somebody...it can be that simple.
Great list, Greg. I'll be reblogging it. Thanks for sharing!
Greg, perfect timing on this one. I'm taking clients to a new home development today, and one of the incentives offered is about using the builder's lender. Will be sure to point this out to them.
Thanks for the post, I enjoy working with builders in Carlsbad but I can use this as a guide as to why they should use me for their purchase of a new home.
Thanks for the post, yet some items to keep in
mind. With about 90% of loans now being government loans, they choose the
appraisers. Not the builder or the banks. Also, it is OK to use a builder’s preferred
lender and to also compare that GFE to others. See if the builder’s bank can
meet or beat it, usually they will. Most builders are doing everything in their
power to find the best bank, suppliers and products for the customer. It also
keeps their process stream lined saving time and hassles for buyers. A Builder
should also Co-Op with realtors, they ones that don’t are usually the ones that
need to be avoided.
Greg - this is a great post and very helpful for people to know!!! I'm also thinking I wouldn't tell folks to avoid certain builders - at least around the Dallas area anyways, unless they are one that has been struggling financially and may not finish the home or neighborhood as has happened in a few areas! Personally I live in a KB home that we had built in '98 and we love it! We bought with our eyes open - I wasn't a Realtor then - we knew the builder built 'bare bones' and upgrades were better off done by us after the fact. The only thing I wish was better is that landscaping was an option, and here we are 12 years later and there are quite a few homes that never had any landscaping done at all! Knowing this now I educate my buyers that this is a real possibility if they buy in a new area like this.
Brian
Great list Greg. I sent it to a client of mine who is considering buying new construction.
I agree 100%!! It would be different if they offered a packaged deal that would save the client money, but they don't. As a mortgage lender, I can't tell you how many clients I have closed after the builders lender offered them a loan much higher in closing costs and interest rate. Once they had a challenger they got competitive, but how many people got taken advantage of that didn't shop around because they thought they couldn't.
Houston Mortgage Loans
Wow Greg, a new hornet's nest huh? Great comments both for and against, but mainly they agree with you. I have only sold one new home construction and it all was in favor of the builder. But the Buyers are estatic! They love their home even after several years!
#1 is SPOT ON!!
I had one "new home" a few weeks ago that we toured, and they were short selling on the parcel!! Didn't show up on the MLS as a short sale, because they weren't selling the land, although the homes hadn't been constructed yet. Hmmm . . .
Great post, nice insights. With condos popping up all over Montreal these are things that many buyers, especially first time buyers should be aware of.
Greg, Awesome post. You are a 100% right. Since I am in lending, the piece about the closing cost and appraisal is so true. I just had one client give me the builder's gfe and I looked at it and told the client that I can beat the rate by .500% and wavie the origination. The client was extremely excited so they were going with me UNTIL, the builder got word and notified their mortgage company and somehow their mortgage guru dropped the rate by .500%, waived the origination and added extra for the seller to pay in closing cost. WHY did they not offer the going rate the first time???? They were making butt loads of money on the back end until I pointed that out to the buyer. This builder / lender crap has to stop. This was a smart buyer who shopped but what about the others that did not?
#42- so are you still doing the loan or did they go back to the builder's lender?
Having lived in 4 different states in my life, I can tell those who do not live in Texas that this post rings true on many levels. Builders love to love the Realtor until you bring the buyer to the door! There is SOOOOO much new construction in the Housotn area (yes, even today). Potential buyers tend to just WANDER in to the open houses and get awed with what they see. They want to beleive that the way the builder maintains the model homes is the way they will receive theirs (Not).
Most often, the builder has two sets of pricing. One for those with Realtors and one without. you might like to think that the one when you have a Realtor is higher (Not). As pointed out in the post, a true buyer representative is going to let you know what the property is actually worth when compared to the 1-3 year old home up for resale. In most cases, the buyer ends up with a better deal when they are working with a Realtor!
So why do so many go directly to the builder? It is all about razzle dazzle!
Greg- My first home was a Centex home in Texas. We had some minor problems with it but overall they were o.k. I think this is worthy of a reblog. I don't know how I missed it the first time. Great post!
The buyers just like to drive around and "shop" on the weekends. They do not realize how much they are putting themselves at risk by doing so without an agent.
Thanks for the informative post. It was really good.
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