All too often we run into a new agent or investor and the first thing they do, though we have other methods we would recommend for marketing yourself, is hand us their card. Fantastic, right?! Now we've got your info and we'll go right to the office and check out your information. What a great opportunity this could be in the making. We sit down at the computer and punch in the web address on the card and voila! Nothing!

If I even find the site, it's the most boring, drab thing I have ever seen in my life. I can't find the information I'm looking for and there's nothing there telling me about you or the services you offer. Oh wait, found the services! By the time I've read through all the garbage, I don't even remember where I began. Your pictures are pixilated, everything is square and the color scheme looks like something off that Mac I used back in the day. You know the one with the 8 color screen?!
Do you really think that will draw clients to do business with you?
When designing your site, or having someone else design it for you for that matter, there are several things you should keep in mind:
1) Think about your audience. Will they be more impressed with a clean site or something more visually impressive? In real estate, one would definitely want to go with a very clean, easy to navigate site, that gets the information to the targeted audience as quickly and easily as possible. In other industries, lets say software, it may be more important to visually impress your audience with beautiful graphics and lots of movement.
2) Get to the point. We get it! Your products and services are top notch, but we don't need to know how you invented the wheel and all the pieces and parts that went into it. Your audience simply desires to receive the information they came there to get. List some of your services, especially your featured ones, and create a clear understanding of what you do and how you do it without 10,000 words. They'll get the point and you'll get the business.
3) Navigation is key. Pure and simple; if it's hard to find things on your site, you'll never capture your audience. Don't bury key information 3 and 4 pages deep on your site. Bring them a message on the homepage and help them navigate to the second page in to receive a better description. Avoid pop-ups at all cost. They are far less affective than you may imagine.
4) Flash. Agreed, it's nice looking! You should avoid using it however, if at all possible. There are several reasons including incompatibility with mobile platforms, breakage of code when viewed by search engine, overwhelming memory usage and long load times. There are instances when Flash is needed, but just to glamorize your site shouldn't be one of them. Consider more viable alternatives such as advanced HTML encoding.
5) Color schemes, text and graphics. Always be sure to pick color schemes that go well together and that help to promote the overall functionality of your site. Unless you're selling ice cream, the neapolitan color scheme may not be the best choice. In the design world, we often use Pantone products to ensure colors compliment one another and the proper mood for the site has been established.
Text is another important matter as it can determine not only what's easy to read and what's not, but what's inviting and what isn't. Letters with harsh breaks and too much detail get lost on columned pages and are often referred to around our office as "itchy". Use soft fonts, such as Arial, and always double check the web's compatibility with the font you choose as internet browsers can't read the same fonts that your word processor can.
Graphics follow some of the same rules. Pixilated images occur whenever an image is stretched beyond its original size and can often appear blurry when viewed online. Graphics can single handedly make or break a site. Be aware of your content and help to choose pictures that only further accentuate your message.
There are lots of rules that should be considered when developing a site. I could go on and on, but we'll let you chew on that for now. Take the time to evaluate your site and get several opinions before assuming you're right on the money.
Do you have further questions? Need a professional to take a look at your site? Totally lost and not sure where to start? Feel free to leave a comment! You never know, you may run into someone that can give you advice. You may even run into one of our design professionals! You never know ‘til you try!
* image compliments of thebiguglywebsite.com
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12 Comments on Do YOU Have An Ugly Website?
I would love to see your examples of good websites. Can you send me a few?
TheVearusGroup@gmail.com
Thanks I look forward to seeing what you recommend!
Ah, how timely. I just sent my wish list over to a designer today for something he's building for me next quarter. Too many people do it themselves, and while that can be ok, the results are often telling. They can code but can't design, or they can design, but aren't good at function. Thankfully I've found someone good at both!
Good thoughts on web site design... Something that I am always trying to better for mine!
Amy,
Very timely, our company is in the process of reinventing out website and so many of these thoughts went through our meetings. We are still working on finalizing it so thanks for the reminder on a couple of the items. The flash opinion is interesting. We have been going back and forth on the flash, so it sets up a line of questioning for our design guy.
Damon
We took down our Website and are in the midst of a complete re-design. Thanks for the tips.
And that Flash - not only annoying, but now Google is factoring "Load Time" into their SEO Algorithm. Get rid of it!
Websites are sometimes a big problem for agents. I use a template site that really keeps my life simple without too much hands on website editing.
Good post Amy! All very valid points, especially avoid pop ups, gezzzz I really hate those! Matter fact if one does pop up, I'm outta there, don't want to deal with it.
Another reminder that I need to ditch my flash! UGH! It looks so pretty though!
this is a great post as this is very informational :)
Amber Bennett
Oh dear, my eyes hurt.
The Vearus Group,
Let me get back to you on that. I don't keep a list off hand, but I know I've seen several good ones lately so I'll try to post back with those.
Damon,
Definitely something to bring up with your design team. Flash adds a lot to the visual of a site if done right, but it can also greatly dinish your SEO initiatives as the majority of search engines can't surpass the point in the coding where the Flash file is embedded.
Fred Griffin,
Also a good point! Load times are always factored in to SEO at some point or another, whether it be through the algorithms of a search engine or the simple fact that long load times deters viewers, lowering your SEO value in itself.
Robert Slick,
It's good that you realize the need for a good, simple site that looks professional. However, I rarely suggest a template site. It can be detremental to your credibility if someone happens upon 2 sites that are very similar in design. You'll either be confused with the other site or people will realize that you are using a template and discredit you information. If you are going to use them, be sure to alter it to a great degree in order to greater your chances of potential clients not noticing. I've seen it happen all to often. Custom sites with a good CRM are always the way to go.
Jen Edwards,
I feel your pain! Flash can really add a lot to a site, but the sacrifices just aren't worth it. What are you using your Flash for on your site? Might you consider using advanced HTML or even move towards HTML 5 in order to add the same flair and beauty to your site.
If you are in need of most assistance with your site or you have further questions, you can find me on Short Sale Daily News under the Ask An Expert Section. http://ShortSaleDailyNews.com/
I just looked at your site... absolutely terrific. But aren't you using flash???