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Home sellers, take a walk!

By
Real Estate Agent with Weichert Realtors Appleseed Group, 2043 Richmond Ave. S.I.N.Y. 10314. office phone 718-698-9797, Appleseedhomes.com -

Home sellers take a walk!

When selling your home, whether you're a Realtor or a FSBO, (for sale by owner), you should not be present when prospective buyers view your property.

Why not you ask?  I know my house better than anyone else.  I know all the great features, like the skylights, 4 zone heating system, insulation, age of the central air conditioner, roof, full extension drawers in the kitchen, the custom bath I just had done, etc.  Yes, you are correct. But your agent should know these answers, and be present to share them with customers and other agents.  Yes even when another agent shows, I believe your agent should be present.  Here's why.

#1-  Every time the house is shown, your agent finds out something new about what buyers are looking for in your property.  So, when it's shown again to another prospective buyer, your agent has more ideas to share that can make your home more attractive.  And I'm sure he/she will find hidden extras that you forgot to tell him/her.

#2-  Buyers are generally closed mouth when owners are present.  They tend to feel free and think out loud when alone with their agents.  This gives your agent information that can come in handy when making adjustments to the condition of the property or the price.

#3-  Most buyers are curious as to why the owners are moving.  This has no bearing on the property itself, unless something in the nearby area is going to change to make the property less valuable.  Personal things, like family size changing, job change, retirement, sickness, financial reasons, etc, can make the buyer think your property is worth less because you HAVE to move and you're desperate.  They ask, "Why are you moving?"  This is not relevant to the house sale.  The house is for sale, not my personal life history.  If you're the owner, what do you say to the buyer?  Your agent should just say, "it's time for a change for them".  Period.  No discussion.  This reason alone, can cost the sellers more than the agency fee alone.  Some sellers will just talk without thinking and say things like, "I'm not going to spend another winter here, I can't wait to get to ---------"  Do you think that answer will get the seller more or less for their property?  A good agent will have the right answers for the buyers, thus saving the sellers money.  That's the bottom line.  Getting the most money for the sellers.

#4-  How about, "Do you have any offers"  A no answer will bring a lower bid, and a yes answer might deter a potentially good offer.  A great Realtor will have an answer that will not hurt their client, yet still be truthful.  Negotiating just might be the most important asset your agent should have.

#5-  So, if you "take a walk" when buyers are looking at your property, who then will show?  That's the job of a Realtor.  I ask my clients to take a little walk while I'm showing,  I'll call you when we're finished.  So, sellers, don't be afraid to ask for past sales records of your agent.  And also about her/his company.

Comments welcome.

Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

With all due respect, I disagree, the sellers and their agent should both get lost. Buyers don't like chaperons of any type. When they have 'assisitance' from someone other than their agent they don't stay as long as they might if they were just with their agent. They don't talk amongst themselves, and they leave without really giving the house a chance.

Dec 01, 2010 12:12 PM
Kenneth Cole
Weichert Realtors Appleseed Group, 2043 Richmond Ave. S.I.N.Y. 10314. office phone 718-698-9797, Appleseedhomes.com... - Staten Island, NY
NYS Licensed Real Estate Salesperson

 

Ed; Thank you for a different point of view.  BTW, what do you do when a buyer comes to your open house with his/her agent?

Do you show the house or take a walk?

Dec 01, 2010 12:27 PM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

Sellers stay during showings because they want to hear what the prospects are saying or they think they can "help" their agent. As you pointed out, take a walk is the "right step!"

Dec 02, 2010 06:50 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Ken, I usually stand back and just offer to answer any pertinent questions. On occasiona buyer's agent will ask me to do the tour claiming I know more than they do, and I'm fine with that. I like my people to feel free to talk openly about what they see without having extra ears interfering especially if they are issues that might affect negotiations. 

Dec 02, 2010 07:38 AM
Kenneth Cole
Weichert Realtors Appleseed Group, 2043 Richmond Ave. S.I.N.Y. 10314. office phone 718-698-9797, Appleseedhomes.com... - Staten Island, NY
NYS Licensed Real Estate Salesperson

Gary and Ed;  Thank you for the comments.  I only wish more sellers would read this.  I don't want them doing my job.

Dec 02, 2010 08:35 AM
Mike & Cindy Jones
Florida Homes Realty & Mortgage - Jacksonville, FL
Real Estate - (904) 874-0422 - Jacksonville, Fl

I could not agree more with you Kenneth. As a matter of fact I have started to release those of my sellers that insist on being present during showings. Great post

Dec 04, 2010 07:46 AM
Mike & Cindy Jones
Florida Homes Realty & Mortgage - Jacksonville, FL
Real Estate - (904) 874-0422 - Jacksonville, Fl

I could not agree more with you Kenneth. As a matter of fact I have started to release those of my sellers that insist on being present during showings. Great post

Dec 04, 2010 07:46 AM
Kenneth Cole
Weichert Realtors Appleseed Group, 2043 Richmond Ave. S.I.N.Y. 10314. office phone 718-698-9797, Appleseedhomes.com... - Staten Island, NY
NYS Licensed Real Estate Salesperson

Mike and Cindy;  Thanks so much for your comments.  A double reply tells me that your computer is working as slow as mine when dealing with Activerain.  196,000 members must be blogging at the same time.  I'm also happy that your agree with me, Mr. Ed in comment #1 does not.  Maybe it's regional, I don't know but we certainly have room for differences of opinion.

Dec 04, 2010 07:56 AM