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GREAT post. This is a critical issue...particularly for "mediocre" agents, but sooner or later the entire industry will have to take note and either change or join the dinosaurs. Oh, and the NAR that's taking your money every month should do their members a favor and address this head on instead of their continued defense of a dwindling practice (the full service full commission model). The article suggests specialization. Great idea. Adding value? Absolutely critical. The days of big commissions with little work are probably not coming back around after this slump...at least in a lot of areas.
Good food for thought.