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When Real Estate Takes a Piece of Your Soul

By
Real Estate Agent with McGraw Realtors

Real Estate can be like Moldy BreadReal Estate is one of those careers that you can get into relatively easily.  Take the pre-license classes, pass the Real Estate exam of 150 questions or so, pay everyone you have to pay and off you go.  I got into Real Estate for less than $1500.00 and in about a month's time.  And Real Estate is one of those careers where you can make pretty decent money too. 

There is a dark side to this career that they don't tell you about when you're a Rookie.  I first noticed it when I encountered agents who had been in the business for a long time and who came across as...well let's just say...crusty.  In dealing with them, you wondered what could have possibly happened to them or in their lives that could cause them to be so unkind, so uncaring, so hard.

Today I know what they know.  For I have traveled the road that I believe they traveled too many times.  Today I have dealt with the world of foreclosed real estate.  It all began when the nice buyers picked the house from among the many we had been looking at.  And it was a great house.  But it was a foreclosure and that means that the government owns the house.  That would be the government to whom I pay taxes.  Now, it has been my experience that the government (both Dems and Republicans by the way) isn't the greatest at managing things too well.  Just take a look at the US Postal service.  According to the Washington Post, they lost $8.5 billion in the fiscal year that ended in September. And without congressional action to change its obligations, the Postal Service likely will go broke at the end of fiscal 2011.  Ouch!  That hurts!  Click here to read the Washington Post article.

When it comes to foreclosed properties owned by Freddie and Fannie (that would be the government agencies that handle foreclosures) it seems that they get to play by their own rules.  Those who are Real Estate folks know what I'm talking about.  If you don't sell Real Estate for a living this might not seem like a big deal, but trust me, it is.  When it comes to negotiating and representing our clients, we find ourselves on an unfair playing field.  That's bad enough, but it isn't the worst that we deal with.  And it isn't the part of Real Estate that takes your soul.

The part of Real Estate that takes your soul and wounds your heart is the answers you get (if you get any) from the other agent and his or her team who represent foreclosed houses.  Now, in all fairness, I know they have rules they have to observe.  And I can tell that the government is a very demanding Real Estate mistress.  I've heard enough, seen enough and have been told enough to know that when you're a foreclosed agent, you run ragged.  It seems to me that for the payoff of lots of closings, foreclosure agents often completely give up their soul.

The previously mentioned buyers successfully closed their purchase of the foreclosed home they chose to buy.  However, when it was all said and done, their joy had been taken and so had a piece of my soul...and maybe even theirs.  Between the arguing with the other side over the repairs being done or not done and then finding out that they weren't done the day before closing and that the uncompleted and undiscovered broken part was going to cost $2000.00 was hard enough.  But then Uncle Sam tells us that they want to raise the purchase price at the last minute to cover the cost of the repair.  And while all this is going on, the closing is now in jeopardy of being pushed back a whole week.  The buyers could potentially lose their locked interest rate, the loan officer has to do a rate lock extension which costs him money and nobody cares except everybody on the buyer's side of the deal.  To have to negotiate the contract means all kinds of headaches too.  Stuff is packed.  Moving trucks are ready to go.  Utilities have been transferred.  And the government says, "Oops, guess it was broken.  My bad.  Let's renegotiate the contract so you can pay to get it fixed."  Yeah, that makes you feel like everyone is working together to accomplish a win-win, right?  WRONG!  What it makes you feel like is that somebody is telling you to bend over, " 'Cause this is gonna hurt."  And they're laughing at you at the same time.  That is what takes your soul.

I won't go into the rest of the headaches and heartache that we (the buyers and I) had to wade through to get the house purchased.  While the buyers did end up buying the house without having the repair completed, they also got a good deal on the house.  They were happy with the purchase in the end, but I'm afraid the world of Real Estate walked away with another black eye.  I walked away wounded.  I am now searching for how one offloads anger and bitterness from something like this experience.  I think you have to find a way to get it off you or else you become...what was the word? 

Oh yeah...crusty.

Originally Posted at: My Owasso Home

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Information and content in this blog is original to Bob Haywood

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Bob Haywood
Bob Haywood
Owasso, Oklahoma REALTOR®

Tulsa, OK REALTOR®/ McGraw REALTORS®
Bhaywood@mcgrawrealtors.com
(918) 272-7272

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Debbie White
Reece Nichols - Lee's Summit, MO
Your K C Realtor

I can totally relate to your experience.  I forewarn buyers in advance that are set on the "foreclosure" that it will be a bumpy ride and, yes, the banks make up the rules of the game as they go along.  It's not a pleasant experience and many home buyers (particularly first time) are taken advantage of.  It may be a deal financially, but it doesn't feel like a "deal" when you are doing all the giving.  Thanks for the post.  It was a good one.  Thankfully the good transactions outweigh the others helping keep the crustiness from forming too many layers!

Dec 06, 2010 02:48 AM
Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

I discourage buyers who need to get into a home by a certain date against purchasing foreclosures or short sales, because you just can't control the time frame of the closing.  Fannie Mae pulled a foreclosure away from my buyer just days before closing because of title issue and it took another four months before it closes.  I've been on the buying side of a number of foreclosures at this point and although there have been some difficulties and frustrations, everything has worked out fine, but I do all I can to ensure that the buyer has the latitude and temperment to handle the rocky road that sometimes accompanies foreclosure sales and to set realistic expectations about the process upfront.

Dec 06, 2010 02:52 AM
Mike McCann Nebraska Land Broker
Mike McCann - Broker, Mach1 Realty Farm & Commercial Land Broker-Auctioneer Serving Nebraska - Kearney, NE
Farm & Commercial Property For Sale 308-627-3700

There are many days that I am a little down in the dumps about not being right in the middle of the short sales and repos and all.

Then I am fortunate to read a buyer agent perspective or a short sale agent perspective and it makes me feel great that I have not had to experience what you and your buyers have...

Dec 06, 2010 03:05 AM
Pamela Seley
West Coast Realty Division - Murrieta, CA
Residential Real Estate Agent serving SW RivCo CA

Hi, Bob, you're preaching to the choir.  Just finished a sale with Fannie Mae.  OMG, took extra two weeks to close because they couldn't get the signed HUD back to the buyer's lender.  My buyer had to pay extra for her storage, plus she took vacation time off from work so she could move, and she lost because of the seller.  We ended up having her loan fund before the long Thanksgiving weekend and she couldn't get her keys until late Monday afternoon (after recordation).  She paid interest for those days she couldn't be in her new home.  Do you think Fannie Mae cared?

Also, I might mention Fannie Mae renegged on the bonus to me as the selling agent that they advertised!  When I questioned the Listing Agent about it I was told it will KILL the deal.  Will I be so hot to jump on a Fannie Mae owned home in the future for my buyer clients?  I'll think twice, that's for sure.  Although my client bought a great property, it was to her inconvenience and there was nothing any of us could do about it!

Dec 06, 2010 03:51 AM
Yvonne Wilder
Halter Associates Realty - Woodstock, NY

I've had some good experiences and some funky ones with foreclosures and short sales.  But I've also had more than a few interesting experiences with traditional sales.  Each transaction is different, I learn and go on and throw the garbage into the live and learn pile of situations to head off at the pass, things not to take for granted again, and potential mistakes to quickly truncate.  I love being a buyer's agent, there is little better than seeing the faces light up as they find their dream house.  I keep everyone as calm as possible while we get from "oh, wow!" to "thank God it's over!".

And just watch out for those VA loans - the appraisers can be brutal!  Took until March to close one that was supposed to be done by September.

Yvonne Wilder

Dec 06, 2010 04:05 AM
Cynthia Larsen
Cotati, CA
Independent Broker In Sonoma County, CA

Bob - I've had several experiences with REO's and short sales over the past 3 years. Every one of them has been tough. I had no idea how tough the real estate business is.

Dec 06, 2010 04:10 AM
Sandy McAlpine
RE/MAX EXECUTIVE - Cornelius, NC
Search Lake Norman Homes For Sale - Lake Norman NC

I really feel for you! Paragraph #2 is the exact feeling I had when dealing with a Freddie Mac agent on a closing 2 months ago. I thought to myself, "What on earth crawled up his pants and died?"

Dec 06, 2010 04:25 AM
Dennis Neal
RE/MAX, Big Bear - Big Bear Lake, CA
Your Home Sold in 21 Days or We Sell It For Free

Some deals now are so painful. We just have to keep going and outlast this market.

Dec 06, 2010 05:52 AM
Anonymous
Bob Jenkins

As a buyer agent, I do feel the pain, but . . . the majority of my REO transactions have been fine.  I know what to expect and prepare my clients for it.  "Pull on your big girl/boy pants and let's get a bargain." 

As a REO seller agent, I need to defend my bank.  It's a smaller bank with real people who answer the phone and take pride in quick responses and fair dealing.  When we transfer title to one of our properties, you can be sure it's done right and with style.

(Susan Emo--replying to your remark above about karma.  Karma is inexorable.  You can count on it.  Cause and effect, that's all.  The effects may happen on the "soul" level, but that's the theme of this thread, isn't it?)

Dec 06, 2010 05:59 AM
#58
Jeffery Griffin
Jeff Griffin LLC - Wailuku, HI
Broker Owner

Aloha on maui the REO and Fannie Mae homes are a slice of Paradise and to lose a little in the escrow is alright because you're buying a home / condo for less then what your Neighbor had paid, you might have to pick up some repairs, HOA payments and back taxes, yet owning a piece of Maui is like adding to you're good Karma, you must have an A OK soul to get in. Aloha ha ha 

Dec 06, 2010 06:38 AM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

Hugs hugs.... I cant find a word better than you can. Tomorrow will be better.

Dec 06, 2010 08:16 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

If you didn't care, you wouldn't feel so bad about the experience. You're not crusty yet.

Dec 06, 2010 09:23 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I have never seen the government do anything or handle anything like normal business or people would do it.  There is an exception, big banks are almost has bad as the government.

Dec 06, 2010 11:17 AM
Virginia Gardner
Roy Wheeler Realty Co. - Charlottesville, VA
Realtor, Charlottesville, Serving Central Virginia

Bob, I think the word might be "jaded".  I know I got there.  Not from foreclosures and short sales, though.  I got there during the hay days of properties priced too high and clients losing a couple of deals before they finally got one.  Clients who felt lost and confused.  Why should they have to expose themselves so completely and be on the short end of the stick.  This was Charlottesville, after all.  And did anyone really care about them?  Heck, buyers were a dime per dozen, so they better sit up and eat their vegetables.  I got so burned and so sick of being treated like I was the bad guy, I definitely became jaded.  What I never did, though, was be mean to anyone.  I wonder if the foreclosure end of things adds that one last element that breaks the camel's back --> everyone trying to get into the agent's pocket.  The bank doesn't give two hoots about that agent, and still the agent has to lick the bank's shoes... if they lose the bank, the house of cards begins to falter.  Like everyone, I'm sorry you had such a crummy experience.  The only advice I have to offer is to see if for what it is... an example of what's to come.  Seriously.  You need tough skin to work that end of the business.  If you expect the worst and get better, then you will feel great!

Dec 06, 2010 12:41 PM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Bob,

Foreclosure transaction can have more drama than is warranted. I hope they will slow down soon, so we can relax once in a while.

Dec 06, 2010 03:05 PM
Bandele Oguntomilade, Top REALTOR
Bogun Realty and Luxury Homes - Woodland Hills, CA
Your Woodland Hills Real Estate Agent 818-825-6996

Hi Bob:  Your observations are so very relatable.  However, we really have to work hard to not become "crusty" by daily focusing on the aspects of this business that brings us joy: helping people buy homes, sell homes, being self employed, ability to make a decent income from hard work, creativity, and persistence, and winning when a deal closes.  And so many more reasons. 

Dec 06, 2010 03:56 PM
Erika C. Harris
First United Realty - Douglasville, GA

Great post. It just further solidifies my decision to only work foreclosures for cash buyers and I don't work short sales at all. I'm glad yor clients got their dream home, though.

Dec 06, 2010 05:07 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Bob - Yes, you need to offload your anger and frustration. So... take a big deep breath and let out a big sigh while looking to the sky.

Do it about 20 times if you have to, and as crazy as it sounds, that WILL allow you to release the anger and frustration. I learned it from a self-help program a few years ago, and I've done it when I KNEW it wouldn' t work, but it did.

Meanwhile... things have sure changed. Back when I was still in real estate I handled the Fannie Mae listings for our town. They weren't easy to deal with when it came to negotiating offers - but they always had me get the houses repaired and cleaned before they ever went on the market.

Part of my job was to evaluate the damage, get the bids, hire the contractors, and see to it that the work was done.

My Fannie listings often looked better than "normal" listings because they were scrubbed, repainted, carpets cleaned or replaced, plumbing all checked out and OK, lawns mowed, etc.

The really dumb thing was that no matter what number I gave them for a BPO, they'd list $10,000 higher. Then the properties would stay on the market until they gradually dropped the price down to below what I had recommended. It was a silly game and it cost them money more than once.

Dec 06, 2010 06:24 PM
Margaret C. Taylor
Century 21 New Millennium MD - Mechanicsville, MD
St Marys/Calvert/Charles MD Real Estate Agent

I think you shared in the right place.  I hope you were encouraged by the comments and can go out there and do it again,  Good luck.  Margaret C.

Dec 07, 2010 02:47 PM
Anonymous
Peter Michelbach

Hi Bob,

thank you for a great post!

There's a lot of drama involved - too often it touches the weakest in our communitiess -  does it really need to be that way? So many great comments...Paula, #8 reflects...ruthless...underhand tactics...and Margaret #68 reflects...encouraged by the comments...

That all and much more, we need as part of Earth's evolution to raise the frequencies of emotional, mental and spiritual bodies.

And that is our choice...to move further into patterns of honesty, accountability, respect and loyalty towards each other, or follow the ego of old and let not loose the old blueprint of manipulations...

Yes, the Soul, the Mind and the Heart do hurt... yet there's hope...family, friends and relatives ...and hope starts when we inspire ourselves first...on the journey of real estate with professional empathy, respect and loyalty... a meaningful article has been written by;Jennifer Hoffman...www.urielheals.com  take care and Thank You for sharing. Pter 'down under'.

Dec 12, 2010 02:08 AM
#69