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Why is my property incorrectly listed on your website?

By
Real Estate Agent with Greetings Virginia with eXp Realty

 Here is an email that I received yesterday,

"yOU HAVE WRONG PICTURE WITH THIS LISTING i USE TO OWN 233 n (Street name Removed)...WITH POOL.....THIS PICTURE IS OUR EX NEIGHBORS HOUSE"

GreetingsVirginia offers a SuperIDX Power Search which allows our users to search for homes for sale in Virginia, Maryland, and Washington DC.  IDX stands for "Internet Data Exchange" and allows for us to allow users to view homes available listed by other brokers.  We do so with a RETS data agreement that we have with MRIS MLS and the agents that use MRIS have an agreement with them that allows for them to give us this permission.

While we are aggressive in our approach to marketing and selling properties, I can assure you that Dan and Traci & Consultants with Keller Williams Realty does not indeed list 74,186 properties for sale (our broker might be a bit busy reviewing that paperwork - perhaps I should buy him an extra nice gift for Christmas for his efforts)

Sometimes we even get people upset with us about their property incorrectly listed.  Thus this disclaimer on our site (and on any other site that pulls a RETS data feed from MRIS MLS):

"All homes published and offered for sale on this website is offered "as is," and without warranty of any kind. Every effort is done to obtain the information regarding these listings from sources that are deemed reliable. However, we cannot warrant the complete accuracy of the information on any home. Buyer shall assume all responsibility and is encouraged to obtain an independent assessment and valuation of any property before entering into a real estate transaction. All homes published for sale on this website are subject to errors, omissions, change of price, rental or other conditions, prior sale, lease or financing, or withdrawal without notice to you"

Of course we sent an email to the listing agent of the property that we were contacted about (funny thing... he never responded or acknowledge my email).

While we would love to display every single property correctly on our website, this boils down to a basic premise:  Garbage in...  Garbage out.  We will continue to hold the highest of standards for our website, and if someone contacts us about an error, we will pass that inquiry along to the party that can make the updates.

 

Hear Tales from a Former Asset Manager

 

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About the author:

Dan Rochon is Operating Principal of Keller Williams Realty, Alexandria - Kingstowne, VA and Team Leader with Traci of

Dan and Traci & Consultants with Keller Williams Realty.

         

Dan and Traci have been featured in local and national news on the NBC Nightly NewsThe Today ShowThe Washington ExaminerThe Washington PostCNBC, and WTOP News and more for their success in selling short sales.

If you are interested in short selling your home in Virginia, Maryland, or Washington DC call us today at 703-562-1791 ext. 2 


 

Comments (5)

Jenny Durling
L.A. Property Solutions - Los Angeles, CA
For Los Angeles real estate help 213-215-4758

You've got to wonder why the seller wouldn't contact their own agent about this!

Dec 12, 2010 03:18 AM
Jessica Leimback
Agave Homes & Investments - Mesa, AZ
Broker,SFR,CNE,CSSPE

Yes and beyond that a client sends info about a property they would like to see. You call to schedule a showing and it is no longer available.

Dec 12, 2010 03:19 AM
Dan Rochon
Greetings Virginia with eXp Realty - Alexandria, VA
Top Realtor in Northern Virginia

Great points Jenny and Jessica!

Dec 12, 2010 05:20 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

It is interesting that the sellers didn't contact their own listing agent.  You're right...garbage in, garbage out.

Dec 12, 2010 05:31 AM
Anonymous
lmax

Very good comments and insite on listing your clients property right.

Dec 12, 2010 12:53 PM
#5