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Realtor being sued! Think it can't happen to you? Think Again!

By
Real Estate Agent with Keller Williams Premier

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     Have you ever thought about what would happen if you are part of a law suit on a property you were part of?  Well I never really gave it much thought until a family member who is a Realtor as well was recently involved in a law suit where her and her firm was named in the suite along with the seller.  The suit is about mold that was found & remidiated and not listed on the seller's disclosure.  To make a long story short, she was the only person out of everyone involved that kept all notes, emails, correspondence, etc. with the transaction.  She had to testify in court in a jury trial and we are now waiting for the jury's decision.

     This made me think how important it is for all of us to document everything and keep it filed just in case.  If you are involved in a law suit then you'll be prepared since the statute of limitations is two years.  I have trouble remembering the details of my transaction at the beginning of the year much less what happened two years ago.  We need to make sure that we do this for each and every transaction, because you never know if you are next.

What are you doing to keep track of the details of each transaction?  If you have forms that you use to simplify this process, please share them.

David N. Slavin, ABR  www.SellMyHouseDave.com

Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County
I always hear that it is not if you will be sued but rather when you will be sued....Keeping documentation can not be overlooked.
Sep 11, 2007 02:33 PM
Christopher Pike, 803.727.7800
Keller Williams® Realty - Columbia, SC
David you make a good point. Please share any forms that can help, thanks.
Sep 11, 2007 02:34 PM
Bill Gassett
RE/MAX Executive Realty - Hopkinton, MA
Metrowest Massachusetts Real Estate
Dave - this is always good advice. In any transaction that there is even a sniff of trouble I will make sure to document everything!
Sep 11, 2007 02:36 PM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Great post,,,however I view the Seller's Property Disclosure SPD as the seller's history of their property.  Since State Law is different, in GA our Georgia Association of Realtor contracts reaffirm we are not experts in taxes, inspections, toxic wastes etc.  If the buyer needs other info they need to research it further.  You can be liable for as much as you want in real estate.  Some items are latent not able to be seen by normal inspection, who should be liable for that?  Who should be liable for a condition shows up two years later?  A drought existed when you sell a home one year, and 3 years later you are in a monsoon season?  How long the responsibility, and liability?  Full disclosure is important in our industry, but if a seller lies in their Seller's Property Disclosure, then they lied to you, the other agent and the buyer.  I keep all files as required by law for 3 years and discard them.  I make no comment on the SPD, that is a seller thing, and if the buyer has reservations they can ask for a further explanation, an extension of the the contract to pursue other items identified by their inspector or walk.

Sep 11, 2007 02:40 PM
Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos
David,  Excellent topic although one we would prefer not to think about.  Documentation is the answer.
Sep 11, 2007 02:40 PM
Jo-Anne Smith
Oakville, ON

David, We use the Seller Property Information Statement when we take a listing.  Here is one from one of my listings that recently sold.

I also advise all of my buyers to have a home inspection done by a qualifed home inspector..if they refuse,
then I write it into the contract that they were advised to have a home inspection done but chose not to...they sign the contract, and it can never come back to haunt me.

I also make sure all things are disclosed to any potential buyers of any of my listings...sometimes the sellers prefer to keep things hidden, however I advise them that they could end up being sued down the road and that honesty is the best policy.

Jo 

Sep 11, 2007 02:54 PM
Donna Harris
Donna Homes, powered by JPAR - TexasRealEstateMediationServices.com - Austin, TX
Realtor,Mediator,Ombudsman,Property Tax Arbitrator
I keep everything!  I was just on an ethics grievance committee for the the state of Texas and they told us to shred everything after we fax back our signature for the ruling... that took everything I had in order to actually hit the shred button... so scary for me. 
Sep 11, 2007 03:03 PM
Nora Adkins
Realty Executives - Tucson, AZ
I like to print out and keep all e-mails and in certain situations, I will write memos to my file and copy it to the office file.  Documentation is key.  Thanks!!!
Sep 11, 2007 03:03 PM
Gary Bolen
McCall Realty - South Lake Tahoe, CA
CRS - Lake Tahoe Real Estate Information

David, good to be reminded about documentation.We're lucky so far and haven't had to deal with this issue yet, and we hope not. Recently had the client from hell that threatened, and that got him nowhere very fast.

Appreciate your reminder. 

Sep 11, 2007 03:10 PM
Brian Brumpton
Keller Williams Boise - Boise, ID
Boise Idaho Real Estate

I try to keep everything regarding a transaction.  I could use a better system.  I've been thinking of making it all electronic and backing it up to hard drives for  more convinient storage.

Sep 11, 2007 03:14 PM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645
My goal is to have records so tight that when an attorney sees them, they will decide that I am not the guy to go after.
Sep 11, 2007 08:59 PM
David Slavin
Keller Williams Premier - Katy, TX
CDPE, ABR, SRES Keller Williams Premier

Thank you all for your responses.  In the state of Texas we have a 5 page seller's disclosure that can only be filled out by the seller. (duh)

 But then we can still be named in the law suit and accused of advising the seller how to answer, etc.

I need to find a simple & easy way (a system) to take notes of everything that goes on in the transaction.

Sep 12, 2007 12:17 AM
Mary Strang
Viroqua, WI

David, One quick and easy thing to do is to copy and paste all of your email replies into your data base notes for later recall, both under the buyer and or seller, as a paper trail often gets difficult to manage even if you have a print copy.  If it is a phone conversation, then enter some notes about that conversation as well. Most data base notes can not be deleted and they are time stamped.

Sep 12, 2007 01:15 AM
David Slavin
Keller Williams Premier - Katy, TX
CDPE, ABR, SRES Keller Williams Premier

Mary,

Thanks for the tip!  I've been trying to keep up with everything but I knew there had to be an easier system.

Sep 12, 2007 08:04 AM
Candy Henthorne
Results Realty - Spring, TX
Spring Texas Real Estate

David,

I try and keep all correspondence with buyer/seller.  I think I will start scanning them myself, I wonder if that would be good enough to hold up in court.  These folders just get too full.

Sep 12, 2007 12:01 PM
john golymbieski
c21 access america - Watertown, CT
i was involved in something simular i was the listing agent something went wrong with the electricity in the house soon after it was sold... the judge threw it out as soon as he saw the disclosures....but why go after us ,not the seller, not the inspector      that guy needed a better lawyer than electrician
Sep 18, 2007 08:04 AM