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26 Comments on See The World Through The Eyes of Your Customers
I guess I think back to when we were looking for our home. Unfortunately, we had a "horrible" agent at the time, and I learned what "not" to do! ;-)
I never had the opportunity to have an agent when I bought and sold, (to be able to learn from) because I was already licensed and handled my own. Maybe I should go buy a house with someone else so I can see how they operate!
LOU- great advice. I think we are always evolving and changing. That can be an asset.
Great advice. It's something I like to believe I do automatically, but this is a good reminder. Thank you for the post.
Lou,
I agree, its all about perspective. You have a heart for service or you don't.
-Brent
Great blog!! I think this is why it's so important to do the buyer consultation before putting your client in your car and showing them a million houses. It allows you to truly get to know your customer and have a true understanding of not only what they're looking for, but why, when and how.
This is one of the first things that I learned being a Realtor and dealing with clients. Thank you for yor blog.
That is very true. Sometimes I am thankful that I am in my own shoes and not in the clients! sometimes even a brief moment in their shoes can be a lifetime.
My motto, Lou, is the customer is always right! I learned that years ago and it has served me well. :) Gail Harris
My motto, Lou, is the customer is always right! I learned that years ago and it has served me well. :) Gail Harris
It is important to look at life from other people's viewpoints. We learn a lot from it, and can also better help our clients.
Lou,
Congratulations on the feature. This was the motto of JC Penney when he founded his stores. :)
Steve
Such a great point here. The only way you can sell is position yourself as the buyer and you will know what directions you need to make. You want to sell that home quickly think like a buyer.
Trust is the key to success. If our clients don't trust us, they shouldn't use us.
Lou, congrats on another great feature post. Walking in those others shoes is invaluable to see it from their perspective...
I tend to do this all too often! I am such an empathic individual!
Congrats on the feature! This is excellent advise.
Great Advice and it is always good to be on the move and ready to evolve
Very profound and true statement. That attitude should be internalized and should shine through in everything we do.
Great advice. Congrats on the feature.
What's that old saying! Treat others as you would have them treat you! A great rule of life.