Follow-up goes beyond following up with your clients.  It includes everyone on the "team" that it takes to get a deal closed.  Lenders, appraisers, title companies, inspectors and more.  It is as basic as returning a phone call or email.  It doesn't take much time but it can save a deal and create the referral business you want to keep your business going well into the future.

 

Via Gary Woltal - Assoc. Broker REALTOR® SFR Dallas Ft. Worth (Keller Williams Realty):

EurekaIn looking at consistently GOOD Realtors over others that you might conside average or sub par flakes in the business, I see

ONE Skill Which Will Set You Apart As A REALTOR.

That skill?

           Follow Up !!!!

Looking at it as serving your client the REASON the good REALTOR keeps getting rave reviews is they don't let things fall through the crack. There is this HAPPY FACE at the other end of the communication, the computer terminal if you will. Emails come back with answers to questions, solutions to problems, extra information. The customer phone rings promptly after confusion is shown.

Face to face meetings are arranged as needed, and paperwork moves around from place to place with signatures and minimal hassle. Use of technology is a given and is effective.

Is a good to great REALTOR perfect all the time, or not have a personal life outside their business? Absolutely not. They are human just like the flake REALTORS. They have sick dogs, elderly mothers and kids that need to stay home from school with the flu on a Tuesday. But they deal with it. They are people of action and DO NOT LET THINGS SLIDE.

If you want to take your game to the next level, delight your clients with EXCELLENT FOLLOW UP in all areas, text, email, mail, phone and face to face communication. Make your response time above average and surprise them by giving them MORE than they expected.

CREATE 'raving' fans of YOU !!

 

                No Hassle-No Pressure-Just Straight Talk About The Northern Virginia Real Estate Market

If you are interested in learning more about the Northern Virginia Real Estate market including Alexandria, Arlington, Fairfax and Prince William Counties give Cindy Jones and CJ Realty Group, Inc a call at 703-346-2213. 

Military Relocation Specialist serving military families relocating to and from the Pentagon, Fort Belvoir, Quantico MCB and all of the Military District of Washington installations. 

Check out www.varealestatetalk.com and www.cjrealtygroup.com for more information.
CJ Realty Group Woodbridge VA 

Licensed in Virginia



 

 

 
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4 Comments on The ONE Skill Which Will Set You Apart As A REALTOR

DEC
29
2010

Cindy, that's what this business is all about.

Thanks for the post.

Have a blessed New Year!
9:48am • #1
546,371 Points 121 Featured Posts Called Shot Master

Cindy:  Thanks for the re-blog.  I went to Gary's post and left a comment but I found it through you. 
9:56am • #2
525,070 Points 10 Featured Posts Outside Blog Called Shot Master

Customers and Clients want Action, not Excuses. 

They want Service, not Delays.

They want Communication, not Voice Mail Machines and unreturned Emails.

 
9:58am • #3
724,899 Points 5 Featured Posts Outside Blog Called Shot Master

Thanks for reblogging this, Cindy. Follow up (and follow-thru) are key elements to happy and informed clients.
1:49pm • #4

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Cindy Jones-Northern Virginia Real Estate & Military Relocation Services

Woodbridge, VA

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CJ Realty Group, Inc.

Address: 12804 Marblestone Drive, Woodbridge, VA, 22192

Cell Phone: (703) 346-2213

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