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Serving Our Clients -- The Role of a True Professional

By
Real Estate Agent with Keller Williams Realty Diamond Partners Inc

While none of us are in the real estate business as a public service, if we are the professionals we should be our goal will always be to put our clients interests first.

In today's housing market a lot of clients are confused, frightened, threatened, and in real trouble. They got into trouble with a lot of help from realtors who helped them buy houses they shouldn't have bought with money they shouldn't have borrowed and now they need our help in finding a way out of the mess they are in.

Yes, there is plenty of blame to go around, but the issue today is not so much "Who screwed up?" but "What went wrong?" 

The numbers of troubled loans still in the pipeline is staggering. We can wring our hands and proclaim, "Ain't  it awful," but there are thousands of homeowners who need more than a sympathetic listener. They need proactive realtors who help them understand that the time to deal with a problem is before it becomes so overwhelming that there are no reasonable solutions.

These homeowners facing foreclosure and the loss of their home within the next six to 12 months need to know that we may be able to help them before they lose their home. Each of us should educate ourselves on the process of "loss mitigation" and make ourselves available. Not only is it something we should do as professionals; it is something we can do which will benefit us at the same time it is benefiting others.