The world is spinning backwards!Today was an unusual one. I had two calls from two different large national banks that were not only surprising, they were downright helpful.

The first call was from a representative in a short-sale department that called ME with an updated status on one of my listings. I hadn’t even called her first, she just wanted me to know that we were on track and that the bank was hoping that we could continue to work together to accomplish our mutually beneficial task.

The second call was from another large bank where I have a credit card account. They noticed that I hadn’t made a payment this month, and since I had a perfect payment history, they called to see if it was a mistake. It was, and I paid them as we spoke, and they waived late fees and any interest penalties. They treated me like a valued customer!

Needless to say, I feel a lot better about these behemoth institutions than I did yesterday. In both cases I feel that they went the extra mile to offer genuine assistance.

And that make me feel a little more optimistic about any future dealings with them!

Follow Me on Twitter Follow Me on Facebook Lets get Linkedin My Outside Blog Watch my Videos on YouTube


We Need Listings! Call 770-827-6225

All content, including text, original art, photographs and images, is the exclusive property of Coweta Fayette Real Estate, Inc., and may not be used without the expressed written permission of Coweta Fayette Real Estate Better Homes and Gardens Metro Brokers, Newnan Georgia. All information is believed to be accurate but is not warranted, Copyright 2003-2009. Richard Weisser REOS, E-Pro. licensed Auctioneer. 770-827-6225.
Learn more about Coweta County and Fayette County Georgia Real Estate, and to search the entire Georgia MLS for free with no registration required. Visit CowetaFayetteRealEstate.com! Photos of the Great Smoky Mountains National Park. North Georgia Photos.

 

North Georgia Photos

 
Post is included in group: Club Chaos
Post is included in group: Diary of a Realtor
Post is included in group: Realtors®
Post is included in group: The Lounge at Active Rain
Post is included in group: "Whacked"!!!

16 Comments on The earth must be spinning backwards …I had two great experiences with large banks today.

JAN
25
2011
562,653 Points 10 Featured Posts Outside Blog Attended Rain Camp

Richard - small victories add up to a winning attitude. Many turn out bigger than at the start. Cheers to your day
7:08pm • #1
1,402,520 Points 54 Featured Posts Outside Blog Called Shot Master

Careful Richard...It could be a trap.  I wold continue to look over your shoulder for any funny business.

Seriously, good for you!  Make it on the calander for reference for next year.
7:09pm • #2
1,948,578 Points 477 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

Well that was surely better than I got from one bank card.  I got the statement and right at the post office, sat in my car and sent the $5 payment, put a stamp on it, walked it into the P.O. and mailed it..  Notice I said $5? 

About 2 weeks later, I got a telephone message that my payment was late.  I called them and asked what was up.  A sterile voice said I was late.  I paid the balance of slightly over $200 on the phone and never used the card again.

I know I made the payment.  They also charged me a late charge of $35. 

I got a letter last week that, due to inactivity, my card was cancelled.  Not a problem folks.

 
7:11pm • #3
1,098,311 Points 94 Featured Posts Outside Blog Hit Router Attended Rain Camp Called Shot Master

Richard,

Wow, it really happened...I thought it was just a myth that banks cared.

Rich
7:15pm • #4
1,499,256 Points 353 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Claude...

It did pick me up quite a bit ...thanks.

Bill...

I am trying to stay positive ... thanks!

Lenn...

That is EXACTLY the kind of treatment that I expected when the conversation started. When it ended, I felt that this is a bank that I will continue using.

So very clearly, one of our banks is smarter than the other. Thanks so much.
7:16pm • #5
1,326,077 Points 37 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Richard

It must be a new moon, it nice to see a change of attitude.

Good luck and success.

Lou Ludwig
7:35pm • #6
313,399 Points 17 Featured Posts Called Shot Master

Wait! I must be reading Lou Loudwig's Motivation quote of the day as just read that TWO banks were helpful to the same person in one day.
7:53pm • #7
411,372 Points 15 Featured Posts Outside Blog Called Shot Master

I had a similiar experience when I was using a credit card while traveling extensively.  Because there were so many charges so far from home, they just wanted to make sure I was still in possession of the card. 
8:45pm • #8
179,341 Points 14 Featured Posts Called Shot Master

This story almost brought me to tears Richard. As for the short sale that is good news news as a few of the banks are actually working to get the deals done.
9:43pm • #9
811,940 Points 163 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Richard, what a day for you it was! I hope you marked that on your calendar!
9:46pm • #10
540,443 Points 6 Featured Posts Outside Blog

Hi Richard:

Oh my...the short sale department called you!

Did hell freeze over?

 
10:33pm • #11
JAN
26
2011
1,390,385 Points 27 Featured Posts Hit Router Called Shot Master

Wow, I'm impressed Richard.  They certainly don't treat me that well.   
7:00am • #12
1,152,956 Points 86 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Richard, it must have been the good feeling the banks were anticipating with the state of the union address from the guy that gave them all the money for screwing up. At least they gave you a call and just didn't send the state with charges
8:12am • #13
761,437 Points 61 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Wow, Katie bar the door.  I am indeed very surprised.  Hopefully they are realizing that we as agents might really be the solution to this mess.
8:21am • #14
397,895 Points 45 Featured Posts Called Shot Master

Richard, are you making this up?  Sniffing glue, smoking weed?  Maybe the earth is spinning backward but it's a good thing!  LOL
9:34am • #15
250,689 Points 26 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Go buy a lottery ticket, rare occurrences such as those do not happen often .. rare in fact.  Maybe the saying good things happen to good people falls into place for you this day.
10:16am • #16


What does the graphic say?
Leave a response…

(optional)
Spam Prevention:
 
Richard001lrg Ambassador_large

Richard Weisser

Richard Weisser Coweta Newnan Homes for Sale

Newnan, GA

More about me…

Better Homes and Gardens Real Estate Metro Brokers

Address: 209 Newnan Crossing Bypass, Newnan, GA, 30265

Office Phone: (770) 827-6225

Cell Phone: (770) 827-6225

Email Me

Author Bio: Richard Weisser is a Georgia real estate broker, licensed auctioneer, a candidate for GA House District 71 and has been writing about Georgia Real Estate since 1999.

Coweta Fayette Real Estate offers opinions and helpful information to consumers and real estate professionals in the Coweta County Georgia area.

Coweta Fayette Real Estate allows you to search the entire Georgia MLS for free with NO registration required!

Twitter cowetafayette


Listings

Links

Archives

RSS 2.0 Feed for this blog

Find GA real estate agents and Newnan real estate on ActiveRain.