Electronic Lock Box

I wrote a post a while back called SERVICE YOUR LISTING.... SHOW YOUR FACE! and from the mixed responses I recieved I am wondering if I need to change my outlook on access to our listings.

Now this is not about anyone in particular ....it is just about true experiences I have had in the Real Estate Market.

I just do not get it. There are over 78,000 listings on the market between Broward and Dade counties. Over 35,000 just in Broward alone. I have quite a few listings that I would most certainly like to sell. I even have 4 more I need to enter I am sure there are many Realtors® that would love to sell them for me....but the major problem I see more often than not is that most Dade county Realtors do not have access to an ekey to access the electronic lock boxes we supply to make our listings more accessible to show. I can't tell you how many calls I am getting to show my listings...yet when I tell them the property is vacant and ready to show on electronic lock box or Ekey. I get the same excuses. "Oh....I do not have a supra key" OR "My broker gave theirs out to another agent and they have not returned it" OR "Mine is broken." OR "I did not get mine yet OR our board does not support supra." Then after all this they want me to come running over so I can open the door...then I make a trip to open and the agent simply does not show up or even call back to cancel.

You would think that agents in this market would be begging to show any listing so they can sell someone a home...but NO. It is not only annoying ...it's just plain rude! After wasting my time I decided to tell any agent that is in that situation to just call me when they are 20 minutes away or they won't be seeing me in front of the home waiting for them. Hey...when I have to show a home in your area...you can bet I'll find a way to get into the property and not solely rely on the listing agent to get me access. Maybe I should have them call my friend Broker Bryant so they can borrow his offer destroyer...I'm sure that will help them open those lock boxes without a delay.

Get a life and get a Kim key! Don't worry...Supra Products will be more than happy to take your money. It really will make many homeowners think about why we expose their properties on Dades MLS but what is the sense if every-time we are given the same excuse. I want to sell my listings not field these types of wasted calls. My advice to those agents is that they better invest in the keypad or they will have lots of problems if they want to show their buyers properties. Or you can..."TELL YOUR BROKER TO INVEST IN SOME KEYPADS!" Do you think a Doctor will tell a patient in the operating room that they can't operate because they need their chief surgeon's scalpel? I think not!

I am sure that if you can't get your buyer into one of their selected homes...they might just look for another Realtor®. You should do your job and do it like a professional.

 

You can also check out my blog at  The Real Deal Tells it like it is in Real Estate

For more information about Weston Florida Real Estate please Neal "The Real Deal" Bloom

Weston Florida Realtor (954)608-5556 or nealb63@myacc.net

RE/MAX Hometown

 Remax Real Estate Weston Florida

2500 Weston Road ,Suite 103

Weston Florida 33331

The Real Deal tells it Like it is in Real Estate-copyright © 2007

 
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57 Comments on Excuses...Excuses...Excuses...Attention Dade County Realtors®...if you want to show listings in Broward County then you might want to invest in a Supra Key

SEP
20
2007
436,462 Points 47 Featured Posts Outside Blog
Neal - We have the same issue up here in Massachusetts although it has gotten better. It seems that many of the agents who did not have the Supra key have now invested in getting one. I fee your pain though - what a hassle when you have to meet an agent and they don't have the courtesy to call.
7:31am • #1
277,346 Points 3 Featured Posts Localism Sponsor Outside Blog

Neal, in Lancaster County we have Supra, but the surrounding counties have incompatible systems.  What a lot of agents have been doing near the border of other counties is putting combo locks on listings, to avoid the kind of eKey problems you describe.

BTW, great graphic!  PhotoShop? 

7:38am • #2

1.    I assume that the people in Dade know that they can't show without a Supra key. 

      (I didn't know that up here, that the if I show in Dekalb, that I couldn't. I probably wouldn't have known until I got out there the first time and freaked)

 

So having said that and assuming that they know, what are their reasons for not having a supra?  money I assume? do you find it to be a particular company that doesn't have access?  I would think that the RE/MAX's and big names would supply and just charge the realtors in the office, the fee. 

Sounds like this is an ongoing problem? 

I know that I would make every effort to make all homes available for my buyers and I am not serving them correctly if I can't gain access.   

7:40am • #3
187,163 Points Outside Blog

Neal

There will always be somone who doesn't have a Supra (new, out of area, part time).  Have you considered getting a combo lockbox for those occasions.  I find that is an easy alternative and I can do it in advance so I don't have to be waiting for the agent who doesn't show or call.

Dennis

7:45am • #4
409,415 Points 74 Featured Posts Outside Blog

Bill,

It will continue to be an issue her..this is not something new..I seem to always have to ask when an agent with the (305) area code calls..."do you have a keypad?"

Brian,

Electronic boxes for more secure for both the homeowner and the agent. It also keeps track of all showings and you can pull a computer read-out to see who was actually in the home. Those combos are terrible and anyone can open them. I only use them as a temporary one until I can get an electric one on...sometimes all of mine are out on other properties and have to purchase additional ones..they are around $100 per at the moment.

Laura,

Nothing new..you would think the hungry Realtors(R) would make an effort to get one...it seems their board is not as supportive to it...but if they show in Broward..they better have one as there are more and more vacant properties on the market.

7:51am • #5
409,415 Points 74 Featured Posts Outside Blog

Dennis,

No because I do not need to attach two boxes to the home...why should I go buy those as well when most listings use the other..and those boxes are not at all secure...a burglar can open those very easy.

7:53am • #6
1 Featured Post Localism Sponsor Outside Blog Hit Router

Neal,

I have a listing with a SUPRA in another county that has SUPRA - BUT - The agents in that particular county have to have their keyboxes programmed to open my county.  I was getting so many phone calls from agents trying to show with their Supra keyboxes that couldn't get in that I put an old handy standby combo on it.  In this market I just can't afford NOT to have it accessable to even ONE person. 

8:00am • #7
476,445 Points 54 Featured Posts Outside Blog

Neal, it has always been my feeling that if you are going to be in a business that you need to have the tools that you need to conduct that business.  It isn't a choice it is a must.

As far as not showing up and not calling to cancel or explain ......... well that is just plain ignorance.   

8:03am • #8
5 Featured Posts

We have the Supras, but some of the problems are they are specific to the county and your key does not work with all of them.  We have to put combo locks on doors to keep some other agents out without giving notice of their visit...go figure, what professionalism there. 

But now we will be dropping the Supra and moving onto another lock box. 

Check your E&O insurance, your home might not be covered if you don't use the specified box too. 

8:05am • #9
434,724 Points 70 Featured Posts Outside Blog

NB,

Had to stop one the other day from Miami. Seems the agent is to lazy to view the properties with her client and sent them alone with an MLS sheet.

The seller reported this to me and we told them not to let the buyer in without a Realtor.

Two minutes later the Realtor called me asking why we "Turned Away" her buyer?

Go figure.. 

8:07am • #10
186,746 Points 28 Featured Posts Outside Blog
you know and I know, it's money.   They don't want to pay the monthly fee for ekey and they don't want to have to pay the upfront cost.  Well, guess what, it's expensive to be a Realtor.  And if you can't invest in your business get out of the way of the rest of us!!!
8:09am • #11
409,415 Points 74 Featured Posts Outside Blog

Debbie,

I would have to say that less then 10% are from Dade anyway...there really is not a need more than the need. Let the buyers agent go out and spend the $95...since I'm investing in 15-20 lock-boxes that are more.

George,

Yes..the part about the lock-boxes are bad enough and when I try to accommodate..then they do not even call to cancel or anything.

Bob,

I have no choice...my board has told me that Supra pretty much owns our market...we just recently had to turn in the old boxes for new and if they did not get them back in time...then the ones purchased already ...we lose the money we already spent. I am disappointed that all 3 of our boards can't become a team when it comes to this issue.

8:12am • #12
187,163 Points Outside Blog

Neal

Your response:

No because I do not need to attach two boxes to the home...why should I go buy those as well when most listings use the other..and those boxes are not at all secure...a burglar can open those very easy.

My response:

If you are worried about a burglar breaking into a lockbox then you shouldn't use any lockbox.  Perhaps you would like to meet all agents for all showings.  You could have all agents pick up keys at your office.  You could make it that the home is only available for showings on the second Thursday of the month between 2:15pm - 2:30pm.

We use lockboxes to make it easy for agents to show our listings.  It is a cost of doing business.  We can make it as easy or as difficult as we want to.  It's your listing, you decide how easy or difficult you want to make it to show.

When I am a showing agent if there are too many hoops for me to jump through, I will avoid the listing.  Have you ever noticed that the listings with the longest market times are also difficult to show.

It can be frustrating at times in our business.  Remember we are supposed to cooperate with each other.

8:49am • #13
4 Featured Posts

Neil,

Those are the agents that list homes for 1% and they doi great don't they? These people are unprofessional, and Cheap to not have the proper tools needed to sell a home..

Tom Weiss

9:05am • #14
691,784 Points 145 Featured Posts Localism Sponsor Outside Blog Hit Router

Neal:

Our San Diego MLS used to have Supra but we have switched over to Sentrilcok. Everyone uses it, or they use a conbo box (common for the REOs) or they state that the home tour must be acompanied. Seem towork pretty well since lockboxs are so commonplace. That was NOT the case when I was in Massachusetts.

These agents are not doing their clients any favors.

Jeff

10:18am • #15
409,415 Points 74 Featured Posts Outside Blog

Scott,

I do not turn away anyone...as a matter of fact I will try to get the Realtor(R) on the phone after the showing to see if the buyer is interested. 

Leigh,

I didn't want to speak for all ...but you might be right. It says it in our MLS read out ELBX...if they would just take the time to read the complete listing maybe they would know instead of having a surprise later.

Tom,

This post is not about what another agent charges...it's about having this all of the time...go ask most Broward agents and they will tell you it is ridiculous...and I also never mentioned any company in particular.

 

Dennis,

Thanks for you comment...no need to repeat mine...I can read:)

I do give access to any agent..if you knew me and ask other agents that show my properties they will tell you not only do I make it very easy to show all my listings...I even have to open some and go out of my way because most of my listings are in gated communities. If you also knew that our electronic lock-boxes are very secure..those combos can be broken by a child and it is not a mater of whether i am worried about burglars...that is the way business is done. You can avoid any listing you want ..that is your preference...but if you knew how it works here with the different boards then you would understand my point. You failed to mention the part how I wait for the Realtors and they don't even have the courtesy to call to cancel. But I guess courtesy is not in some peoples minds. I should not have to put multiple boxes on doors in order to show a property. Most agents know that lots of listings have the supra and not all are combos. Getting access to a property should not be so hard that anyone should have to jump through hoops. It is as simple as that. And I do cooperate with every RE agent whether they are arrogant or not. I want to sell my listings. Every area is different

And to avoid the problem all together...if the agent pulls the MLS read out and can read they will see it .. it says it right there..

 

10:26am • #16
409,415 Points 74 Featured Posts Outside Blog

Hi Jeff,

Like I said..every area is different...I just feel that if you are working in an area with this type of access then you need to be prepared. I personally think Supra is expensive myself and after I originally purchased their key...they changed over and made me rent it by the year..but I had no choice if I wanted to show property..and in this market if you do not show your clients everything..they will find another Realtor(R) who will...don't you agree? As you know I mostly list...but I also have the tools I need when I have to take buyers out. Do you think the buyer would still be impressed if I didn't have the keypad to get in? I doubt it...the consumer wants to get into the property and see it and I'm sure most do not understand how it works with these boxes.

10:31am • #17

Hi Neal

It never ceases to amaze me that Realtors think they can own a business without spending any money. A supra key is pretty cheap compared even to tools required by tradesmen. I've owned a couple of businesses & real estate is far and away the least investment.

Regarding combo lock boxes instead of the Supra, in our MLS the boards E & O insurance only covers homes using the Supra Box, people should be aware & check with their local MLS.

10:48am • #18
409,415 Points 74 Featured Posts Outside Blog

Joe,

I figured on a few negative comments...but they have to understand this if they want to do business in another county..why is it so difficult? If I show their properties in Dade...do you think I won't do everything possible to get in? You bet I will...if I want to make sure my client gets into every property. I'll spend the $95 and quite frankly...I am a listing agent mostly..and my buyers agent show most of them...but I still have my own...i won't rely on anyone but myself to get in. Also it is the technology. I love the agents who always praise new technology but when it comes to them having to spend the money on it...then it is a different story...it's a two way street. I'm not forcing them to do anything...but my advice is that.

10:57am • #19
187,163 Points Outside Blog

Neal

I do understand your point.  You are frustrated with them not getting a supra or showing up when they say they will.  I've been there and done that. 

The market I am in has similar issues.  We use Supra too and apparently there are burglars getting into the Supra lockbox and getting into the house.

I don't doubt that you are a great agent and that those agents who don't show or call are rude.  I just accept that that is the way it is and they may or may not change.

I hope you enjoy the rest of the day and please understand I feel your frustration.  I just will put a combo lockbox in an obscure spot to handle those potential future frustrations.

 

11:06am • #20
409,415 Points 74 Featured Posts Outside Blog

Dennis,

It's not a problem...just a good debate...just please understand that there is no one who wants to sell their inventory more than I. I just think that when it comes to this type of problem...all of our boards should work together...there is nothing wrong with using combos...I just use it as a listing tool as well.homeowners want to see it more as security to them. Like I said..I do use them when there is no alternative but it is more common than not. Just my opinion. also being a listing agent more than a buyers agent...I know it is difficult...just frustrating to me...my listings are for any Realtor(R) to show..they just need to help out by reading the instructions in the MLS. Thanks again for your input.

11:12am • #21
7 Featured Posts

Neal,

This blows me away. How can anyone expect to be successful if they don't have access to show the listings? Even the inspectors and appraisers in our area have a Supra key these days. It's easy for us to get our keys programmed for other selling areas, since we're so close together. I have mine programmed for 3. I don't ever want to be in a position where I can't show a listing because I don't have a key. It should be a given.

12:21pm • #22
2 Featured Posts
Let me get this straight... They are showing your listings in your county and in your county the Supra Lock Boxes is the norm. If they have a ready willing and able buyer, which lately in this market are fewer and far between and stand to earn at least 3K... why would someone not be willing to invest a small fee (they are not that expensive) to get the right equipment needed to open the door if there is a check made out to them behind it? Or how about investing in themselves and growing their business. IT'S CALLED THE COST OF DOING BUSINESS. Maybe they are in the wrong business.
2:01pm • #23
317,418 Points 45 Featured Posts Outside Blog

Hi Neal - rude behavior from so-called 'professionals' in our industry never ceases to amaze me.  To make an appointment and then never show up with no phone call at all is plain flat rude.  And to whine about someone else having the key or their board doesn't support it or any of the other objections is plain unacceptable.  Get with the program of being professional or move on. 

Donna's got it right - "It's called the cost of doing business". 

Geez.......
Ann

2:42pm • #24
409,415 Points 74 Featured Posts Outside Blog

Andrew,

You brought up a great point that I failed to mention...you are right...I have dealt with inspectors who even have the keypad..great point! I never thought of that. Something is definitely wrong if the inspector has one but the agents do not.

Donna,

Yup ...and they do not have them...what their reasons are..I can't speak for them other then the excuse they give me on the phone. It is an ongoing thing and I do not know why I should just accept that...just like marketing and advertising...if you need to use something..you do it.

2:44pm • #25
Neal- We can't agree more with you. Combo lock-boxes are not secure and in most cases, agents that use them are either part-time or trying to save a buck. We don't feel combos are in the best interest of our clients. I believe our board requires us to have a supra key card. When you join the board, if your intention is to sell real estate, you must sign a lease for the supra key card! Obviously our board recognizes the safety issue as well and that is why they changed systems! The showing agent needs to conform to the way things are done, not us conforming to them because they don't want to spend the money because they are part time. It is a small price to pay for the safety and security of someone else's  property!!!
2:48pm • #26
409,415 Points 74 Featured Posts Outside Blog

Hey Ann,

Long time no speak.:)

The no-show is acceptable...but not to have access and expect me to put their special personal lockbox on...well when my clients see a combo most of the time...they do not like it because they feel the security is better...and it doesn't help when we talk about technology and show them a combo..also it is a good way to keep track of who was in the house just in case items are stolen...how would I know if I use a combo?

2:49pm • #27
409,415 Points 74 Featured Posts Outside Blog

Rick and Lynn,

There are very few properties that I put them on..I only use them as a temporary when all my supra's are out...but within a few days I'll usually change them over. Anyone who has used the read out will no it is much easier to keep track of the showings whether or not it is slow. I can't say it is a part time thing because I do not know how much those agent work. It could be an full time person as well.. it is just a cop out in my opinion.

2:57pm • #28
614,723 Points 244 Featured Posts Localism Sponsor Outside Blog
Neal, call me old fashioned but I use combo boxes for exactly this reason. Not only do quite a few REALTORS(R) not have ekeys but when they do they feel they have carte blanc to go in out of my listings any time they want to. I get calls every day from agents standing in front of my listing wondering why they can't use their key! Drives me crazy!!! Also, I want inspectors and appraisers to be able to get in. So for me, I'll stick with the combo.
4:30pm • #29
409,415 Points 74 Featured Posts Outside Blog

BB,

You are old aren't you?:)Like I said..I am aware that some areas are different and I know from you telling me that most of your area listings are vacant and not in need of one...but here in Broward it is different. And yes it does drive me crazy as well...that is why I might need your offer destroyer to double as a lock box opener:)

5:09pm • #30
606,890 Points 80 Featured Posts Outside Blog
Put them on notice if I show your client....you get "0" commission!"  I would have a form filled out that before you show anyone that is not your client a home you'll need:  name, address, phone numbers and signatures , and date on the form.  The form will also say they are not accompanied by any agent other than the listing agent!     Procuring cause of sale is then you!  Otherwise it would not be so smart to open doors for strangers all day long.    Would that comply with Florida Law?   New homes have been using this in their so called Guest Books for Years.
5:25pm • #31
134,956 Points Outside Blog
WOW!  I thought this was just an issue in my area.  Its not quite as bad but its still awful.  I really love Jim's suggestion.  I think that is a fantastic idea.
6:29pm • #32
136,926 Points 10 Featured Posts Localism Sponsor Outside Blog Hit Router

This sounds really horrible!  Luckily our board uses Supra boxes.  But some surrounding counties in a different MLS/Board do not support SUPRA.  Those buyer agents call the listing agents in our MLS for appointments to get into the Supra boxes.  (I am meeting one of those agents tomorrow morning).  But if I wanted to show any listings in that MLS, then we are lucky to call for combos to numeric boxes or worse.....most of their listing show as "listing agent must be present for all showings".   That too is a GIANT pain in the tush.

I feel your pain.  What lockbox system is Dade using? 

6:48pm • #33
409,415 Points 74 Featured Posts Outside Blog

Jim,

I would love to:) but it's more about the lack of having their own access and why they do not have them in common like Broward..I just don't get it...not all the agents there are like that it is the ones who want to show here but continue not to bother to expense it.

Kimberly,

No I guess my state isn't the only one who has the issue.

Christine,

I'm laughing because I though the begining of your response made it like it was a disease...hum..maybe it is:) I'm not sure of what Dade does and any of their policies.

 

7:00pm • #34
409,415 Points 74 Featured Posts Outside Blog

Jim,

I would love to:) but it's more about the lack of having their own access and why they do not have them in common like Broward..I just don't get it...not all the agents there are like that it is the ones who want to show here but continue not to bother to expense it.

Kimberly,

No I guess my state isn't the only one who has the issue.

Christine,

I'm laughing because I though the begining of your response made it like it was a disease...hum..maybe it is:) I'm not sure of what Dade does and any of their policies.

 

7:01pm • #35
104,824 Points 2 Featured Posts Outside Blog
Neal - There is no reason an agent should not have their own Supra key. I can't imagine having to show my own listings and then have the agent not show up. Lazy, rude and probably part time.
8:52pm • #36
1 Featured Post

Neal,

 I certainly feel for you....most of the agents here use a supra key and its really a big time pain when they don't!!!  I completly agree with you!!

8:56pm • #37
212,647 Points 56 Featured Posts Outside Blog

Neal - you are hitting a nerve with me.  the reality is that in Dade-County, we don't use Supra Lockboxes (don't ask me why, but we don't), so of course Rick and I have a Supra Key for those few listings we do encounter with electronic lockboxes.  I can also tell you that I use that key only 2 or 3 times per year (that's it).  So last year we asked our broker to get a key for the office and she said she could not do it.

Last month, we receive a call from an agent in our office asking to borrow our key.  Our broker had told him to ask us.  WHAT!!!!!??????  (I must have a HUGE "L" or an "S" stamped on my forehead)

10:57pm • #38
SEP
21
2007
261,667 Points 26 Featured Posts Outside Blog

Our MLS uses these boxes - and our company owns over 600 of them.... that shows some dedication to our sellers we always use this lock box.... I can not  imagine not having it..... and I each agent has a supra key - and good for Ines not loaning out hers - it is unethical to do so... that key says YOU were in the house not LOOSER who did not have the tools for their client.

But we are lucky enough that this is the norm - we really have no other choice

1:36am • #39
409,415 Points 74 Featured Posts Outside Blog

Paula,

To me there is no reason \either...I just do not get it.If you are going to be an agent and represent buyers it is in everyones best interest to have one.

Jeanette,

Thanks ...but I was not sure how many different states are using them. I guess TX does.

Ines,

Nothing against you guys in Dade...I just do not understand the logic. If I had to show in your area..you can bet I'll hunt down a way to do it.

I had a feeling you or someone else in Dade would be stopping by to chat.:) I can't figure it out myself..your board seems to have a different mentality but if you are going to be working with buyers over here on this side of town...don't you think the buyer that wants to see property in Broward would be upset if they gave you a list of properties only to find out you cannot get into them because of the key? Wouldn't they run to another agent who has one? Probably.  You are a good Realtor(R) and at least you are prepared ...yes it is another expense..but for that expense it should not make or break you. True...if you only use it 2 times a year then maybe it is not worth it...but there are many people who use agents from your area that want to move here and if their loyalty is to agents in your area then those agents should invest in it. Your broker? I won't even comment...you answered my question. Thanks

Thesa,

Wow..that is a lot of supra's ..it is a very small cost of doing business..and agents spend more money on other garbage then to have something they will most certainly need if they want a buyer and to show property. A buyer will most certainly want an agent who can show them everything especially in this market.

6:41am • #40
144,563 Points 4 Featured Posts Outside Blog Hit Router

Although I agree with the fact that agents and brokers should invest in a key for any area that they choose to attempt business in (We belong to 3 separate boards in order to accomplish this), you also have to look at it from a client perspective. Does a seller care if an agent, when they have a potential buyer, has the appropriate key? They do from the perspective that they want to sell their home but, do they care if we are "inconvenienced" as a result? With as many homes as there are on the market, I am more than happy to open any home....for any Realtor....anytime. That showing may be the one that makes the deal. A deal your sellers are certain to appreciate. An added bonus is that an out of town agent does not have knowledge of the area and is typically motivated only by their commission. Ingredients that usually equate to a higher price and better terms for my seller.

What does get me a bit mad is when they call and do not show up. No courtesy call, no heads up, just no show. THAT gets me every time. I still continue to show up for them though. I welcome every out of town agent that calls. I welcome them to show and will go out of my way to accommodate them. Making a clients property easy to show makes it easier to sell. No show.....No sell!

I wont drive 80 miles to show property in an area that I do not have knowledge of and will refer them to someone who has the ability to represent them in a professional capacity.

11:07am • #41
409,415 Points 74 Featured Posts Outside Blog

Christopher,

The courtesy call is one thing but if I board cannot at least support agents so they can access properties they want to show in another county then why even solicit consumers to show them if they cannot get in. It is not my obligation to change my business hoping and anticipating that an agent in the other county will not have one. The bottom line is if they know the market they would know that supra is most common way for lock-boxes. They also have the choice not to call when they see the instructions in the MLS that says electronic lock-box. Plain and simple they can just read it and then decide to call. But apparently the agents are not reading the MLS completely. They do not even inquire...so that leads me to beleive they do not even look until after I tell them it is on Supra.

2:52pm • #42
222,305 Points 12 Featured Posts Outside Blog
No SUPRA key?  That is nuts!  If you work in a certain county than you need to be able to adapt to their system.  An agent in our area wouldn't stand a chance if they didn't have their OWN Supra.  We are not allowed to share in DC.
2:59pm • #43
409,415 Points 74 Featured Posts Outside Blog

James,

You got it..plain and simple. I'm glad to hear your point of view from another state.

3:08pm • #44
144,563 Points 4 Featured Posts Outside Blog Hit Router
Neal: That is one of the worst....when they show up with no clue how to access. Does make for an interesting day sometimes. Tis' difficult when they have no clue but, I would still love to have that problem than have no opportunities. :) Great post Neal!
4:39pm • #45
279,678 Points 29 Featured Posts Localism Sponsor Outside Blog
Neal, this is just crazy!  The only area I know of that requires agents to meet you at a listing was Beverly Hills and I even thought that was a bit unnecessary for the run-of-the-mill home.  What agent would not own a supra key is beyond me!
6:20pm • #46
409,415 Points 74 Featured Posts Outside Blog

Christopher,

Both sides of the coin is pretty hard to deal with here...but like I said they really need to look At how the business is run.

Diane,

Whether or not it requires the agent to open..there still should be a supply of enough to get access for the agents who are going to come to show in Broward County.

9:19pm • #47
606,890 Points 80 Featured Posts Outside Blog
"......not all the agents there are like that it is the ones who want to show here but continue not to bother to expense it."  There is an old saying..."I'm usre the people in hell would love a glass of ice water right about now!"  If they are too cheap to pay for key, then they are adult enough not to get paid.  It's not about social work it is about choices and procurring cause of sale.  No commission for them!   Easy solution!
10:17pm • #48
SEP
22
2007
409,415 Points 74 Featured Posts Outside Blog

Hey Guys,

Guess what? I just returned from one of my listings because I had to meet a landscaper there and tow agents that wanted to show it ...both did not have a supra key. The first one said she forgot hers and the other said his broker does not have one...what a joke. Need I say more?

9:25am • #49
580,319 Points 95 Featured Posts Localism Sponsor Outside Blog Hit Router

Neal, we use Supra too, but when are contract is up, we are going to change to NAR's e-key. It uses a smart card and has a key pad on the front. You can give out a code to a Realtor for a day.

When we started data sharing not all the boards had Supra so many of us that list a lot went back to the old lockboxes. They are not as secure so this will probably be the solution for us. No more updating and the infa-red technology is going away. Supra's new key boxes are even doing away with it.

 The NAR endorced key pad it cool... lots of security, lights up, records data, about the same monthly charge. Have you looked at it ?

There is even a contractor code that you can program it for if you are having work done and it won't expire after a day. Once they have the code you can go in at will.

This is Supra's first ever competition.

7:35pm • #50
SEP
23
2007
409,415 Points 74 Featured Posts Outside Blog

Missy,

Anything is better than having to put up with this ridiculous dilemma...we pay for the boxes and after I went out and purchased the box..6 months later they decided to change them again and made us change over to paying it yearly as a rental...ridiculous manipulation and we could not get the rebate because it passed the time period. Supra basically owns the market and our board doesn't do anything but tell us our dues have nothing to do with it. Anything to keep them out of it. They do not realize we pay for this so what am I supposed to support a Dade Realtor(R) because they do not have to? sorry..some people do not understand it...that's too bad..just my feelings. If I only need combos then why did I pay for this? You know why? Because if I show property here then the majority use this. If you notice the comments only a very small handful from Dade made a comment. It would be interesting to hear from a few more in Dade.

7:58am • #51
150,130 Points 54 Featured Posts Localism Sponsor Outside Blog Hit Router
I could just scream reading this.  We have the same problem here and it drives me crazy. 
6:57pm • #52
409,415 Points 74 Featured Posts Outside Blog

Linda,

Lately I'm getting used to it :)

7:00pm • #53

Neal,

In my short experience as a realtor, it seems to me that the people that don't have a key are either old school or aren't in Real Estate full-time thus not making it worth their while to invest in one.  I don't see this so much here in Orange County but I have seen this in Riverside county and also in the Lake Arrowhead area.  Many of the homes I've shown there are combo lockboxes.  This is where this could be a selling point in our listing presentation because our clients can have added security in knowing we can schedule the supra lock box to only work during certain hours and it records who is entering their house and when.  How's that for a positive spin? :)  And I do sympathize with you as a Listing agent, getting calls from people who don't own a key could get very old.

10:06pm • #54
148,722 Points 10 Featured Posts Outside Blog

Neal,

I believe that next generation lock boxes will be the ones who uses advertising or ads for yourself in the lock box :) , you will have a small screen on every real estate property, how many years for that ? I do not know, but I do not doubt it that they will do something like that. :)

ray saenz

 

11:10pm • #55
SEP
24
2007
1 Featured Post

I love our supra box - I have had my license since 2001 and when I started here were still a lot of combo boxes. We went to the supra and then the supra I-box.  These have made life much easier to keep track of the agents that go into the house. 

In the past I know many times agents would forget to leave their card when they showed a home - with the Ibox we can contact agents for feedback and let them know of any price reuctions.

12:07am • #56
409,415 Points 74 Featured Posts Outside Blog

Ray,

I won't mention the word part timer because it might offend some...it's not about that ...it is about the struggle for them not to have these available in an area that it is a very common thing...all they need to do is read the instructions in the listing..I think they can read right?

Donna,

You are absolutely right...it tracks who comes in...we sometimes need that in case of an issue.

7:26am • #57

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Neal Bloom-Realtor ® Assoc.-CRS-Weston FL

Weston, FL

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Keller Williams Properties

Address: 1625 N. Commerce Parkway ,Suite 105, Weston, FL, 33326

Office Phone: (954) 608-5556

Cell Phone: (954) 608-5556

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