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Is it time to replace your blankie?

By
Title Insurance with Key Title Corporation 63078

My five year old grandaughter reminds me very much of Linus.  She has a blankie, now this blankie is not a little tiny thing that she can easily carry from place to place, NO, it's a queen size blanket that has become over the last 5 years more than a little tattered.  She particularly loves the "taggie" on the blankie, which taggie is almost gone now. Blankie goes wherever she goes, except to school.  Blankie stays in the car because she can't take it to school. She would if she could probably, but...

I was talking to her about blankie the other day and I asked her if we could put blankie away now since taggie is almost gone and she really only needs blankie at bed time now.  She responded by telling me that NO she still needs blankie and we need to let her keep it.  Naturally, we aren't going to take her blankie away right now, but this conversation go me to thinking. 

My grandaughter keeps blankie around because it's something that she has always had and it provided her a source of comfort. However, more and more, as time goes by, I notice that she picks blankie up less and less and wonder whether she is just holding on to it because it's a habit now.  Originally blankie was the keeper of the tag. The tag represents the comfort.   Now that taggie is almost gone blankie is really nothing more than a habit, it no longer is doing the job it started out to do.  And so I wonder-

Are you still using the services of the same providers over and over again, and if so, are they still giving you the level of service that you deserve? Or have they, like blankie, become a habit?  Often in our careers we come upon a service provider who did, when we first started working with them, treat us as though we were their only customer, bend over backwards to help us achieve our goals and who never took us for granted. 

I fear that if blankie had a heart, my grandaughter would feel that it has started to take her for granted.  No longer does blankie provide her the same comfort, given that taggie is gone, no longer is blankie helping her calm down when she's upset.  Blankie is not treating her in the manner that she has come to expect.  Blankie has fallen down on the job. 

Have your service providers fallen down on the job?  Is it time to get a new blankie? You and your clients deserve service providers who NEED you to call them.  They will treat you like the only client they have, they will bend over backwards to help you meet your goals and they won't take you for granted.

If you are ready to give up your blankie, call on the services of The Preferred Title Group, Inc. for all of your title and settlement needs in Maryland.   We won't fall down on the job.  You will always be treated in the same manner, AS A PREFERRED CLIENT!!

Posted by

Charlene Perry
Key Title, Inc. 
35 Fulford Avenue
Bel Air, MD 20104
410-803-4800

Ilyce Glink
Think Glink Media - Chicago, IL
Best-selling author, award-winning TV/radio host.

Charlene: Great analogy! You're right, sometimes we develop long-standing relationships with certain people. That can lead to amazing customer service, or sometimes it makes us complacent and we forget to evaluate those same work relationships. Thanks for the great post. 

Feb 02, 2011 09:08 AM
Pat Yoest
Century 21 Aadvantage Gold, 702-719-2100 - Las Vegas, NV
702-521-1442

This post is great.  A child will give up the blankie when she's ready and one day she won't pick it up again.  Good luck I am sure you will find agents ready to give up on their title company.  You seem to be a go getter the kind of person I would associate with if I were in Maryland.

Feb 02, 2011 11:03 AM