Special offer

What to Expect from Your Buyer Agent

By
Real Estate Agent with Buyers Brokers Only LLC - www.BuyersBrokersOnly.com MA Broker Lic 148149

This post was inspired, in part by Neal Bloom's post entitled Our Realtor Left Us at the Closing Table in which Neal describes a transaction where the buyer agent had not shown up at the closing and in fact had not provided much service at all to the buyers.

Here is what you should expect from your buyer agent (in no particular order):

  • checklist100% loyalty to the buyer's interests at all times throughout every stage of the transaction
  • Prompt response to phone calls and emails - before, during and after representation
  • Explanation/discussion prior to the home search of what to expect during a home search and what services the buyer agent will provide to the buyer
  • Explanation of cost to buyer, if any
  • Assistance with mortgage preapproval - whether that means referral to a qualified mortgage lender or assistance with answering questions about the mortgage preapproval process
  • Showing properties that the buyer requests or that the agent recommends would fit within the criteria that the buyer is looking for
  • Disclosure and discussion about the property and its characteristics even if it means that the buyer decides not to purchase the property
  • Discussion regarding Home Owner's Association (if any) and clarification on what obligations & restrictions it places on the home owner. (added courtesy of Chris Miller, #4 below)
  • Advice and consultation on negotiation strategy
  • Advice on offer price based on current market conditions and sold comparable properties
  • Negotiation of offer on buyer's behalf to get the best price possible for the buyer
  • Referral to licensed home inspector or list of licensed home inspectors
  • Attendance at home inspection
  • Negotiation of issues raised at home inspection - whether it be a request for repairs or re-negotiation of price
  • Assistance with meeting requests of the lender during the loan approval process
  • Coordination and communication with the lender to insure that mortgage contingency deadlines are met
  • Explanation of the closing process and what to expect
  • Information regarding service providers (gas, electric, cable, etc.) so that the buyer can make necessary arrangments prior to move
  • Referral to other professionals as needed - insurance agent, attorney, mover, etc.
  • Coordination and communication with the listing agent and closing attorney to schedule the closing and meet the closing deadline
  • Scheduling and attending the walk through prior to closing
  • Attendance at the closing and assistance, if necessary, with issues that come up at or prior to closing

If you are considering buying a home in Canton MA or a surrounding town, you will get all of the above and more from your Canton MA Buyer Broker with absolutely no conflicts of interest. There is no cost at all to buyers to use the services of Buyers Brokers Only, LLC.

**Closing practices differ from state to state. Reference to closing practices in this article assumes a Massachusetts closing.**

Posted by
 
100% Loyal to Buyers 100% of the Time
781-799-8313
CSmith@BuyersBrokersOnly.com

 

 

 Google Plus   Facebook    Twitter     LinkedIn         house

 

2012 Angies List super service awardbuyers brokers only on angle's listangie's list 2014 super service award

 

 Read Our Reviews on Angie's List                           Read Our Reviews On Yelp

 

 

 business cardNAEBA 

Fair Housing Law

 

  

 

We do business in accordance with the Federal and Massachusetts Fair Housing Laws. 

 

 

 

 

 

The content provided on this blog is presented or compiled for your convenience and is provided for informational purposes only. The information provided on this website should not be construed as offering legal, financial or other advice to be relied on by the reader to make or refrain from making any decision or to take any action. 

 

Christine Smith is an Attorney and Exclusive Buyer Agent with over 25 years of experience in the real estate field. 

 

(c) Copyright 2010-2015 Christine M. Smith, Attorney and Buyer Agent. All rights reserved.

Comments(42)

Anonymous
Brenda Van Fossen

Great Post!  I would also add about discussing with potential buyers what we will do for them before the process starts (referred to in other comments).  I am in Virginia and Virginia requires that we discuss agency with our buyers so they know how we will work for them--for example, what happens if they want to buy one of my listings.

Feb 05, 2011 03:14 PM
#22
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth

Christine, what a tremendous list, and something that should be handed out to the buyer.

Feb 05, 2011 03:29 PM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

From one EBA to the other . . . good points AND EBA's do it with no conflicts, inherent or otherwise. :-)

Feb 05, 2011 04:49 PM
Ryan Case
SCA Real Estate - Anaheim, CA
877-828-0710

My favorite is : 100% loyalty to the buyer's interests at all times throughout every stage of the transaction

Well said!

Feb 05, 2011 05:15 PM
Jim Mushinsky
Centsable Inspection - Framingham, MA

Hi Christine,

How you and other reputable buyer's agents can maintain the positive energy to deliver all of the above services with so many "just lookers" that keep saying they are "serious buyers" is nothing short of amazing.

Feb 05, 2011 05:34 PM
Margaret Woda
Long & Foster Real Estate, Inc. - Crofton, MD
Maryland Real Estate & Military Relocation

Your list is "right on" - Isn't it a shame that some consumers have absolutely no idea of all these good things we can do to help them with their home purchase?

Feb 05, 2011 11:51 PM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Christine, this is an excellent list. Buyers need to know what being a buyer's agent entails.

Feb 06, 2011 01:59 AM
Diane McDermott
Realtor®, GRI, Landis e2 Real Estate, LLC - Charlotte, NC
Charlotte NC Real Estate Market

Christine, You mean buyer's agents do more than just unlock doors? Shocking!  In all seriousness, this is a phenomenal and comprehensive outline of what buyers should absolutely expect from a buyers agent.  Attendance, engagement, communication, responsiveness throughout the process and beyond are non-negotiable in my opinion.  Congrats on the well deserved feature!

Feb 06, 2011 02:08 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hi Christine,  I have been to a closing for one of my sellers in the past year were the buyer agent, show the house once, called me and had me meet his people because he was out of town for the second showing and then he did not go to the inspection and at closing came 30 minutes late and was in blue jeans and was only there for his check.  Unreal.

Feb 06, 2011 02:30 AM
Christine Smith
Buyers Brokers Only LLC - www.BuyersBrokersOnly.com - Canton, MA
Exclusive Buyer Agent & Attorney, Canton, MA

Thank you to all.  I guess this will teach me to go out on a Saturday night & not follow my AR comments!

Lori....thank you!

Kristi...you are right there.  Sometimes people think we just find the house & that's it.

Trevella...we have a different situation where our closings happen with all parties at the table at once. I can't imagine not going - or sending someone to cover if I happened to be out of town - for a previously scheduled engagement.

Sharon...I like the analogy to being problem solvers. That is certainly true.

Tammie...it is true; I have had buyers sometimes look at me like they are not sure why they need me.

Michelle....I also contact them after closing to check in; not always in person as I am not always comfortable with an unnannounced visit. 

Anthony...sometimes it happens when we cannot be there & the goal is to make sure there is a good backup plan like you describe.

Tamara...buyers forget that we do more than open the door & it is good to remind them.

Dan & Amy...thanks for the compliment - I appreciate it!

Elyse...thank you & feel free to reblog! :)

Brenda...yes, it is important - and required - to disclose up front what we will do.  I am an exclusive buyer agent so I don't have any listings.

Gary...definitely worth handing out to buyers.

Carla....I couldn't have said it better myself!

SCA Real Estate....thanks - that is what buyers agents are supposed to do.

Jim...yes, we do have to weed out the lookers.  Requiring a solid preapproval is usually a good start as most lookers don't want to go through that.

Valeri....thank you & I am quite excited to have my first feature! You absolutely have my permission.

Margaret...you are right & the thing is they don't realize that there is no cost to them either.

Michael...thank you for the positive comment!

Diane....I agree; absolutely non-negotiable items - that is the service we are getting compensated for.  Thanks!

Will...That is just unexcusable in my opinion & hopefully the market will weed out those who don't provide the service they are obligated to provide.

Feb 06, 2011 04:20 AM
Bill Burchard
3B Realty: 951-347-3818, CA - Murrieta, CA
Broker, Realtor, Representing Buyers and Sellers

Good morning, Christine. Excellent list of services that a buyer’s agent should provide.

Feb 06, 2011 04:32 AM
Christine Smith
Buyers Brokers Only LLC - www.BuyersBrokersOnly.com - Canton, MA
Exclusive Buyer Agent & Attorney, Canton, MA

Thank you Bill!

Feb 06, 2011 05:38 AM
Barbara Altieri
Better Homes and Gardens RE Shore and Country Properties - Shelton, CT
REALTOR-Fairfield County CT Homes/Condos For Sale

Christine - Oh ... and I thought all buyers agents had to do was show a house, write an offer up, get an acceptance, and collect a check!   They do ALL this???  LOL.  Excellent post!

Feb 06, 2011 08:32 AM
Christine Smith
Buyers Brokers Only LLC - www.BuyersBrokersOnly.com - Canton, MA
Exclusive Buyer Agent & Attorney, Canton, MA

Barbara....we laugh but some people think that's all there is to it & unfortunately some agents think that's all there is too!  Thanks!

Feb 06, 2011 08:49 AM
Patricia Aulson
BERKSHIRE HATHAWAY HOME SERVICES Verani Realty NH Real Estate - Exeter, NH
Realtor - Portsmouth NH Homes-Hampton NH Homes

THanks for the good post. Love the list, I've bookmarked it for the future.

 

Patricia/Seacoast NH & ME

Feb 06, 2011 11:30 AM
Christine Smith
Buyers Brokers Only LLC - www.BuyersBrokersOnly.com - Canton, MA
Exclusive Buyer Agent & Attorney, Canton, MA

Thanks Patricia.  Happy to help!

Feb 06, 2011 11:38 AM
Chris and Berna Sloan
Group 1 Real Estate - Tooele, UT
Tooele UT

Well done! Thanks for the reminders.

Feb 07, 2011 03:19 AM
Anonymous
Linda Walters

Excellent list.  I also read the title report.  Exclusive Buyer Agency is the newest and hottest trend in residentail real estate.  Go EBA's!!

Feb 07, 2011 05:26 AM
#41
Christine Smith
Buyers Brokers Only LLC - www.BuyersBrokersOnly.com - Canton, MA
Exclusive Buyer Agent & Attorney, Canton, MA

Chris...you are welcome, thanks for the comments!

Linda....I do that as well but I do that with my attorney hat on.  EBA is the way to go!

 

Sorry for the late response....I was unable to access these comments for a while!

Feb 17, 2011 01:38 AM
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

Christine - This is a great list.  It's amazing how much value a great buyer's agent can provide.  You'd have to be insane not to have a buyer's agent on your side.

Sep 27, 2012 08:22 PM