Listing new construction is management intense in our area. Representing small builders, who do not use "on site construction supervisors" but do the job themselves, requires an agent who is prepared to be the go-between for the builder and the buyer. The work starts at the early stage of reserving the lot and then determining the home to be built on that lot.
Once the purchase and sales agreement is signed and the mortgage contingency is satisfied, the building process begins and so too does the work of the listing agent. It's the responsibility of the listing agent to make sure every change has a signed work authorization with a price; all selections are made in a timely fashion and with a signed work authorization with prices for overages; inspections by the buyer are accompanied and each phase is signed off by the buyer; all communication between the buyer and the builder should be via email to the listing agent so that there is a paper trail and no miscommunication; the final walk through prior to closing must be accompanied by the listing agent and a punch list submitted to the builder prior to closing.
These are some of the major tasks handled by the listing agent of a new home. There are many other duties satisfied by the listing agent such as double checking the numbers for the overages purchased by the buyer and the credits to the buyer. I always did an excel spread sheet for those overages and credits and had them approved and signed off by the buyer the day before the walk through. The buyer would also pay for those upgrades before closing. This allowed the closing to be focused on nothing other than the bank documents.
The role of a listing agent representing a builder is management intense and requires total organization and timely follow up. Time is of the essence with new construction. Time is money and with each day, the builder is paying interest on a construction loan. The transaction needs to run smoothly.
19 Comments on Listing New Construction.....An Exercise In Time Management-Follow Up and Total Organization
Wow, Barbara - that is an awful lot of work! Thank goodness your teaching background and natural organizational techniques can help you manage the many new construction projects you have to successful completion....
Detail, detail and more detail. I have represented buyers on new construction and the most important point I can take away is making sure there is someone on sight that the buyer can communicate with especially with the upgrades and the changes. If communication is available and sign-offs are given the closing will go smooth.
Great blog at a time where I hope we see more new construction in the future.
Peggy.....Lorraine is in charge of listing new construction.....I just do the marketing and mentoring....she does a fantastic job, knows what's needed and she makes sure it happens.....she's a young version of who I use to be.....
Laurie.....written communication is the key to having the transaction run smoothly....perfect follow up and organization is needed.....and I'm confident there will be a fantastic come back in the new construction sector....more agents should get involved....it could be a significant part of their income.....
Barbara and all the above can either be difficult or easier when the builder is your spouse. LOL
Barb- When I first got into the business I was fortunate enough to have a small independent builder. Oh I miss those days.
Ellen....my guess is that it would be more difficult because the builer/husband will probably not listen intensely to you....
Joe....I bet you do.....can't you get him going again?? there's plenty of bank owned property out there....he's a perfect candidate to work FOR the bank building out the subdivisions and you market them.....this works well....the builder has no construction loans...he has a pay check from the bank and you get the commission....see that, I just made you a buck!!!!! only kidding....but you should think about that scenario.
Barbara Your actions are key to keeping the new home buyer satisfied
Karen....I think that's true of all new construction communities....the listing agent is the leader.
The more customization available to the Buyers the longer that list or spreadsheet gets. On one property it became the "monster" list instead of the master list it was originally intended to be. Same here on the use of excel, it works wonders for this scenario Barbara.
Kevin....yes, I like excel for new construction transactions....it's a good way of tallying the extras and the credits...we let them customize as much as they want.
It's time consuming and can be stressful. But I love it! Start to finish, nothing about the construction of a home or community bores me.
Barbara, building is time consuming and costly if the agent and builder don't work together. Lets hope new construction starts back more in our area soon.
I have always known you are a wizard when it comes to time management...
Hi Barbara - I can see why this is an aspect of real estate that works for your company. Not only do you model the behavior that needs to happen, but you're good at hiring people who can also do it, so you can concentrate on what is your main focus now. Thanks for the insight into how you make this happen.
Tish....I love it too....
Kay......I think we'll be seeing alot of new starts this year....
Paul.....I try....
Judy.....not everyone is suited for new construction.....it's a commitment....
I enjoy selling new construction. I've enjoyed working with the builders when we built the homes we've lived in.
New construction is a pleasure to get involved in....