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Trusting in Trust

What do today's outstanding salespeople have in common?

They share a commitment to base each of their business relationships on trust, according to sales trainer Stephan Schiffman.

He notes, "Too many salespeople focus on whether or not they appear trustworthy. That's not the point. To earn a customer's trust, you must be trustworthy."

And only through trust have I been able to grow and maintain the top quality relationships with my customers and Realtor partners.

Do you consider yourself trustworthy?

Posted by Ilyce N. Powell, CMPS™ - Certified Mortgage Planning Specialist on 09/22/2007 10:06 PM

Comments (8)

advice, business building, marketing, relationship marketing, ethics

8 Comments on Trusting in Trust

Yes. But that's exactly what an untrustworthy person would say, too! ;)

Great post, Ilyce. It's about who we're being.

09/22/2007 10:38 PM

by Hemet Home Loan Guy, Joey Aszterbaum (Patrion Mortgage)

LOL, Joey. I'm glad you get my point, though.

09/22/2007 10:42 PM

by Ilyce N. Powell, CMPS™ - Certified Mortgage Planning Specialist (Envision Lending Group)

It is absolutely true. And clients do pick up on your trustworthiness almost from the beginning. I am very honored that they trust me and in me.

09/23/2007 03:25 PM

by Marie Avery/RE/MAX Alliance Group

Marie, I think it almost automatically comes through when you're a good person.

09/23/2007 11:04 PM

by Ilyce N. Powell, CMPS™ - Certified Mortgage Planning Specialist (Envision Lending Group)

There is a GREAT BOOK that was written about this topic by Todd Duncan and if you haven't read it, I strongly suggest that you do! It's called HIGH TRUST SELLING! It truly is one of the BEST sales books that I have EVER read!

09/26/2007 07:37 AM

by Michael Klijanowicz - Relocation Specialist - Baltimore & Harford County (Baltimore & Harford County Maryland - Long and Foster )

Good thought provoking post.I will look for the book Michael mentioned.

09/26/2007 08:16 AM

by GITA BANTWAL, REALTOR BUCKS COUNTY, PA HOMES (ReMax Centre Realtors)

Michael - It's been recommended to me before. I need to see if I get get that on CD.

09/26/2007 11:51 PM

by Ilyce N. Powell, CMPS™ - Certified Mortgage Planning Specialist (Envision Lending Group)

Gita - Thanks for stopping by! It does sound like a great read.

09/26/2007 11:52 PM

by Ilyce N. Powell, CMPS™ - Certified Mortgage Planning Specialist (Envision Lending Group)

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