Special offer

Which way to go? There is always three sides...

By
Real Estate Agent with 1

I am not sure if anyone has posted about this yet.  I just got back from the "weekend" off to be with my oldest son who made his confirmation.  When I miss more than 3 minutes in the blogosphere and in my office the crap (I know I can use that word because the Lovely wife uses it all the time, she even had a post about it) hits the fan.  I have to spend HOURS, if not days regrouping my crap.  But this is not what I am writing about. 

Over at BloodhoundBlog.com they have quite debate going on over there between Greg Swan, Russell Shaw and Jeff Brown.  The debate is the same old debate that has been going on for hundreds of years - probably as long as people have bought and sold Real Estate.  Greg Swan has made an excellent argument as well as the other two mentioned. 

Greg points out that an agent who is the listing agent but directs and helps a buyer is putting the sellers at a disadvantage - good point.  Where as Russel and Jeff claim they are representing both the sellers as well as the buyers.  This is where it gets fuzzy.  As a Real Estate agent or for that matter an attorney can NOT represent both parties at the same time AND GET PAID BY BOTH PARTIES!   BUT, you can represent one party and WORK with the other and ONLY get paid by one party.  

So in other words.  I can as a listing agent represent the sellers and work WITH the buyers as my customers.  MY Fiduciary duties are to the seller, but I owe the customers fair and honest dealings. So, the question remains - Can a LISTING agent - act as a DUAL AGENT?  My answer to this is YES, ONLY if the agent is getting paid by one side of the transaction and if it is a disclosed agency - meaning the sellers are the clients and the buyers are the customers and both parties are aware of who the agent works for.  So, a listing agent can have an agreement signed by the sellers, with commission being paid by the sellers.  A listing agent can even do an open house or bring their own buyer - BUT, can only get paid by the seller. 

Example 1:  Mr. Seller and listing agent fill out a multiple listing agreement and an exclusive right to sell with a 5% commission.  Mr. listing agent puts the data into the mls system with a predetermined split, say 2.5% for the listing side and 2.5% for the (SBC) selling side.  Mr. Agent from another office (Selling Broker/sub agent), shows the home, gets an offer and offer gets accepted.  Commission is due upon close.  Mr. Listing agent gets his 2.5% from seller and Mr. Agent from another office(selling/sub agent) gets paid his 2.5% from the seller.  The buyer was unrepresented but working with the Mr. Selling agent.  (there was no buyer broker agreement signed and the selling broker knows the commission is being paid by the seller at closing).

Example 2:  Mr. Seller and listing agent fill out a mls agreement and a ERS with the same 5% commission.  Mr. Listing agent puts data onto the mls system with the same predetermined split (SBC)2.5% each side.  Mr. Listing agent does an open house and - voila a buyer.  THAT AGENT has entered into a DUAL AGENCY.  But, Mr. Listing agent is still only getting paid by the seller, the full 5%.  The buyer is unrepresented but working with Mr. Listing agent.

Example 3:  Mr. Seller and listing agent fill out a mls agreement and ERS with the same 5% commission.  Mr. Listing agent puts data onto mls system with the same 2.5% split.  Mr. Listing agent does an open house and Mr. Buyer Broker walks in with his client who has already determined that Mr. Buyer Broker will get paid by Mr. Buyer.  Mr. Listing agent gets paid the full 5% AND the Buyer Broker gets ZERO, Nada, Zilch.  I noted in the MLS Buyer Broker 0.  (the Buyer Broker gets paid only from the buyer whatever they predetermined). The buyer was represented and was the client of the selling broker.  The Seller was the listing agents client and was represented by the listing agent.

Therefore,  I will agree with Greg on the aspect that you can not equally represent both parties at the same time, but you can represent ONE and work with the other.  

So, in my perspective, I view Queens Ny, as a total SELLER agency.  We are not representing the buyers ever - its obvious.  Yes, there are agents that bring the buyer to the table, could be in my office or out of my office but these agents that are "shopping with the buyers" are still working for the sellers.  Our attorneys deal with the closing dates - Which could work for or against either party.  That has nothing to do with the listing or sub agent.  I can list a home, market the home and sell the home to buyers but the attorneys will guide and assist the sellers on the best days to close, in NY - that is out of the agents hands.     

I have written a number of articles about buyer brokers in the past.

NY Houses 4 Sale: BloodHoundBlog - "Are you being treated like a grown up?"

NY Houses 4 Sale: Are you the customer or client?

NY Houses 4 Sale: Buyer agency and Seller agency - two different roles.

 

Michael Roberts
Real Estate Professionals of Glynn - Saint Simons Island, GA
Your points are well taken.  Dual Agency is a difficult animal to ride.  Representing the buyer and the seller as clients here in Georgia is acceptable.  And we do dual agency in my brokerage.  However, we have a bit of a twist on it which does give us a slightly different orientation.  That is  Transactional Agency.  Basically, you are a paper pusher, offering each the same information without advise.  You can be paid from either side or it can be a split from both.  this is primarily the only issue you negotiate.  Additioanlly, you serve as a mediator when negotiations become stalemated.  Although it is difficult the rewards particularly when putting two parties together can be most rewarding.
Nov 20, 2006 12:39 AM
Derek and Mariana Wagner
The Artisan Group- Keller Williams Premier Realty - Colorado Springs, CO
The Artisan Group - Colorado Springs REALTORS®

Dual Agency is illegal in Colorado. I know that NY and CO laws are very different. Lawyers have NOTHING to do with our contracts, here.  We, as agents, are legally liable for everything.

Furthermore, we live in a state where there are very strong Buyer Agency Agreements (and Buyer Agents) as well as Seller agency agreements (Seller Agents). There are no subagents and  EVERYONE in CO is a BROKER - no sales people, here!

Colorado is a STICKLER for contract and agency law. (We are one of the strictest and most complicated in the whole universe...) These are the ways we deal with being the Seller's Agent and "bringing" the buyer:

  1. Remain the Seller's Agent and treat the Buyer as a customer- no fiduciary duties to Buyer.
  2. Become a Transaction Broker (aide ONLY in the facilitation of the contract) for both the Seller and the Buyer.
  3. If there is not another agent involved, Selling agent gets full commission.
  4. If there is another agent involved (procuring cause- the reason the contract was written ...) then the commission gets paid out how it is detailed in the listing agreement.
  5. Tell both Buyer and Seller to jump in the lake. (Oh! Look...!)

Our take is that you CANNOT successfully and fully represent both the buyer and the seller. It is a conflict of interest. This is why DUAL AGENCY IS ILLEGAL, here. Now, if there is a close connection between you- the agent, and the seller, then it is up to you to decide whether or not you CAN be just a transaction broker. If it is you MOM, per se, then choice #1 is probably your best option.

Ultimately, NY RE law is so different from CO RE law that I do not see how we really can compare situations. Man! Good luck.

Nov 20, 2006 12:58 AM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Christine.... I have been reading some of these comments and I guess I am lost on #3 also.... maybe some states are different. You did mention that you can only represent one side...but mention a dual agent. Doesn't a dual agent represent both... and in the contract, suppose to represent both equally? Let alone... get's paid the full amount, the 5%, because that agent has both clients.

Nov 20, 2006 01:04 AM
Allison Stewart
St.Cloud Homes - Saint Cloud, FL
St. Cloud Fl Realtor, Osceola County Real Estate 407-616-9904
Dual Agency which is what appears to be under debate was done away in Florida in the mid 90's. It was replaced with what is called Transaction Broker. Making it possible to represent both sides in a single transaction legally. While rules vary regionally, for us here it is a not a problem.
Nov 20, 2006 01:06 AM
Christine Forgione
1 - Whitestone, NY
Associate Broker
Mariana - But, now lets throw this into the mix.  My friend a co-op through me.  I pulled listings up through MLS and she bought a co-op.  Throughout that transaction - I worked for the seller!  She is a great friend of mine, but my duties were to the seller.  Did not know the seller - actually I did not particularly like the seller at first contact. Does not matter though, I worked for the seller.  NOW - if my friend would have hired me to be her BB - then I would have worked for her.  But, in NYC - buyers DO NOT WANT TO DO THAT.  That is where the commission talk comes in.  The buyers don't want to pay the agent, thus forcing the agents to work for the sellers.
Nov 20, 2006 01:08 AM
Christine Forgione
1 - Whitestone, NY
Associate Broker
Jeff in #3 -

Example 3:  Mr. Seller and listing agent fill out a mls agreement and ERS with the same 5% commission.  Mr. Listing agent puts data onto mls system with the same 2.5% split.  Mr. Listing agent does an open house and Mr. Buyer Broker walks in with his client who has already determined that Mr. Buyer Broker will get paid by Mr. Buyer.  Mr. Listing agent gets paid the full 5% AND the Buyer Broker gets ZERO, Nada, Zilch.  I noted in the MLS Buyer Broker 0.  (the Buyer Broker gets paid only from the buyer whatever they predetermined). The buyer was represented and was the client of the selling broker.  The Seller was the listing agents client and was represented by the listing agent.

This is not an example of a Dual Agency. 

But I wanted to point out that in NY if this senario is presented - the Buyer broker will not get paid by the commission laid forth by the seller - no split will be due  The Buyer broker agent will only get paid what their client (buyer) has agreed to pay that agent. 

Nov 20, 2006 01:12 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Arizona is one of the few remaining states that permit Dual Agency.  I don't like it myself, and never practice "Single Agent Dual Agency".

Nov 20, 2006 01:38 AM
"The Lovely Wife" The One And Only TLW.
President-Tutas Towne Realty, Inc. - Kissimmee, FL

NY...Okay, I made him dance babe...He said "ouch"...TLW...ROAR!

Nov 20, 2006 01:45 AM
Bonnie Erickson
Tangletown Realty - Saint Paul, MN
Real estate is so local.  In Minnesota the co-broke offer of commission goes to whomever brings in the buyer.  It doesn't matter if the buyer is represented or not.  It would be frustrating to do business in NY if the agent offered the buyer the highest level of representation and could not get paid as a result!  No wonder everyone represents the seller.  How on earth do you do it?  Oh, and if dual agency is only allowed in a few states yet, Minnesota is one of them.  We also have a sub-agency description on our agency disclosure.  The sub-agency occurs when we work with a buyer without contract and show a house that our brokerage has listed.  In that scenario we are sub-agents of the seller only on our brokerage listings.  On other brokerage listings we are a facilitator with a buyer customer.  Attorneys rarely are involved in our closings.  In 14 years I have never had a transaction with an attorney.
Nov 20, 2006 02:08 AM
Christine Forgione
1 - Whitestone, NY
Associate Broker

TLW- I did not even see your first post to me.. You snuck right by me.. I know you love debates.. so dont hold back babe.

I think that you should video BB on his dancing.. and place it on YouTube. 

Nov 20, 2006 02:17 AM
Gena Riede
Riede Real Estate, Lic. 01310792 - Sacramento, CA
Real Estate Broker - Sacramento CA Real Estate (916) 417-2699

Dual Agency is alive and strong in CA. One of the aspects of dual agency here, is not only would it be considered dual agency if the Listing Agent also personally represented the Buyer as well ... but if for instance any one from the same office or real estate "name" represented the buyer it is considered DUAL AGENCY.

Do I feel that both parties get the best of the Realtor when they represent both "personal" sides...sometimes yes, sometimes no. It depends.

One of my pet peeves are Realtors dabbling in loans etc. I feel that to be a conflict of interest and thereby not fully representing the client. Although long ago this was the case, there are too many loan programs to keep up with and in my humble opinion, the buyer would be better served by using a loan broker that focuses 100% on a full time basis. 

Unfortunately, I don't make the rules...wish I did sometimes. Each State operates differently and therefore it is somewhat mute to have too much of a heated argument one way or the other...in my humble opinion. 

Nov 20, 2006 02:27 AM
Derek and Mariana Wagner
The Artisan Group- Keller Williams Premier Realty - Colorado Springs, CO
The Artisan Group - Colorado Springs REALTORS®

Christine~ I have a feeling that we may be comparing oranges to the Big Apple. (har.har.) There are a lot of differences in how our agency and contract law works, and so my answers may not benefit you in any way.

Also, we do not have co-ops in Colo.Spgs ... but I think I can run with this anyway. I am going to put it in terms of dealing with FSBO's- as that would be the only way that I can imagine dealing with an unrepresented seller. (Way different market here...)
Here I go...

  • If I represent the Buyer (my friend), and find a home for them (offered by an unrepresented Seller), I owe NO fiduciary duty to the Seller.
  • I ONLY have my Buyer's best interest in mind and the Seller is on their own.
  • I would have already negotiated a fee with the seller. This fee, in no way is payment for my representation of the seller. This is a success-type fee for bringing a buyer to the property and closing successfully.(Many FSBO's are willing to offer a co-op to a Broker who brings a buyer.)
  • My "duties" are to the Buyer. 
  • Now, if the Buyer was not a good friend, I may negotiate a different success fee with the Seller and work as a Transaction Broker for each side.  
  • It is very rare (I have NEVER seen it) where the Buyer pays the Buyer Agent, here in Colo.Spgs. (**This brings me to a whole new point ... If the buyer was not buying the house, then the seller would not be paying me (the buyer agent) - so, the buyer is technically  paying me anyway- as it is the buyer's money/loan that allows the seller to pay me a commission...**)

If anything, now you know what we do here in Rocky Mountain land. Our buyer agent contracts are 5 pages long. Our Listing agreements are 9 pages long and our Buy/Sell contracts are 11 pages long. I love it.

Nov 20, 2006 02:45 AM
"The Lovely Wife" The One And Only TLW.
President-Tutas Towne Realty, Inc. - Kissimmee, FL
NY..."snuck right by me", you taught me that little trick! lol...Youtube, hey now that's an idea! I want to watch this one babe...TLW...ROAR!
Nov 20, 2006 03:43 AM
Mitchell J Hall
Manhattan, NY
Lic Associate RE Broker - Manhattan & Brooklyn

Christine, Good topic. In Manhattan nobody really understands this not the agents or the buyers. Dual agency only needs to be disclosed in 1-4 family homes. In Manhattan we mainly sell apartments. I sell my own listings because the seller is my client (the principle) the buyer is the customer, my fiduciary is to the seller but I deal fairly with the buyer.

This has never been a problem because even if the buyer comes with another broker that broker's fiduciary is to my seller - that other broker is a sub agent of the principle.

Buyers agency has never caught on that much. The Manhattan Association of Realtors has an Exclusive buyer's agreement and some agents are startintg to use it including myself.

You still get paid from the seller but you are supposed to tell the listing agent at first contact that you are representing the buyer. Technically they don't have to pay if it's in the listing not to pay buyers agents but why wouldn't they. 

In fact if you call a listing agent and say I represent the buyer they don't know what you mean. They will say yeah so.

NYS is different than most other states because it is required that both parties have an attorney. We are not allowed to write contracts.

Nov 20, 2006 03:58 AM
Christine Forgione
1 - Whitestone, NY
Associate Broker

Mitchell - Ohh Thank you for stopping by.  I was going to send my bat signal out for you. 

> Technically they don't have to pay if it's in the listing not to pay buyers agents but why wouldn't they. - Explain this to me. 

Nov 20, 2006 04:35 AM
Mitchell J Hall
Manhattan, NY
Lic Associate RE Broker - Manhattan & Brooklyn

In the buyers agreement it says that the buyers agent has to show the buyer all properties including FSBOS and the buyer is responsible to pay the buyers agent only if the seller does not pay the commission.

Exclusive Buyers Agreemnt:

3. CLIENT'S OBLIGATIONS

During the term of this Agreement, Client agrees:

[a] To provide to Broker upon request:

           [i] the general nature, location, requirements and preferred terms and conditions, which Client is seeking in connection with the acquisition of desired property; and

            [ii] relevant personal and financial information to assure Client's ability to obtain financing;

                        [iii]  Client agrees to work exclusively with Broker and not with other real estate brokers, salespersons or owners, with respect to viewing properties and agrees to refer to Broker all inquiries in any form from any other real estate broker, salesperson, prospective seller or any other source; and

                        [iv] conduct in good faith all negotiations for property, exclusively through Broker.

[b] To compensate Broker, if Client or any other person acting on Client's be­half buys, exchanges for, obtains an option on, or leases real property, Broker will accept a fee equal to the fee being offered to cooperating agents by the real estate company or licensee with the listing.  If the property is not listed with a real estate company or licensee, the compensation shall be X% (X) % of the purchase price of the property or X % of the aggregate rental of the lease and all options as exercised, which sum shall become due and payable when Broker brings about a meet­ing of the minds between Client and the seller/lessor.

If the property is listed with a real estate company or licensee, Broker will accept a fee equal to the fee being offered to cooperating agents, and Client shall have no other obligation.  If the property is not listed with a real estate company or licensee, Broker will accept a fee equal to that agreed to and paid by the Seller according to an Open Listing Agreement signed by the Seller, and Client shall have no other obligation.

Exclusive Right to Sell Agreement:

PERIOD OF AGREEMENT

1.             This agreement is effective from the above date and shall expire at midnight on, ________, 200_.

PRICE AT WHICH PROPERTY WILL BE OFFERED AND AUTHORITY

2.             The property will be offered for sale at a list price of  $______________and shall be sold  subject to negotiation, at such price and upon such terms to which Owner(s) may agree.  The word Owner refers to each and ALL parties who have ownership interest in the property and the undersigned represent(s) they are the sole and exclusive owners and are fully authorized to enter into this agreement.

  COMMISSION TO BE PAID TO AGENT

3.             The Agent shall be entitled to and Owner shall pay to Agent one commission of  ____% of the selling price.  Both the Owner(s) and the Agent acknowledge that the above commission rate was not suggested nor influenced by anyone other than the parties to this Agreement.  Owner(s) hereby author­izes Agent to make an offer of cooperation to any  licensed real estate brokers.  Any commission due for a sale brought about by a Sub-Agent (another broker who is authorized by Agent to assist in the sale of Owner(s) property) or to an authorized Buyer(s) Agent shall be paid by the Agent from the commission received by the Agent pursuant to this Paragraph.

The commission offered by Agent to Sub-Agents shall be _____% of the gross selling price.  The commission offered by Agent to Buyer(s) Agents shall be                of the gross selling price.

In the event that Owner(s) authorizes Agent to compensate a Buyer('s) Agent, Owner(s) acknowledges Owner's(s') understanding that such Buyer's Agent is not representing Owner(s) as Sub-Agent and that the Buyer's Agent will be representing only the interests of the prospective purchase

Nov 20, 2006 05:28 AM
Eddy Martinez
Nationwide Funding Group - Highland Park, CA
bloodhoundblog.com , i will be sure to check it out when i get some free time
Nov 20, 2006 05:34 AM
"The Lovely Wife" The One And Only TLW.
President-Tutas Towne Realty, Inc. - Kissimmee, FL
We're back...TLW...ROAR!
Nov 20, 2006 07:58 AM
Christine Forgione
1 - Whitestone, NY
Associate Broker

Mitchell - thank you for the clarification!!  I was getting fuzzy there. 

Eddy - there is a bunch of reading to do.  I am starting to feel bogged on Mondays ..

SMmmmmooocchh.. TLW!

Nov 20, 2006 02:03 PM
"The Lovely Wife" The One And Only TLW.
President-Tutas Towne Realty, Inc. - Kissimmee, FL
Right back at ya' darlin'...:0)...TLW...ROAR!
Nov 20, 2006 10:44 PM