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It's A Tough Job But Someone's Gotta Do It

By
Real Estate Agent with Howard Hanna Real Estate Services

It's A Tough Job But Someones Gotta Do It

selling real estate is a dangerous job

When you think of dangerous jobs, you may think of a police officer, firefighter or someone who works high above the ground, like a construction worker on a tall commercial building. But what about those of us who sell real estate for a living?

Most people don't understand how dangerous our profession can be, so we wanted to share some things to educate the public.

OPEN HOUSES CAN BE AN INVITATION FOR TROUBLE

Open houses can be down right dangerous. When we have an open house, the entire public is invited to stop by. We agents are putting ourselves in a very vulnerable position here, as we are often sitting at a home, sometimes vacant, by ourselves. Every year, there are stories of agents being threatened or attacked at open houses. This can happen in any city and in any type of neighborhood.

Most veteran agents can relay numerous odd and sometimes dangerous encounters they've had with strangers at an open house.  In fact, an agent in my office had this near miss a few years ago.

She was at a very large home in an upscale neighborhood. A man came in, noticed there were some other people walking around, and left.  He later came back with another man while the agent was by herself and  asked the agent if she would show them around the basement.  Luckily, this agent sensed danger and refused to go into a closed area of the home with strangers. She thought quick on her feet and told the men she has to walk outside to return a phone call  ( she called for help ), and the men ended up leaving without incident.

THE INTERNET HAS CREATED A CULTURE OF CHAOS

Back before the Internet existed, buyers had to visit their local real estate office and meet with an agent if they wanted to see homes for sale. Listings were kept in books that were not available to the public.

Today, as we all know, information is available on line. Buyers can now see detailed information on every home on the market. Then, if they don't have an agent, they often call the listing agent to show them a home they like.  Unfortunately, many agents will end up meeting a total stranger to open up a home, some which are vacant or isolated.  Can you see the danger of operating in this manner? Could you imagine a lawyer or accountant doing this?

The sad reality is that because real estate agents are on commission, they often disregard their personal safety in hopes of meeting a new client and making a possible sale.

AGENTS GET SMART AND DEFENSIVE

Some real estate agents have resorted to defensive tactics to ensure their safety. Some agents have taken self-defense classes, some carry concealed weapons, and others simply try to work smart by not putting themselves in a bad situation. Many will work open houses with a partner and will only meet strangers at their office.

 

While we don't rescue people out of burning buildings or stand on a scaffold hundreds of feet from the ground, there are dangers of being a real estate agent. So, when you deal with one of us, please be respectful of our desire to get to know you first before we just put you in our car or meet you at a vacant home.

 

If you liked this post, please subscribe to our blog. We always appreciate having new readers and more importantly, enjoy making new friends.

 

If you enjoyed this article, here are some others that may interest you as well:

Regarding Social Media, Are You A Sitcom, Drama, or Informercial?

Real Estate Agents Are Not Just Door Openers

Is Zillow Really Accurate? Take A Look For Yourself


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About The Authors:

Dan and Amy Schuman service the Cleveland, Oh metropolitan area and specialize in Cleveland luxury homes and working with buyers relocating to Cleveland.

 

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It's A Tough Job But Someones Gotta Do It is the property of The Schuman Team and may not be duplicated or used without their written consent. ©March, 2011

Comments(34)

Clint Mckie
Desert Sun Home, commercial Inspections - Carlsbad, NM
Desert Sun Home, Comm. Inspection 1-575-706-5586

Hi Dan & Amy. Good information for the "lax" sale person. Don't take anything for granted. Be safe.

Clint McKie

Mar 03, 2011 11:05 PM
Gabrielle Kamahele Rhind
KGC Properties LLC, Tucson Property Management & Real Estate - Tucson, AZ
Broker/Owner

GOOD MORNING DAN!  Congrats on another great feature! Not everyone who has a dangerous job wears a badge or uniform - I often think of teachers (and others) who just go to work in the effort to help or make a living and not even think of their safety because they think they wouldn't have to.  We teach our children to be cautious of strangers and it's a lifelong lesson that we should remember with our jobs as well!

Mar 03, 2011 11:10 PM
Howard and Susan Meyers
The Hudson Company Winnetka and North Shore - Winnetka, IL

Great post Dan and Amy.  We must never place ourselves in positions of risk in order to solicit business.  In regard to open houses, we must also warn our clients to do everything possible to not leave themselves vulnerable to theft or vandalism.

Mar 03, 2011 11:15 PM
Karen Baker
Sunset Beach and Beyond Realty - Sunset Beach, NC
Professional Help with Rapid Responses...

Dan and Amy,

Great featured post concerning the risks of realtors ~ Have a wonderful Friday ~ Thanks for the gentle reminder and notifying the public ~

Mar 03, 2011 11:48 PM
Dan and Amy Schuman
Howard Hanna Real Estate Services - Solon, OH
Luxury Home Specialists

Kim - You would hope that things never get that bad that you have to actually use a weapon to protect yourself while on the job.

Virginia - Thank you for reading and commenting. I think just being alert and prepared at all times is important in our business.

Phil and Patti - The strangers who are looking at homes probably don't realize they are possible threats to us. Most do have good intentions but unless we know them, there is still an that element of the unknown.

Scott - I think open houses can be good, we just have to be smart in the way we hold them. Sounds like you took a good class and hopefully they encouraged agents to try to set up meetings at the office.

Jay -  We have personally never had any problems but that's because I do the open houses, not Amy. I have had single men come in and mention they were expecting the woman on the sign ( Amy ) to be there. Didn't seem threatening though, just more curious. Thanks for commenting.

Debbie - I think that's great that you Council has addressed this. There are a lot of little things we can all do just to make sure we are being smart when dealing with the public.

Charita - I hear what you're saying with those folks who call and expect us to drop everything for them. My personal theory is that if they are not willing to meet me at the office, then the really aren't serious buyers anyway.

Roger - It's never bad being fashionably late Roger, and besides, maybe everyone else was just early:) Luckily, we received some great training when we first got licensed telling us about the dangers of being an agent and things that we should do to be smart. As a guy, I think I'm more invincible than a woman agent, but I think we should all be vigilant.

Bill and Cyndi - It's probably very easy to get a nice sense of security working in such a friendly place. I lived in downtown Washington, DC for many years and learned at a young age to always keep my guard up, and this has followed me to the friendly suburbs of Cleveland. Thanks for your comments, always appreciated.

Clint - I think most of us are fairly trusting of others, but a good reminder, especially as we enter the spring market, is never a bad thing.

Gab - You make such a great point. I am always harping on my kids to be smart and cautious around strangers and we should all remember this even as adults. Hope all is well.

Howard and Susan - Great point, educating our sellers should be part of the overall safety plan. We always warn our sellers not to let anyone in the home if they are not with an agent. I just had a seller get an odd call from someone who wanted to stop by and see their house, and their agent was "out of town" so they wanted to take a quick tour. Luckily, our sellers didn't let them in, and let us know, but I could see many eager sellers allowing people to come in hoping to create a sale.

Frank and Karen -  Thank you for the kind remarks. There can never be enough posts out there about realtor safety.

Mar 04, 2011 01:19 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Dan and Amy, thank you for pointing out the danger that real estate agents face on a daily basis. This is an important issue and we need to be reminded. Great Post!

Mar 04, 2011 01:24 AM
Chris and Berna Sloan
Group 1 Real Estate - Tooele, UT
Tooele UT

I think this needs to be posted weekly. It's a constant struggle for me to get my wife to understand that this is important, even here in rural Utah. We need to take advantage of the knowledge we've gained by the misfortunes of those that have suffered. I think I'll use the example above of "would you be happy if your kids"....Thanks

Mar 04, 2011 03:04 AM
Irene Kennedy RealtorĀ® in Northwestern NJ
Weichert - Lopatcong, NJ

Dan and Amy,

No potential deal is worth risking our lives!  Safety is paramount.

Mar 04, 2011 03:40 AM
Christianne O'Malley
Dickson Realty - Reno, NV
Exceptional Service - Delivering Results in Reno!

There are some really serious issues relative to holding open houses. You are putting a neon sign above the house saying "I"m here, and I'm alone!!!" That is particularly scary if you are a female agent. 

The same is true about running out a showing a house when someone calls your office. Make them meet you at the office where other people can see them, or get them to send you their pre-approval letter first. A real buyer won't have problems with this. A potential criminal will. 

Mar 04, 2011 03:43 AM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth

Very good thoughts about potential safety issues out there and how to remain safe. Open house concerns with women are particular something always to watch out for.

Mar 04, 2011 04:26 AM
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

And congratulations on Featured Post, Dan & Amy.

Mar 04, 2011 07:00 AM
Jack O'Neal
HomeSmart Elite Group - Gilbert, AZ

Always go with your gut feel, when you are out, entering a house scream Realtor, and then listen if you hear something don't go in. Dog's all dogs will bite, we were doing a open house and saw a Pit bull attack a lady walking her dog. Be safe, always be safe

Mar 04, 2011 09:28 AM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Dan and Amy - I think this is a far more important topic than most may think.  I wonder how many real estate agents don't really think about how they should be protecting themselves.

Mar 04, 2011 10:31 AM
Barbara Altieri
Better Homes and Gardens RE Shore and Country Properties - Shelton, CT
REALTOR-Fairfield County CT Homes/Condos For Sale

Dan & Amy -- I will not hold an open houses alone.  I bring lenders, family, or friends.  Be safe.

Mar 04, 2011 10:40 AM
Chris Olsen
Olsen Ziegler Realty - Cleveland, OH
Broker Owner Cleveland Ohio Real Estate

Hi Dan and Amy -- A pre-approval ahead of time, verification, and the list goes on and on and on are important as you so eloquently state.  Using your gut instinct as well as practical solutions are also very important as you also show.  I was fortunate to have taken 6 years of Tae Kwon Do and while it's no match for a loaded weapon, it's one more element of safety.

Mar 04, 2011 02:34 PM
Dan and Amy Schuman
Howard Hanna Real Estate Services - Solon, OH
Luxury Home Specialists

Michael - Realtor safety is a serious issue so a reminder is always good.

Chris -  Perhaps your wife has a false sense of security working in a rural area, but things can happen anywhere. Share some stories that appear on line about agents getting attacked and maybe she'll start to see things a little differently.

Irene - You are so right, but agents do it all the time.

Christianne -  I think going off to show somone a house when they call you is a problem in our industry. Agents should have a standard procedure where they meet prospects at the office. If every agent did this, it would be expected by buyers. Unfortunately, this doesn't happen enough and buyers expect somone to just drop what they are doing and meet them.

Gary - I do think women are more vulnerable than men, but we all have to keep our guards up.

Mary -  Thanks for your help on that, the more people read about agent safety the better.

Jack -  Animals are certainly another hazard of our job. I've never had a problem with dogs, but did go face to face with a raccoon once and it wasn't fun.

Christine - I think it would be great if there was a standard agent safety class that everyone had to take prior to getting their license. I also would love to see it become standard accepted practice that during a first meeting, a buyer and agent should meet at the office. I guess there is a fine line about dictating how we should all operate, but meeting at the office or even a public place like a library or coffee shop would be smart practice.

Barbara -  Glad to hear you are working smart.

Chris -  I have a martial arts background as well and it is nice to have the ability to defend yourself if needed.  I think taking a self-defense class would be a great idea for any agent, man or woman. Being pro-active and avoiding trouble is the best way to go. Thanks for commenting.

Mar 05, 2011 02:16 AM
Glenn Roberts
Retired - Seattle, WA

This is a risk, and there are several others that go with the job. Exercising caution for every encounter with a stranger, and every time we hit the road will make our job less subject to disasters that can happen.

Mar 07, 2011 03:58 AM
Dan and Amy Schuman
Howard Hanna Real Estate Services - Solon, OH
Luxury Home Specialists

Glenn - Very sound words of wisdom, thanks for commenting.

Mar 07, 2011 02:42 PM
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
NC Real Estate Transition & Relocation 919-602-848

Dan & Amy - Thanks for the great reminders.  It wouldn't surprise me to see open houses as a way of the past.  I know they can be a good way to get leads but, are they worth it? I'm sure you could write a blog on that alone.  We had someone attacked in a model home about a year ago.  We've heard of people going through looking for prescription medication, and I recently heard a home was robbed and they believe the folks came through an open house and unlocked windows.  Let me follow that with saying we live in one of the lowest crime areas in the country.  Gives you something to think about.

Mar 15, 2011 03:25 PM
Dan and Amy Schuman
Howard Hanna Real Estate Services - Solon, OH
Luxury Home Specialists

Carla - There was an article here recently about people going to open houses to steal prescriptions, so it seems to be a growing problem nationwide. I wouldn't mind it personally if Sunday open houses stopped existing, but they are still popular here, so we'll do them on a case by case basis. Thank you so much for your comment as I enjoyed reading what you had to say.

Mar 17, 2011 12:07 AM