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Blacklisting an honest Appraiser

By
Real Estate Appraiser with Estimation Nation Corporation

With the recent slow down in business, my Associates and I have been busying ourselves with organizing, bill collecting, brushing up our resumes, continuing education classes and in my fellow Appraiser's case, once again attempting to clear his name from a Lender's ‘Blacklist' -

For those of you fortunate enough to be unfamiliar with Blacklisting, a Lender can do this to an Appraiser for no valid reason whatsoever.  So far, I have remained off any Exclusionary Lender List... that I know of... But sometimes it is not until an Appraiser attempts to send an assignment through a broker that they find out, they too have been Blacklisted.  I have known of Appraiser's who were Blacklisted because an Underwriter had a personal beef with them, or for ‘coming in under-value' too often (which may have been just once), or for reasons that are never discovered by the Appraiser as the Lender does not have to divulge why they are no longer on their Approved list.

My friend's Blacklisting incident happened in 2004.  He has tried several attempts of communication with the company with no avail.  His latest attempt was a six page letter that took him over 3 hours to write (I'm sure most of the time was spent trying rewrite the emotion out of the letter and I must say, he did a good job of it).  H e has yet to receive any correspondence back from the company.  Neither of us believe this letter will be answered.  Hopefully it was at least a bit therapeutic for him...

The reason for this particular Blacklisting incident?  The Appraiser's honesty got him in trouble.  The home owner (and borrower) was refinancing his house with the same Lender.  It was a cash-out refinance, which he seemed to ‘bank on' whenever there was enough equity to squeeze out of this poor house.  At least two other Appraiser's had ignored the fact that there were no windows on one side of the structure (yes, the house had been opened to the elements for some time) and had listed the house in ‘average condition' with no mention of any issues and sent in the report.  Unacceptable. 

With the lack of windows in addition to a couple of other deficiencies, my fellow Appraiser entered a Cost-to-cure statement into the report.   This prompted a Review Appraisal by another source who added one more issue into the Cost-to-cure statement... a lack of paint on the garage and shop. 

The two reason's given for the Blacklisting?

•Ø      The original appraisal did not specifically itemize the $7,500 in repairs.

  •Ø      The original appraisal did not accurately address the fair to poor condition of the exterior of the subject garage & shop building.

As an Associate to this Appraiser, I've seen the original report and it did mention a ‘Cost-to-cure' of $7,500, but did not itemize what was to be allocated to the windows and what to other miscellaneous repairs.

The picture on this page is that of the ‘shop' (which was more like a studio) with no indication of missing paint. studio This picture was added to his letter as well.

If this Appraiser had listed none of the issues of the subject property, this report undoubtedly would have flown through the system and more money given out to a house that may have a 30-40 year effective age.  I would think that a Lender would be quite relieved that they could get out of a loan (if the owner were to refinance elsewhere) once these issues were brought to light.  Now I'm just confused as to what they are thinking.  This company has Blacklisted a fourteen year veteran of the Appraisal industry.  He is lucky... this is his first Blacklisting.  I figure regardless of how honest or compliant you are as an Appraiser, you too will be Blacklisted at some point in your career.  Best of luck to us all.

Bruce Miller
Friendly Appraisals - Acworth, GA

I agree with you Nick, but it took me 4 weeks(not 2) to get my real estate License  ;0)

Still, a 75 hour class and an exam for a real estate LICENSE versus a 90hr pre-license appraiser class to

become "registered", NOT LICENSED! Then 2000 hours of appraisal practice(logged by you and approved

by the state) under direct supervision..........THEN you can take the state exam.......oh yea, and who gets

paid the least?........if you guessed the appraiser, you are correct? Who is the most liable, who gets the

most pressure......oh yea that would be the appraisers AGAIN!   Then they have to pick on the good ones,

like Sara's Associate........it just aint right!  I really hate it for your whole office Sara!

Sep 26, 2007 10:06 AM
James Hershiser
RELC, Inc. - East Irvine, CA
Loan Officer for RELC, Inc.
Thanks for the post, Sara.  As a loan officer (among other things), I have heard the same horror stories about appraisers getting blacklisted at the whim of a lender...it seems to be all too common.  I would rather go with a good, honest appraiser versus a lender anytime: I deal with over 250 lenders, so I can always get another lender.  A good appraiser is worth their weight in gold: you have a lot less problems down the road with a good appraiser.
Sep 26, 2007 10:39 AM
Jennifer Monroe
Indigo Home Team powered by Compass - Charlotte, NC
Real Estate REALTORĀ®/Broker/Designer

The price we pay for honesty can be daunting in any profession. I can't even place a value on how much it means to me to have my clients interest's protected - regardless of how it does or doesn't serve the interests of the bank.

I hope they all realize that you're just too sweet for any blacklist :) 

Sep 26, 2007 11:15 AM
Nick M.
Certified Residential Appraiser- West Palm Beach Real Estate - West Palm Beach, FL
Realtor-Appraiser in West Palm-South Florida Real Estate Appraiser

Hey Sara, of couse I had to rant on a post that would get featured!! HA! I suspect you're getting a giggle out of that! :) so how much do i owe ya for the session?

now come back and answer all these folks. I think you just bridged the gap between Realtors(r) and appraisers.. (a little).  :)

I'm going to check out that article that Robert pointed out.. he is a real cool dude that Robert! :)
can you relate to what Bruce is saying? hee heeee :)

Sep 26, 2007 12:54 PM
Diane Bell, Hilton Head Real Estate, Bluffton
Charter 1 Real Estate, Hilton Head, Bluffton, SC - Hilton Head Island, SC

Sara,

What you write here is very accurate.  My own husband is a superb appraiser but has had this happen to him.  It's very difficult to right the ship with a bank or mortgage company after they do this to you.  But, I can say my husband sleeps well at night and his track record is stellar.  That's what's important.

Sep 26, 2007 02:54 PM
Christina Ethridge
The North Idaho Dream Team powered by SKE Realty Group - Coeur d'Alene, ID
We have an appraiser that we work with that is usually spot on in their values (realistic) and a few months ago, an underwriter many states away informed the lender (many states away) that this appraiser was on the blacklist?!?!?  We can not figure out why.
Sep 26, 2007 03:02 PM
Tori Stamps
Stamps Realty - Franklin, TN
MA JD - Broker/Owner Franklin TN Homes for Sale
I think I'd be sending a copy of the letter to the Shareholders of the bank, asking why an honest appraiser was blacklisted for his honesty.  Let the powers at be answer to the only people they think they are accountable too.  *evil grin*
Sep 26, 2007 03:17 PM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services
I have heard of this type of thing with lenders.  It is very unfortunate when the blacklisting is due to the fact that the appraiser is doing their job. I hope that it is not too wide spread!
Sep 26, 2007 03:20 PM
Cindy Lin
Staged4more School of Home Staging - South San Francisco, CA
Host, The Home Staging Show podcast

It sounds that the rule needs to be amended if there are frequently abused. Is there a governing body that can set a standard for making valid black list for deserving appraisers?

Cindy 

Sep 26, 2007 04:48 PM
Sara Goodwin
Estimation Nation Corporation - Portland, OR
Portland, Oregon Appraiser

Robert - I read the Appraisal Scoop and I would like to add these two sub-links to the article which give other incidents of Blacklisting.  I'd love to do a whole separate blog on Pamela Crowley someday, too!

John - Bubblers?  I gotta think that's a cute term for Appraisers :-)

Cyndee - Thanks for reading, I appreciate your acknowledgement as an industry professional.

Christina - Hopefully the 'bad eggs' will be persacuted by the state that they appraise in.  It would be nice if all potential 'Blacklisting victims' had to go through their state's Appraisal organization to determine whether they are guilty or not.

Michelle - Thanks!  You were the one that alerted me to this blog being 'featured'.

Christopher - I do believe the accused Appraiser finds many more valid issues to lose sleep over :-)

Pamela - I'm glad that others in the RE Industry are seeing 'our pain' today

Bruce & James - I heart your comments... Thanks!

Jennifer - It can be daunting... but when you love our jobs like we do, we will provail -

Nick - I got absorbed in Appraisal Scoop and didn't get to answering back to all in a timely manner - my bad :-) Yes, it is nice to see all the pros chime in!

Diane - I think that Appraisal Scoop is still taking stories of Blacklisting if your husband would like to vent

Christina - Desk Reviews from a different state can be a killer for sure!

Tori - Good suggestions - I wonder if exposing some of the issues would help or hurt?

Joan - Unfortunately, it's very widespread - I think about 50% of the Appraisers I know have been Blacklisted at one time or another...

Cindy - Banks get to play by their own rules when it comes to Appraisers. Hopefully that will change -

 

Thanks all!!!

Sep 26, 2007 05:26 PM
Duane Hosek
Coldwell Banker - Lewis-Kirkeby-Hall - Rapid City, SD

Sounds totally unfair............I hope never to be on a blacklist as well.

Duane Hosek in the Black Hills of South Dakota

Sep 26, 2007 05:40 PM
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes
Sounds like an unfair situation. Hope is all gets straightened out. It's sad when something like this occurs.
Sep 26, 2007 06:18 PM
Brett Noel
Keller Williams - Paso Robles, CA
gOOD TO KNOW THX
Sep 26, 2007 07:04 PM
Shane Leady
Apella Business Solutions - Zolfo Springs, FL

Sara,

Good Job on getting featured and Hats Off to you for raising this issue! 

Even the lenders that give good reasons can hide behind the reason when they do not give proper proof.  I wish I could say that I have not seen this happen but I have.  What is really important is that you are raising awareness to the problem. 

Appraisal Management Companies are suppose to  help counter this but I think that they hold no real solutions to the problem as the customer pays the bill and so AMC's are subject to being blacklisted as well.  Because there is no real way to track abuse or no required disclosure appraisers have no way to counter a multitude of reasons for being removed from or added to a list. 

I think the best approach is to limit the ability of a commission based position from choosing the appraiser yet there is still the profit that these companies need to meet so the list will really never go away.  It would be nice if enough appraisers get to the point where the license is more valuable then the fee and in turn refuse to do business with those companies that have list.  However appraisers have to eat so this will not happen either. 

The only solution that I can foresee is a law that requires three appraisals for each loan processed.     

Sep 27, 2007 05:03 AM
Anonymous
Jan DeGiorgio

Sara,

After 25 years as an appraiser with most of the designations (SRA, ASA, etc.) I finally gave up on the whole process as a load of crap.  At age 57 I returned to selling the stuff instead of appraising it, have taken about a 45% pay cut and couldn't be happier.

Appraising is the single best example I've seen of the bad driving out the good.  For the most part, skill counts for nothing, diligence doesn't matter and personal integrity is a huge disadvantage.  If you don't bring in the value, bring it in for a low fee and bring it in the day before you got the assignment - lenders (often encouraged by the listing agent) will never call you again.

To those of you who are fighting the "good fight" - God bless you and keep it up as long as you can afford to and then consider moving on to something else.

Sep 27, 2007 05:46 PM
#27
Sara Goodwin
Estimation Nation Corporation - Portland, OR
Portland, Oregon Appraiser

Duane - Me too!

Bob & Carolin - Thank you -

Brett - You're welcome -

Shane - Thanks.  Knowing that you are from an Appraisal Management company, I would like to hear more about the 'shield' that your company may provide.  Please do not take offense at one of my upcoming blogs which will be a rant on Appraisal Management companies.  I will be sure to mention that there are good ones out there too!

Jan - Believe me every now and then I'm tempted to dip my foot into the sales side of Real Estate.  I've done the financial side, but there are simply too many numbers for my taste :-)

Sep 28, 2007 07:51 AM
Anonymous
Peter Schneider

Blacklisted by Citi after 25 years of service in June 2010 for an appraisal completed in 2007 on new construction. Have completed 10's of millions of $$ in appraisal for Citi since that 2007 appraisal with no problem. My biz is gone. One reviewer in Northern california has seen to that. They do no answer. They do not listen. They do not care.  They were out of the biz until our govt revived them. Thanks a bunch.

Aug 10, 2010 02:00 PM
#29
Sara Goodwin
Estimation Nation Corporation - Portland, OR
Portland, Oregon Appraiser

Peter -

I empathize with you.  I had a lender do the same because a review appraiser made a $40,000 adjustment mistake... made it a positive rather than a negative (sort of long story, but I'm sure you get the gist). 

I am as guilty as the next appraiser, but we all need to remember not to keep our eggs in the same basket. 

Aug 10, 2010 06:25 PM
Anonymous
John Doe

I have a pending law suit filed with a whistleblower (Dodd-Frank/HVCC) attorney who is working with the the u.s. attorney's office in regards to this type of corruption. if anyone has a case  they would like to add and file please contact me. this needs to stop. Honest, ethical, and qualified appraisers should not get the brundt of unethical lenders that still control the "process".

Jun 27, 2011 08:50 AM
#31
Sara Goodwin
Estimation Nation Corporation - Portland, OR
Portland, Oregon Appraiser

Thanks, John Doe ~  Do you have contact information for folks?

 

Jul 03, 2011 04:28 AM